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Forums > Home› Support› C-Store, ZEN, and Promotions

Did not recieve the Bonus Zen

westx211westx211 Member Posts: 42,327 Arc User
in C-Store, ZEN, and Promotions
As the title states I purchased 100$ of Zen currency when I saw the announcement of the Charge Bonus, but I didn't recieve the extra Zen, only the default 10,000 plus 1,000 zen.
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Comments

  • nokturnil#8978 nokturnil
    nokturnil#8978
         Member Posts: 4 Arc User
    I have the same issue through steam
  • zeven2004zeven2004 Member Posts: 58 Arc User
    edited February 2020
    Same issue here. Purchased the $200 pack earlier today, but only got the regular 3000 bonus zen, not the 8000.
  • trevediantrevedian Member Posts: 1 Arc User
    On XBOX One it says 10000 zen for $42.49 but only gives 5300... I have a screenshot.
  • disposeableh3r0disposeableh3r0 Member Posts: 1,927 Arc User
    Support claims there was no sale and that it was a blog error. But as of posting the sale ad is still up on the website and I have found no public retraction.
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