After unlocking the Fe'rang with lobi and unpacking the reward on one character it appears that I cant reclaim the ship on any other character. The reclaim does not appear in the reclaim rewards section of the event section, nor does the reclaim button appear over the daily bonus section of the winter event section.
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just to clarify I mean does anything on here get resolved by Arc, cryptic, or perfect world and not just by the player base.
Not trying to argue with you but I have no problem waiting for them to fix something. I do however have a problem with giving a paid currency for no other reason than to have earlier access to something, and not getting access to what I paid for. And before anybody starts in on Lobi not being a paid currency, let me just stop you right there. You cant get Lobi in this game without somebody giving cryptic real money for keys. If they choose to sell those keys for EC it isnt cryptics or my problem, but real money was paid period. regardless of that, In my own case I bought my own keys and everything coming from my lockboxes was the result of me spending real money, including the 1000 lobi that I spent for no other reason than to have early access to a ship. A ship which I likely may still not be able to access after the time it would have taken me to unlock it for free has passed.
Please do not give up. Just file the bug report and they will add it on the list to be fixed. They got this bug fixed for this ship on PC and consoles, they are currently working on fixing the Breen Rezreth bug (per note on bug Reddit thread), etc. Please be patient. Also, is your inventory full? Some have noticed that when the inventory is full, items are not able to be reclaimed until it has space in it. Just create a new thread about this problem with not being able to reclaim the S'Torr. Thanks.