That's nice. You do realize that is not the color of the render you sent over however...right? It doesn't matter what the color of the ship is in a promo pic. What matters is what the color is in the RENDER. If you wanted lighter color, you should have uploaded a lighter color render. You seem to fail to understand that they will print you what you send over. And they did that. At least in detail and color. Or were you expecting them to read your mind and give you a print in a color that you had in your mind instead of the render you sent over? Seriously...the level of unreasonable seems to be going up and up with each post you do with your complaints.
If you want to be taken seriously, I would not mention unreasonable things like this. I would just focus on the part that they ACTUALLY messed up on...which is the bent pieces. Because seriously, this last one makes you sound like a loon. You sent over a dark grey render to print and you expect them to magically know you wanted it to be light grey?!? Yeah...things like that will get you ignored because you are an obvious loon who won't be happy no matter what at that point.
And what I sent over was the stock ToS Connie which appears like that ref over ESD. So either Cryptic is sending the wrong shades out or Gameprint is receiving the wrong colors. No amount of proof will ever convince you... I can tell.
Sorry, I'm with coldnapalm on this one. The model you got is the exact same dark grey color as the render you showed us at the top of the page, viewable here. If you were expecting it to be a different color, that's on you; they made the model based on the render. They probably did design the ship to be too dark but that's a different issue.
That said, they definitely shouldn't be shipping models in a plastic bag, that's asking for trouble.
Post edited by starswordc on
"Great War! / And I cannot take more! / Great tour! / I keep on marching on / I play the great score / There will be no encore / Great War! / The War to End All Wars"
— Sabaton, "Great War"
Something I just noticed... The waves in the saucer section in this pic, I thought it was just a printing error, no its actualy a model resin error, its bumpy and wavy...
And I give up on trying to convince you of what im seeing and what I submitted. Something is broken between Cryptic and Gameprint. If you had the "Model" in your hands like I do, you would see its just not good.. The color is way way to dark... Nothing like the STO ship model I submitted. Again, I think you will just have to hold you own to see it. But I can get 200% better from Eaglemoss for the same price and get a bigger model...
Honestly, it looks pretty bad to me.. the bent pylons are pretty bad by themselves.
Color seems slightly off, but honestly.. I don't expect a direct 1:1 there. I have to agree that perhaps you should have uploaded a lighter colored render, but I see why you're unhappy with it.
Honestly, the best part of this thread is someone calling coldnapalm a 'white knight.' That's comedy gold.
The important thing is you're unhappy with it and it's your money. I hope you get your refund.
Honestly, it looks pretty bad to me.. the bent pylons are pretty bad by themselves.
Color seems slightly off, but honestly.. I don't expect a direct 1:1 there. I have to agree that perhaps you should have uploaded a lighter colored render, but I see why you're unhappy with it.
Honestly, the best part of this thread is someone calling coldnapalm a 'white knight.' That's comedy gold.
The important thing is you're unhappy with it and it's your money. I hope you get your refund.
Probably one of more civilized replies I have gotten so far. Thank you, it was refreshing.
> @seaofsorrows said: > Honestly, it looks pretty bad to me.. the bent pylons are pretty bad by themselves. > > Color seems slightly off, but honestly.. I don't expect a direct 1:1 there. I have to agree that perhaps you should have uploaded a lighter colored render, but I see why you're unhappy with it.
I took a look at the website earlier, and it looks like the OP ordered one of the preset models (the custom ones cost a hell of a lot more than $25, even smaller customs). For some reason Gameprint decided to make the Connie in 24th century gray rather than the cream color it's usually depicted as. That's an issue, but not one that wasn't advertised: it's clearly depicted in the image on the website.
The wavy texture is most likely an artifact of the way 3D printing works: it involves putting the material down a layer at a time. If I had to guess, they printed the model bow to stern or vice versa, which would probably make it structurally stronger during printing, but is also causing issues with coloration.
"Great War! / And I cannot take more! / Great tour! / I keep on marching on / I play the great score / There will be no encore / Great War! / The War to End All Wars"
— Sabaton, "Great War"
> @seaofsorrows said:
> Honestly, it looks pretty bad to me.. the bent pylons are pretty bad by themselves.
>
> Color seems slightly off, but honestly.. I don't expect a direct 1:1 there. I have to agree that perhaps you should have uploaded a lighter colored render, but I see why you're unhappy with it.
