I have discovered a bug with the Wrath of Khan off duty outfit that was a promotional for linking a new console account to the Arc app.
I did not have a Arc account previously to playing Star Trek Online and subsequently skipped the initial "account linking" on starting the game with a new Xbox account.
This is a repeatable glitch as I have tested on multiple Xbox accounts linking to the Arc app. In each case I created an Arc account via the prompt within the app itself, each account does not have access to the free outfit.
It seems that not linking an account to the Arc app via the code on game start or creating a new account within the Arc app fails to generate the reward.
No other rewards granted via Arc app have failed to generate in game thus far.
I have successfully claimed both the points rewards and the promotional giveaways and charity donations rewards from Steelseries Games and Groupees.com.
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