I got the mission - [Cm (30)] [Promotion]: Commander - and I'm at the NPC to Hail, but hailing him does not provide the response for the mission.
It's entirely possible that I used my level 20 free ship purchase to grab the level 10 Fed ship, which means I have the Tier 0 Warbird, the Tier 1 Warbird, and Tier 1 Akira. So it could be the case that the mission isn't seeing any Tier 2 ship and thus isn't getting the NPC to talk to me because I haven't completed the previous promotion mission (as expected).
I can't drop this quest (the button is greyed out), and I've tried changing characters, logging out, restarting the game, and rebooting my computer.
Images follow.
Quest LogNPC Response
Comments
Turning Point complete, and the whole "From the Ashes" string too. Also completed "Allies".
Been all over the Shuttle Bay, nothing happens.
I've already tried a GM in-game and they've directed me to the forums.
STO/WoT/WoWp/WoWs
www.CS7Clan.com
I think your best option is to put a ticket in at Customer Support, explaining the problem and telling them when you got the mission.
@inferiority I just picked up that mission a couple days ago, so if that's what you mean by "a long time", then yes. I'll try at the Fed shipyard and see what happens, and in the meantime I'll put a ticket in too. *sigh*
Edit: Went to the Spacedock - no luck there either.
STO/WoT/WoWp/WoWs
www.CS7Clan.com
The last time I did that mission you had to walk around the shuttlebay at New Romulus and then after a certain amount of time, the mission completed itself. If that does not work, then this is a bug and needs to be fixed. Thanks.