I took a look at the website earlier, and it looks like the OP ordered one of the preset models (the custom ones cost a hell of a lot more than $25, even smaller customs). For some reason Gameprint decided to make the Connie in 24th century gray rather than the cream color it's usually depicted as. That's an issue, but not one that wasn't advertised: it's clearly depicted in the image on the website.
The wavy texture is most likely an artifact of the way 3D printing works: it involves putting the material down a layer at a time. If I had to guess, they printed the model bow to stern or vice versa, which would probably make it structurally stronger during printing, but is also causing issues with coloration.
The only way to resolve the current limitations of 3d printing finishes, are with a long bout of post processing. Effectively when you get to the larger models and price points, that is what is happening. From the looks of it, they are doing some light sanding and and smoothing in addition to using primer to smooth and level the model.
That is significantly harder to do on a 4 inch model and honestly, you'd lose money at a $25 price range. (I'm actually confused as to how they make money on the 12 inch collectibles considering how long it likely takes to prime, smooth, paint and detail those models.
I took a look at the website earlier, and it looks like the OP ordered one of the preset models (the custom ones cost a hell of a lot more than $25, even smaller customs). For some reason Gameprint decided to make the Connie in 24th century gray rather than the cream color it's usually depicted as. That's an issue, but not one that wasn't advertised: it's clearly depicted in the image on the website.
The 4 inch customs are indeed $20 - 25 depending on ship, or at least they were when they were first released. I ordered an Excalibur class with type 7 hull material and only paid $25 plus shipping.
In a custom market, the seller of the service is in NO WAY responsible for buyer's remorse. Which is almost all of the complaints that lex has laid at gameprint since it is well known that these things were gonna be 3D printed in color (aka will have the texture issue he complained about) and that the print will be based on the render sent over (he sent over that dark grey render and magically thought that gameprint will read his mind that he wanted a light grey color). Other than the bent pieces, he literally got what he ordered.
I'm sorry, but the implication that these texture and clarity issues are well known and should be expected is just hilarious. I work in cable, an industry that's existed for decades, and 99% of people don't have the slightest idea how it works even though they use it every day. You expect the average person to know the limitations of a technology that's still fairly new and that they've likely never had any experience with!? ROFLMAO!!
As I said I haven't received my ship yet so I will hold judgement until then, but that Connie looks terrible and the up close shots of the Pathfinder that someone posted don't look any better. The picture they showed was taken at a distance and angle that made the 4 inch model look just as good as all the other ones, and that's why I was willing to drop 25 bucks on an Excalibur, had they posted close up pics with the low quality I've seen so far I would not have made my purchase. I was initially planning to get a few more, but if the ship I'm waiting on now looks like these there's not a chance in hell of that happening.
[Mod Hat] Potential derail about the in-universe TOS Connie split to here. [/Mod Hat]
"Great War! / And I cannot take more! / Great tour! / I keep on marching on / I play the great score / There will be no encore / Great War! / The War to End All Wars"
— Sabaton, "Great War"
In a custom market, the seller of the service is in NO WAY responsible for buyer's remorse. Which is almost all of the complaints that lex has laid at gameprint since it is well known that these things were gonna be 3D printed in color (aka will have the texture issue he complained about) and that the print will be based on the render sent over (he sent over that dark grey render and magically thought that gameprint will read his mind that he wanted a light grey color). Other than the bent pieces, he literally got what he ordered.
...
As I said I haven't received my ship yet so I will hold judgement until then, but that Connie looks terrible and the up close shots of the Pathfinder that someone posted don't look any better. The picture they showed was taken at a distance and angle that made the 4 inch model look just as good as all the other ones, and that's why I was willing to drop 25 bucks on an Excalibur, had they posted close up pics with the low quality I've seen so far I would not have made my purchase. I was initially planning to get a few more, but if the ship I'm waiting on now looks like these there's not a chance in hell of that happening.
That's the thing. The 4 inch model looks like it does in their promotional photo. At a distance (1 ft away) and scale shown it holds up just fine. The expectation that the 4 inch model is going to have the ultra-high fidelity that the larger ones on this type of 3D printing process is unreasonable.
