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stark2k
Member Posts: 1,467 Arc User
Just signed up for it, but it is difficult to navigate, and where exactly is the key code for the elite starter bundle? O keep getting a key code for call of duty animated card for my STEAM account?
Very clunky interface, can someone explain?
Very clunky interface, can someone explain?
Post edited by baddmoonrizin on
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In arc, at the home section there is a redeem button directly beneath the Star Trek awakening icon.
questerius, I am aware of the redeem process, as stated by above poster I too had no problem with other charity codes such as the breast cancer but this one wanted to link my steam account, I would like to clarify my question, is there any other way to get this unlocked after purchase if steam fails. I would prefer arc but this seems to be a steam linked code. sorry to op not trying to hijack this post.
"When diplomacy fails, there's only one alternative - violence. Force must be applied without apology. It's the Starfleet way." - Captain Janeway
#Support Mirror Universe I.S.S. Prefixes
This wasn't made very clear at all. Having slogans like "paying what you want" news page & "PAY WHAT YOU WANT" on the purchase screen. They automatically suggest that paying $5.00 is enough for the pack.
There is that small warning at the bottom saying you won't receive $30 worth of content. But this wasn't made clear on either site that minimum donation was $30 for the Star Trek code. You have to scroll the entire list to find out that Star Trek code is locked behind the $30.
"When diplomacy fails, there's only one alternative - violence. Force must be applied without apology. It's the Starfleet way." - Captain Janeway
#Support Mirror Universe I.S.S. Prefixes
As far as I know humble have never pulled a blizzard and used this kind of thing as a cash grab but their monthlys tended to be tiered in what rewards are given. Just like steam sales you get a ton of mediocre stuff filling your library that you may never play or already own.
Back in the good old days (before they got nabbed up by IGN or whoever it was) you could gift or resell those codes you didn't want although I think that got harder to do thanks to the scummy reselling sites like g2a kinguin etc.
Compare Bundle to Groupees. Groupees was very clear about their donations and what the rewards were and outlined in bold the minimum requirement of donation for the rewards on the payment screen. Bundle is misleading and altogether vague. I wish Cryptic made it clear on their page that the minimum donation was $30 for 15 worth content (which seems really steep considering you can get all that for less in sales in-game) Although if they did then people probably wouldn't have bothered donating for the rewards.
Least my £4 went to supporting dolphins and whales even if I didn't get anything Trek related as a reward.
It supports superheroes like Deep in saving the animals I love... [awkward silence]
Nm...
"When diplomacy fails, there's only one alternative - violence. Force must be applied without apology. It's the Starfleet way." - Captain Janeway
#Support Mirror Universe I.S.S. Prefixes
PAY $5 OR MORE TO ALSO UNLOCK!
-lists 2 items-
PAY $30 OR MORE TO ALSO UNLOCK!
-lists a bunch of items including the STO package-
It's been that way for 9 years mow. For some bundles it's "pay more than the average of x.xx" for some it's pay more than some fixed amounts.
It isn't clear on their purchase page. You don't even know what is included in that $30. You're required to scroll through the list to see what is locked behind the price tag.
A button called: "GET THE BUNDLE" linked to purchase screen with misleading marketing slogans "PAY WHAT YOU WANT" and suggestion that paying $5 is enough to qualify for a bundle with Trek rewards isn't exactly the same as clear text message in bold saying minimum amount for the Trek bundle and extra content is $30 or more to unlock!
(unfounded accusation removed) - darkbladejk
Yes it for people that are new to Hubble Bundle not so humble and honest marketing on their purchasing pages that has some confused.
"When diplomacy fails, there's only one alternative - violence. Force must be applied without apology. It's the Starfleet way." - Captain Janeway
#Support Mirror Universe I.S.S. Prefixes
Yes: if you've never used Humble before, never read any of their Bundle pages over the last 9 years, and you jump straight to the purchase page without bothering to read the actual product description page, then you could pay $5 and think you're getting everything. If you never read product pages before buying then you might have fun surprises shopping at other sites too.
Even if you do all that, you also have to ignore the big orange "Warning" box in your image **telling you that you will not get all of the content!**
Finally, your claims of Humble stealing donations are nonsense. Humble has been working with indies, major game publishers and charities for 9 years now. Donations go exactly where they say they go.
You keep saying 9 years like people are suppose to know what that means. You acknowledge that people may not have purchased from their site before but keeping using "9 years" like it means something. Maybe they haven't used their site for 9 years? Maybe? Possibly? 9 years? Get it now.
Yeah people just scrolled down their page intentionally. Are you forgetting that it links directly to their "GET THE BUNDLE" button which encourages you to click it which skips past the product description page. This part "PAY $30 (ABOUT £22.42) OR MORE TO ALSO UNLOCK!" should have been at the bottom and top of their screen in both links.
People will read the Cryptic page thinking that donating will get them Trek bundle only. Click the link to their page which leads to another linked button that takes you directly to the payment screen and more often than not they won't think. That what companies like that bank on.
I was making wild speculations. Not claiming that it's a fact. You excusing their clunky and confusing interface and writing load of tosh about people should know about product page of 9 years when you know they're new to the site is what I call being silly.
"When diplomacy fails, there's only one alternative - violence. Force must be applied without apology. It's the Starfleet way." - Captain Janeway
#Support Mirror Universe I.S.S. Prefixes
Yes you NEED to donate at least $30 USD to get the mega bundle of all the games/codes. STO stuff is only 2000 zen ($20 USD). If there are multiple items from the various bundles then it is a good value. Keep in mind, they say everything goes to charity (after any fees).
