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Forums > Home› Star Trek Online General Discussion

No Warning IE: Starter Pack Purchase Heads up ppl

captyoung01captyoung01 Member Posts: 311 Arc User
edited September 2023 in Star Trek Online General Discussion
It was unfortunate but when I purchased the Starter Pack on a Main Character, that Character instantly received the Pack w/Promotional EXP Boost. If anyone here purchases the Starter Pack do so with the newly created Discovery Era Character. Now I am at a loss of the Promotional EXP boost for that Character because we did not receive a warning that purchase should be made by a newly created Character.
Post edited by baddmoonrizin on

Comments

  • tarran61tarran61 Member Posts: 827 Arc User
    Sorry about the troubles but thank you for posting this heads up.
    Positive thoughts.
    NeAC.gif
  • UnknownUnknown
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  • mustrumridcully0mustrumridcully0 Member Posts: 12,963 Arc User
    Yeah. It's not really critical to me, but still dumb. Why couldn't they make the items account-bound? Silly.
    Star Trek Online Advancement: You start with lowbie gear, you end with Lobi gear.
  • tigerariestigeraries Member Posts: 3,492 Arc User
    edited October 2018
    pryor#5476 wrote: »
    Easy fix with 2 options:
    The Easy way....... break out your credit card and buy ZEN to purchase ANOTHER Starter Pack Age of Discovery.....
    The hard way.......... break out your pick axe, set a course for the Dilithum Mines at Rurapenthe, and start farming enough Dilithium to trade for ZEN to buy ANOTHER Starter Pack Age of Discovery .........
    And........ your good :-)

    Isn't this a 1 time purchase only? cause the ship and ground weapons are unlocks... only thing that is 1 time is the inventory slots and at 750 or 1500 zen... your better off just buying the inventory slots directly for 400 zen.

    sorry but to me any xp bonus isnt worth a single cent... not like xp is hard to get in this game.
  • storulesstorules Member Posts: 3,300 Arc User
    Not account bound....YIKES!​​
    tumblr_ncbngkt24X1ry46hlo1_400.gif
  • rattler2rattler2 Member, Star Trek Online Moderator Posts: 58,833 Community Moderator
    Actually... they DID warn us. Its right in the blog entry for the Starter Pack.
    blog wrote:
    The experience bonus and inventory slots may only be claimed once, and those items will be bound to the character that first claims it.

    https://www.arcgames.com/en/games/star-trek-online/news/detail/11006973-the-age-of-discovery-starter-pack!
    db80k0m-89201ed8-eadb-45d3-830f-bb2f0d4c0fe7.png?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJzdWIiOiJ1cm46YXBwOjdlMGQxODg5ODIyNjQzNzNhNWYwZDQxNWVhMGQyNmUwIiwiaXNzIjoidXJuOmFwcDo3ZTBkMTg4OTgyMjY0MzczYTVmMGQ0MTVlYTBkMjZlMCIsIm9iaiI6W1t7InBhdGgiOiJcL2ZcL2ExOGQ4ZWM2LTUyZjQtNDdiMS05YTI1LTVlYmZkYmJkOGM3N1wvZGI4MGswbS04OTIwMWVkOC1lYWRiLTQ1ZDMtODMwZi1iYjJmMGQ0YzBmZTcucG5nIn1dXSwiYXVkIjpbInVybjpzZXJ2aWNlOmZpbGUuZG93bmxvYWQiXX0.8G-Pg35Qi8qxiKLjAofaKRH6fmNH3qAAEI628gW0eXc
    Yang Xiao Long wrote:
    I can't take it anymore! Could everyone just chill out for two seconds before something CRAZY happens again?!
    The nut who actually ground out many packs. The resident forum voice of reason (I HAZ FORUM REP! YAY!)
    normal text = me speaking as fellow formite
    colored text = mod mode
  • captyoung01captyoung01 Member Posts: 311 Arc User
    edited October 2018
    rattler2 wrote: »
    Actually... they DID warn us. Its right in the blog entry for the Starter Pack.
    blog wrote:
    The experience bonus and inventory slots may only be claimed once, and those items will be bound to the character that first claims it.

    https://www.arcgames.com/en/games/star-trek-online/news/detail/11006973-the-age-of-discovery-starter-pack!

    I missed that blog, still at a loss either way.
  • tigerariestigeraries Member Posts: 3,492 Arc User
    rattler2 wrote: »
    Actually... they DID warn us. Its right in the blog entry for the Starter Pack.
    blog wrote:
    The experience bonus and inventory slots may only be claimed once, and those items will be bound to the character that first claims it.

    https://www.arcgames.com/en/games/star-trek-online/news/detail/11006973-the-age-of-discovery-starter-pack!

    1st claims and bound to purchaser is a bit different. I can buy but not claim and then switch to different toon to claim.
  • iamynaughtiamynaught Member Posts: 1,285 Arc User
    So I need to buy the pack on the character I want the XP boost on? Well, I want in on a Klingon aligned Jem'Hadar character, and they can't buy the pack. Leveling up new characters is easy and I don't want to waste an XP boost an a new alt. Getting Spec points on the other hand, every little bit helps.