My photos were taken at 4 inches away in macro mode on a camera that's a lot better than a phone. This was to show 1) The actual level of detail captured down to the panel lines 2) The finish / imperfections of the Color-In-Resin process.
But like other posters have said. If you're expecting a pristine high-end custom figure for 25$...you're not going to get it anywhere. You're going to have to step up to the other options which will actually put in the effort and work needed to smooth and handle the finish.
They didnt mention anything about the 4inch model not being as good, they did not show any sample or example picture other then one which was shot at an angle to make it look good, and as someone said above... No, I dont know 3D modeling, neither do any of my friends. We rely on the company not to be lying to us. This company was. If they dont refund me, I will be doing a charge back through paypal. I will take them to court if I have to.
0
rattler2Member, Star Trek Online ModeratorPosts: 58,749Community Moderator
I can't take it anymore! Could everyone just chill out for two seconds before something CRAZY happens again?!
The nut who actually ground out many packs. The resident forum voice of reason (I HAZ FORUM REP! YAY!)
normal text = me speaking as fellow formite colored text = mod mode
[Mod Hat] Cool it with the insults, people. [/Mod Hat]
"Great War! / And I cannot take more! / Great tour! / I keep on marching on / I play the great score / There will be no encore / Great War! / The War to End All Wars"
— Sabaton, "Great War"
Got a reply from Gameprint and they admitted that they had a technical problem with the batch of ships mine was in. So yes, it was borked all to hell. :P See? I was right.
Got a reply from Gameprint and they admitted that they had a technical problem with the batch of ships mine was in. So yes, it was borked all to hell. :P See? I was right.
That makes me feel somewhat better about the ship I'm waiting on, are they sending you a replacement?
Got a reply from Gameprint and they admitted that they had a technical problem with the batch of ships mine was in. So yes, it was borked all to hell. :P See? I was right.
Got a reply from Gameprint and they admitted that they had a technical problem with the batch of ships mine was in. So yes, it was borked all to hell. :P See? I was right.
That makes me feel somewhat better about the ship I'm waiting on, are they sending you a replacement?
Waiting to hear back from them, they requested the order ID Number.
Got a reply from Gameprint and they admitted that they had a technical problem with the batch of ships mine was in. So yes, it was borked all to hell. :P See? I was right.
thank GOD!
( Trolling comments moderated out. - BMR)
Lol I know right? They even specifically called out the messed up colors and textures.
Post edited by baddmoonrizin on
0
rattler2Member, Star Trek Online ModeratorPosts: 58,749Community Moderator
I was using the evidence provided. The source render pic vs the physical model pic has the colors pretty close. The only thing I could clearly see was the warping.
I can't take it anymore! Could everyone just chill out for two seconds before something CRAZY happens again?!
The nut who actually ground out many packs. The resident forum voice of reason (I HAZ FORUM REP! YAY!)
normal text = me speaking as fellow formite colored text = mod mode
Something I just noticed... The waves in the saucer section in this pic, I thought it was just a printing error, no its actualy a model resin error, its bumpy and wavy...
And I give up on trying to convince you of what im seeing and what I submitted. Something is broken between Cryptic and Gameprint. If you had the "Model" in your hands like I do, you would see its just not good.. The color is way way to dark... Nothing like the STO ship model I submitted. Again, I think you will just have to hold you own to see it. But I can get 200% better from Eaglemoss for the same price and get a bigger model...
The only reason I can see to get this ship over the Eaglemoss ship or any other company that sells official Star Trek ships is the registry and name. IMO, the entire purpose of the Gameprint ships is to get STO ships not Star Trek ships.
Comments
Sorry, I'm with coldnapalm on this one. The model you got is the exact same dark grey color as the render you showed us at the top of the page, viewable here. If you were expecting it to be a different color, that's on you; they made the model based on the render. They probably did design the ship to be too dark but that's a different issue.
That said, they definitely shouldn't be shipping models in a plastic bag, that's asking for trouble.
— Sabaton, "Great War"
Check out https://unitedfederationofpla.net/s/
And I give up on trying to convince you of what im seeing and what I submitted. Something is broken between Cryptic and Gameprint. If you had the "Model" in your hands like I do, you would see its just not good.. The color is way way to dark... Nothing like the STO ship model I submitted. Again, I think you will just have to hold you own to see it. But I can get 200% better from Eaglemoss for the same price and get a bigger model...