It has one vague warning (not many warnings unless you read the entire page). "You will not receive the $30 content" ofc they neglect to list in small print what this includes. Maybe if that $30 purchase linked you to the products to see what was included would have been better. Or like you said Cryptic had mentioned that the trek pack wasn't included in the bundle and clearly made note that it was for minimum of $30 or more to qualify for the pack.
I made the mistake of not reading twitter first. There are less gullible people there that make it clear that you're not getting a "Excellent deal" from Cryptic and Humble Bundle unless you want to pay £22 for bunch of TRIBBLE you won't play or use. Then again it for charity.
"When diplomacy fails, there's only one alternative - violence. Force must be applied without apology. It's the Starfleet way." - Captain Janeway
#Support Mirror Universe I.S.S. Prefixes
That orange box for saying you won't get the $30 by paying $5 is not exactly a subtle colour so again I really can't see how confusion could come about.
Yes, the post should maybe have mentioned the tier the STO stuff was included with but the information isn't exactly buried. Certainly the more regular readers of cryptics blogposts know to expect typos and missed info.
You mean that very large list that people will miss if they click on the linked button at the top of the screen "GET THE BUNDLE". That list?
That orange box is vague. It should have linked you to the list of games or mentioned in small print of all the games included in $30 price range.
Now you make sense. Yes the lack of information is what lead to the confusion. Unless you scroll the entire page and work out that the trek bundle is locked behind the $30 and not this Jingle Bundle that Cryptic and Humble is advertising then you will think you're paying $5 for trek starter pack.
"When diplomacy fails, there's only one alternative - violence. Force must be applied without apology. It's the Starfleet way." - Captain Janeway
#Support Mirror Universe I.S.S. Prefixes
Great deal if you want all stuff, bad if you're only interested in Trek related content. The Groupees one was great that I thought it was similar deal but like you said least most of the money is going to charity (after their fees).
"When diplomacy fails, there's only one alternative - violence. Force must be applied without apology. It's the Starfleet way." - Captain Janeway
#Support Mirror Universe I.S.S. Prefixes
Yep. Good enough reason not to bother paying $30. The starter pack unlock slots aren't claimable on multiple characters. Not so much as a "Excellent deal" but a bad deal for you if all you want is Trek. Keep that money for Christmas or use it for Zen store sale if you want to unlock anything in-game.
But if you want to support a charity go ahead and donate. Just don't expect much from it if you're interested in Star Trek deals only.
"When diplomacy fails, there's only one alternative - violence. Force must be applied without apology. It's the Starfleet way." - Captain Janeway
#Support Mirror Universe I.S.S. Prefixes
Next, in regards to the starter pack, it's made clear that it's federation based and if you want to see what you're getting you can read the tooltip in game. The uniform and ship are account unlocks, but the slots are a once only claim for the toon that claims the pack. So make sure you claim the pack on the toon you want to us the pack for. In terms of what you're getting for the $30 donation, with the federation starter pack alone that's at least $50 worth of stuff they're giving you when you math everything out. So folks are getting well more than $30 in value back for a donation.
Now with all of that said, if there are issues with codes not working or items not showing up etc, you are welcome to note those issues below and I will forward them up the chain so they can be resolved. they don't like bugs and issues anymore than the rest of us do.
Star Trek Online volunteer Community Moderator
Sure, crystal clear if you scroll and read past the linked button. If you just press that link good luck figuring out what you're paying for what with the vagueness.
Does that include the maths of sale discount of 25% off store items?
"When diplomacy fails, there's only one alternative - violence. Force must be applied without apology. It's the Starfleet way." - Captain Janeway
#Support Mirror Universe I.S.S. Prefixes
That federation starter pack alone is only worth $20 or so and that isn't including a sale discount (which would be around $17/£13). I fail to see how this is a "Excellent deal" from Cryptic it's probably the worst deal you could ever make unless you like random games at steep price of $30. I don't know how you could come to the conclusion that the pack is $50. Maybe if you separate the items but the pack isn't a exclusive donation deal. You can get it in-game for £16-£13.
I did manage to get a refund. In future they should make it clear what you require to donate to be eligible in bold and at the top of the screen (on both websites) not 5-10 spaces below the link to the purchase screen.
Edit: Just to be clear it's a great deal if you want all other random stuff in that locked bundle but not if you are only wanting to buy the federation starter pack.
"When diplomacy fails, there's only one alternative - violence. Force must be applied without apology. It's the Starfleet way." - Captain Janeway
#Support Mirror Universe I.S.S. Prefixes
It's in plain black and white on the site what you're getting, what you're describing was simply user error to be perfectly blunt. And for the math of the pack, the packs they're meant to give things to you at a discounted rate to get you started. that pack itself may be selling for $20 but when you total out everything it gives you, you're looking at a value of 5850 zen roughly based on comparable items.
ship - 3000
inventory slots - 250
bank slots - 300
2 boff slots - 250
1 borg boff - 500
space gear - 500
ground gear - 500
academy uniform - 550
So that pack is saving you roughly 3850 zen. By donating to charity you're getting the pack and everything extra. So yes you are getting a deal. Perhaps not the degree of one you were hoping for but one you are indeed getting.
Star Trek Online volunteer Community Moderator