I have seen several Post for no sound Issue for this game. Been going on for months, if not years.
STILL no fix or solution?
I'm playing on Windows 10. It USED to play sound fine, but when I tried the game again after a break, I am getting no sound. The game was reinstalled. It found my old account just fine, but no sense in playing if I can't get any sound.
It is hard to believe that they left a NO SOUND Issue on the Windows 10 Platform.
I guess this game is totally dead? - No support or maintenance being done at all?
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Kaithan is on the right track... Settings on the computer. Make sure STO is using the right path to the correct speakers or headset you are using. I am not sure where to look for details like that and usually Google around for it. Maybe some one more computer savvy will see this and help.
Also, disable any other programs that run when STO is running... especially music or movies or TV, which use audio. See if that helps.
“Tell me and I forget. Teach me and I remember. Involve me and I learn.” -- Benjamin Franklin
That happened to me a few times while listening to music on YouTube when playing STO. I end up having to reset the computer to get audio going again.