Color seems slightly off, but honestly.. I don't expect a direct 1:1 there. I have to agree that perhaps you should have uploaded a lighter colored render, but I see why you're unhappy with it.
Honestly, the best part of this thread is someone calling coldnapalm a 'white knight.' That's comedy gold.
The important thing is you're unhappy with it and it's your money. I hope you get your refund.
Probably one of more civilized replies I have gotten so far.
> Honestly, it looks pretty bad to me.. the bent pylons are pretty bad by themselves.
>
> Color seems slightly off, but honestly.. I don't expect a direct 1:1 there. I have to agree that perhaps you should have uploaded a lighter colored render, but I see why you're unhappy with it.
I took a look at the website earlier, and it looks like the OP ordered one of the preset models (the custom ones cost a hell of a lot more than $25, even smaller customs). For some reason Gameprint decided to make the Connie in 24th century gray rather than the cream color it's usually depicted as. That's an issue, but not one that wasn't advertised: it's clearly depicted in the image on the website.
The wavy texture is most likely an artifact of the way 3D printing works: it involves putting the material down a layer at a time. If I had to guess, they printed the model bow to stern or vice versa, which would probably make it structurally stronger during printing, but is also causing issues with coloration.
— Sabaton, "Great War"
Check out https://unitedfederationofpla.net/s/
The only way to resolve the current limitations of 3d printing finishes, are with a long bout of post processing. Effectively when you get to the larger models and price points, that is what is happening. From the looks of it, they are doing some light sanding and and smoothing in addition to using primer to smooth and level the model.
That is significantly harder to do on a 4 inch model and honestly, you'd lose money at a $25 price range. (I'm actually confused as to how they make money on the 12 inch collectibles considering how long it likely takes to prime, smooth, paint and detail those models.
The 4 inch customs are indeed $20 - 25 depending on ship, or at least they were when they were first released. I ordered an Excalibur class with type 7 hull material and only paid $25 plus shipping.
I'm sorry, but the implication that these texture and clarity issues are well known and should be expected is just hilarious. I work in cable, an industry that's existed for decades, and 99% of people don't have the slightest idea how it works even though they use it every day. You expect the average person to know the limitations of a technology that's still fairly new and that they've likely never had any experience with!? ROFLMAO!!
As I said I haven't received my ship yet so I will hold judgement until then, but that Connie looks terrible and the up close shots of the Pathfinder that someone posted don't look any better. The picture they showed was taken at a distance and angle that made the 4 inch model look just as good as all the other ones, and that's why I was willing to drop 25 bucks on an Excalibur, had they posted close up pics with the low quality I've seen so far I would not have made my purchase. I was initially planning to get a few more, but if the ship I'm waiting on now looks like these there's not a chance in hell of that happening.
— Sabaton, "Great War"
Check out https://unitedfederationofpla.net/s/
That's the thing. The 4 inch model looks like it does in their promotional photo. At a distance (1 ft away) and scale shown it holds up just fine. The expectation that the 4 inch model is going to have the ultra-high fidelity that the larger ones on this type of 3D printing process is unreasonable.
My photos were taken at 4 inches away in macro mode on a camera that's a lot better than a phone. This was to show 1) The actual level of detail captured down to the panel lines 2) The finish / imperfections of the Color-In-Resin process.
But like other posters have said. If you're expecting a pristine high-end custom figure for 25$...you're not going to get it anywhere. You're going to have to step up to the other options which will actually put in the effort and work needed to smooth and handle the finish.
Over a $25 4 inch model... oi vey.
normal text = me speaking as fellow formite
colored text = mod mode
Knock it off. — StarSword-C
— Sabaton, "Great War"
Check out https://unitedfederationofpla.net/s/
That makes me feel somewhat better about the ship I'm waiting on, are they sending you a replacement?
thank GOD!
( Trolling comments moderated out. - BMR)
Waiting to hear back from them, they requested the order ID Number.
Lol I know right? They even specifically called out the messed up colors and textures.
normal text = me speaking as fellow formite
colored text = mod mode
The only reason I can see to get this ship over the Eaglemoss ship or any other company that sells official Star Trek ships is the registry and name. IMO, the entire purpose of the Gameprint ships is to get STO ships not Star Trek ships.
Knock it off. — StarSword-C