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Trying to buy Zen on steam, nothing happens. After a while I get two different messages

yunners1138yunners1138 Member Posts: 4 Arc User
Initially it was "You cancelled your purchase" Which I didn't
and
"Your purchase failed for an unknown reason"

I have the funds in my steam wallet, so that's not the issue. People have said something about probation, but I'm playing since beta and I can use the dil exchange without any issues.
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Comments

  • kf4tvikf4tvi Member Posts: 164 Arc User
    You need to be sure the steam overlay is turned on while in-game for it to work. Right click your steam icon, select settings, select "In-Game" from the menu on the left, the first check box should say "Allow Steam Overlay while In-Game". Be sure it is selected, if not check it and then click OK. Launch the game now and it should work. Good luck, hope this helps.
  • yunners1138yunners1138 Member Posts: 4 Arc User
    Thanks, but that's not it. I've been buying Zen on steam for years, but it's the first time I've had this issue.
  • yunners1138yunners1138 Member Posts: 4 Arc User
    Solved it. I had to switch back to 32bit mode to get the steam overlay to work. I'm not sure if the issue is with steam or the game client.
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