Gargain New look missing.

oosgearoo007

Hi
General support ticket -:- Reference Number 190218-000434
I find it impossible to get the New Gargain look out off the ship customizer, for the fleet variant I bought.
I get "[System] [Failed] Outfit uses invalid parts" Typed in the chat box.
For more info see support ticket mentioned above.
--
Steve

inferiority

Have you only bought the Fleet version or do you have the C-Store version as well?
If you didn't buy the Gagarin from the C-Store, then you likely don't own the Gagarin skin.

oosgearoo007

Hi
As stated in the tickets, which you possibly cant see......
The fleet version of the Gagarin is available for fleet modules and some Zen, this option for a Zen transaction was selected at time of purchase, although I noted no drop in Zen at the time.
Many thanks

oosgearoo007

Hi
In game support ticket created.
[System] [TicketCreated] Successfully submitted ticket ID #4,831,371.
Many thanks

oosgearoo007

Just thought I would reply and say this feature/bug still exists even after the recent patches.

oosgearoo007

Just thought I would reply and say this feature/bug still exists even after the recent patch, that seemed to fix so many small problems. Any change of a reply from an Admin?

inferiority

Fleet ships aren't bought with Zen -- they cost Fleet Marks and Fleet Modules.
If you haven't purchased the Gagarin from the C-Store, then you likely don't own the Gagarin skin for the "Fleet Shepard Miracle Worker Battlecruiser".
So, if you don't own the Gagarin skin, then you can't use it.