Griefing via Harassment report - How should I handle this case?

casualsto

I've been encountering a specific user that attempted to scam me and other users multiple times. Upon calling him out on it, I've been threatened on a channel with a harassment report, which I found lacking any reason, followed by a mail consisting into a Harrasment warning from the CS.

I've filed a ticket for further clarification from the CS as a first, expected and normal action.

I'd like to understand better if preventing an user from scamming others or refusing to play with him constitutes harrasment and if simply a pack of trolls can form a coalition and throw in harassment reports to grief single users?

Also I'd like to remind to new users to remain aware and vigilant on their trades and purchases, especially when that comes via private practices or other means than the intended exchange.

Thanks and looking forward to your input.

ashstorm1

Basically, your best option in such a case of figure is simply to ignore whatever rot-bag is trying to scam/swindle you, silently blacklist him, and fill a GM report. At any rate, do not try to take the law in your hands or call him out on it directly.

theraven2378

Let the GM deal with it, no point risking your account.

postagepaid

Probably depends on how you called them out as that might be interpreted as harassing by the folk that matter, those that review the chat logs to see what happened.

General statement about double checking items in face to face trades would be a massive stretch to justify whereas directed at an individual multiple times in a short space of time could be.

Any big blustery reaction from a generalised statement probably means they've got something to be guilty about unless their oversensitive about what people put in chat.

casualsto

Well, I'm waiting on the CS investigation taking place. I really don't know how much I'm in the wrong here, but until the investigations conclude and I get an official answer, it's a pending situation.

roswell51

It happened to me only once when I'm new to Star Trek online, I totally ignored it because I know it's scam and harassment at the same time. This guy is doing anything by all means of stealing it from people, it's extremely dishonest. For me I hate scammers and I can not wait for the team to banish those villains who break arc game rules.

mirrorchaos

casualsto wrote: »

I've been encountering a specific user that attempted to scam me and other users multiple times. Upon calling him out on it, I've been threatened on a channel with a harassment report, which I found lacking any reason, followed by a mail consisting into a Harrasment warning from the CS.

I've filed a ticket for further clarification from the CS as a first, expected and normal action.

I'd like to understand better if preventing an user from scamming others or refusing to play with him constitutes harrasment and if simply a pack of trolls can form a coalition and throw in harassment reports to grief single users?

Also I'd like to remind to new users to remain aware and vigilant on their trades and purchases, especially when that comes via private practices or other means than the intended exchange.

Thanks and looking forward to your input.

When a case like this happens, CS has very specific guidelines on what is and isn't appropriate and the need to investigate the matter. if they don't find any evidence at all? then they shouldn't be giving you any warning and they are liable for false warning.

But the fact of the matter is that there is always three sides to any story; your opinion, their opinion and the truth. so i don't actually know what actually happened to have any say on the matter.

thunderfoot

Put the offending person on your Ignore list and move on. Warn others when and where you can but don't go out of your own way to do so. There are always people in this game and other MMOs like this person. The odds of them being censured for such behavior are very, very long. While it would be satisfying to put such a person in their place once and for all, the ability to do so is not worth the cost. As to the GMs and CS actually doing anything about this situation, I'd be really surprised to see such.

You play STO for enjoyment and entertainment. Then this happens. Don't feed the trolls, man. Just keep playing STO.

casualsto

The issue has been resolved. Also the scammer seems to be pretty popular and he tries overpricing newbies. Besides that, as I've put the poor soul on ignore, another public screenshot of him scamming someone else was posted by some random dude in the zone chat. I've checked the screenshot and displayed it to the GM.

I've seen that the scammer has a hard time with the public opinion, so the reporting does come out of a place of both frustration and inability to cope with multiple stuff from this game.