    Making this thing account bound would have seemed obvious, which is probably why Cryptic didn't do it.
    Hello. My name is iamynaught and I am an altaholic.

    Losing faith in humanity, one person at a time.
  • kiralynkiralyn Member Posts: 1,576 Arc User
    edited October 2018
    tigeraries wrote: »
    rattler2 wrote: »
    Actually... they DID warn us. Its right in the blog entry for the Starter Pack.
    blog wrote:
    The experience bonus and inventory slots may only be claimed once, and those items will be bound to the character that first claims it.

    https://www.arcgames.com/en/games/star-trek-online/news/detail/11006973-the-age-of-discovery-starter-pack!

    1st claims and bound to purchaser is a bit different. I can buy but not claim and then switch to different toon to claim.

    Yeah, that's how I thought it'd work. Buy it, and then there'd be a pack in the promotions area to "claim" on the character who I was going to give the 12 inv slots/etc.

    Ah, well. My main can always use more inv. :|
  • UnknownUnknown
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  • UnknownUnknown
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  • warpangelwarpangel Member Posts: 9,427 Arc User
    rattler2 wrote: »
    Actually... they DID warn us. Its right in the blog entry for the Starter Pack.
    blog wrote:
    The experience bonus and inventory slots may only be claimed once, and those items will be bound to the character that first claims it.

    https://www.arcgames.com/en/games/star-trek-online/news/detail/11006973-the-age-of-discovery-starter-pack!
    That doesn't say they will be automatically be claimed on the character that purchases the pack. All the big expacks have contained once-only items and they have always been separate claims you could pick up with a character of choice. I had assumed this would work the same way and no doubt others have as well.

    Although to be honest the only toon I'd want more inventory slots on is maxed out and the XP pool is, as someone already mentioned, not worth a cent.
  • ilithynilithyn Member Posts: 903 Arc User
    I think that stuff is a one time only. So only option is to send a politely worded message to support and hope they are willing to fix it. (Hence the polite part, politeness is more likely to get you what you want here.)
    Logic is the beginning of wisdom, not the end of it.
  • warpangelwarpangel Member Posts: 9,427 Arc User
    By the way, has anyone confirmed what content, if any, of the pack works on other factions? Is the ship claimable by fedroms and fed'hadar? Who can claim the weapons? The pet?
  • tigerariestigeraries Member Posts: 3,492 Arc User
    oh man so you can only buy this pack on a fed toon? all my toons are already 65 no reason to start a new fed toon since there is no recruit event... and this pack is not worth it to me, 1 ship that is at max T4 which I will never use.
  • iamynaughtiamynaught Member Posts: 1,285 Arc User
    Okay, I won't get this pack I guess. I switched to a Fed aligned Jem and they can't buy it either. It's only for Fed characters, not Fed aligned, I guess.

    I mean, it makes sense, but I can't be the only one who doesn't want to waste the inventory slots or XP boost. I want the slots on one character, the XP boost on another.

    Cryptic, please realize that some folks may want some items on one character, and other items on another. Making this an all or nothing deal means I won't bother with it. Even though it's a great price and I'm really interested in the ship and ground weapons, it's just too much of a pain for me to bother.

    This reminds me so much of the poorly coded Elite Starter pack that I still cannot buy.
    Hello. My name is iamynaught and I am an altaholic.

    Losing faith in humanity, one person at a time.
  • warpangelwarpangel Member Posts: 9,427 Arc User
    iamynaught wrote: »
    This reminds me so much of the poorly coded Elite Starter pack that I still cannot buy.
    That was worse. I bought it, and then it told me after the fact that I couldn't claim the contents on that character.
  • postagepaidpostagepaid Member Posts: 2,899 Arc User
    Having the info in a blog is fine but is the same warning issued on the store page.

    Restrictions like that should be shown at point of sale so if it's missing then report the hell out of it.
  • davefenestratordavefenestrator Member Posts: 10,754 Arc User
    The blog is misleading, "claimed" and "purchased" are NOT the same thing.

    For big packs the one-time-claim items like tech upgrades were NOT instantly awarded and bound to the character active when I made the purchase.

    I'd put in a ticket with support.

  • ltminnsltminns Member Posts: 12,572 Arc User
    And I could not buy it with the Discovery Recruit even after finishing the Tutorial (I was at the Corodan Mine Mission). To boot it says in the Store Description that the Ship could not be claimed on a Character until they were at Level 10.

    They could have made the Titles, Pet, Weapons and Ship claimable by each Character on the Account and Inventory Slots and XP claimable ONCE.
    'But to be logical is not to be right', and 'nothing' on God's earth could ever 'make it' right!'
    Judge Dan Haywood
    'As l speak now, the words are forming in my head.
    l don't know.
    l really don't know what l'm about to say, except l have a feeling about it.
    That l must repeat the words that come without my knowledge.'
    Lt. Philip J. Minns
This discussion has been closed.