GM Support Feedback

jcsww

Considering I have been around this game back in the days before the open beta started. I have filed quite a few tickets for issues for just about every imaginable reason. In most cases, you never have any interaction with people from Cryptic, Atari, or PWE. However, the last ticket I filed with a GM from within the game because one of my characters was stuck being forced to be renamed with absolutely no reason as to why. The GM who replied to the ticket was incredibly helpful, polite, and resolved the issue within a matter of hours. That GM, is GM Zildross. If all of PWE's employees were this helpful, respectful, and understanding. I would have a much more favorable opinion of this company and game.

Thank you, GM Zildross! I hope this well deserved praise makes it to the right people, because you whole-heartedly deserve it!