Got a new discovery era character to L11 today (Ferra actually hailed while in the middle of combat), accepted the mission, when I finished the mission I was on, I returned to Sol, beamed to the academy, turned the mission in to Ferra.... And nothing. The mission Came up complete, but no Doffs.
Hung around, in case the award was delayed by server lag, nope. Switched maps to try to jog it, nope. logged out and in again, and still nothing.
the character was L13 by the time they turned the mission in, but that has never been a problem before.
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They could be prioritising other things, or it might be a trickier-then-expected issue for them to track down - whatever's going on, we must be patient whilst we wait for a fix.
The other BIG fix I am still waiting on are my missing Lifetime bonus slots (shared bank, and I am thinking boff slots) on the PC version. But thank you for letting me know.