Armor visual didn't unlock

rezze

I completed the 3 necessary projects for the Delta Alliance reputation ,but there is nothing available at the tailor . There is no project like the Omega armor set. What am I missing? Had no problem with the Terran. Just equiped all 3 pieces, went to the tailor and there it was.

ilithyn

Have you checked under regular uniform and... ugh can't recall the precise name, but the tight jackets? Because for some ungodly reasons sometimes armor visuals get their own categories and sometimes it goes into regular tabs such as uniform tab. I can't recall where the Lukari end up and there's no rhyme or reason to it.

rezze

I checked. Still nothing.

ilithyn

Okay dumb question. Have you tried closing the game and restarting it?

If that doesn't work, I'm out of ideas.

inferiority

Usually, when the armor visuals don't unlock, one (or more) of the items haven't registered with the associated accolade.
I had this happen on a character and Customer Support just triggered the accolade manually for me.
I had this happen on another character and they said they couldn't fix it.
Whuh??

rezze

I completed the personal shield project again. Didn't help. Doing the disruptor project since I already did the phaser rifle. And yes I did try closing the game and reopening and restarting the system. Still nothing. Damn! That always works on my phone!

rezze

How do you contact customer support? Noob question, I know.

inferiority

Scroll up to the top of this page and click the "Support" link.

rezze

Armor accolade didn't unlock. No response to the support ticket. Redoing the project.

rezze

Correction, they can't or won't do anything. They suggest posting in the bugs fo rum. Huh. Never thought of that.(facepalm)

kehlai

Contacting support will achieve nothing. Especially if you are on console. I've contacted them and I am still waiting for a reply 4 months later.