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Forums > Home› Star Trek Online General Discussion

Lost Epic equipment!

meimeitoomeimeitoo Member Posts: 12,594 Arc User
edited April 2018 in Star Trek Online General Discussion
Ok, I made a dreadful mistake: I discharged my Krenim ship to make room for my new T6 Vanguard. Thinking it would work like Drydock, I expected my gear to go back to inventory. It didn't. :( (I should have known, of course, but it's been a great while since I actually discharged a ship).

So, I figured I make a screenshot of the equipment I had on it, on Tribble, to show to support (and hopefully get my stuff back); but when it rains, it pours, and I get the following error when trying to connect to Tribble:

"Unable to start game client; The operation identifier is invalid."

They said, on channel, I need to do this within the next 48 hours. So, what can I do here?!
3lsZz0w.jpg
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Comments

  • legendarylycan#5411 legendarylycan
    legendarylycan#5411
         Member Posts: 37,284 Arc User
    ask for an account rollback...of course, you'll lose every bit of progress between now and the last 'snapshot' the game took of your account data - which could be anywhere from a few hours to an entire week, since i have no clue how often the server takes those snapshots​​
    Like special weapons from other Star Trek games? Wondering if they can be replicated in STO even a little bit? Check this out: https://forum.arcgames.com/startrekonline/discussion/1262277/a-mostly-comprehensive-guide-to-star-trek-videogame-special-weapons-and-their-sto-equivalents

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  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    shadowfang240 wrote: »
    ask for an account rollback...of course, you'll lose every bit of progress between now and the last 'snapshot' the game took of your account data - which could be anywhere from a few hours to an entire week, since i have no clue how often the server takes those snapshots​​


    Yeah, just bought a 420 mil Vanguard today. So, that ain't happening. :)
    3lsZz0w.jpg
  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    Okay, apparently Tribble needs to run in 32-bit client. This is the stuff I lost:

    I'm screwed
    3lsZz0w.jpg
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  • spacecatz#6038 spacecatz
    spacecatz#6038
         Member Posts: 69 Arc User
    Why would you want that rusty pizza cutter?
  • pottsey5gpottsey5g Member Posts: 4,251 Arc User
    meimeitoo wrote: »
    shadowfang240 wrote: »
    ask for an account rollback...of course, you'll lose every bit of progress between now and the last 'snapshot' the game took of your account data - which could be anywhere from a few hours to an entire week, since i have no clue how often the server takes those snapshots​​


    Yeah, just bought a 420 mil Vanguard today. So, that ain't happening. :)
    If its not to late trade it to a 2nd account. Ask for a roll back then swap back. Accounts are free to setup after all.
  • questeriusquesterius Member Posts: 8,489 Arc User
    meimeitoo wrote: »
    Okay, apparently Tribble needs to run in 32-bit client. This is the stuff I lost:

    I'm screwed

    @meimeitoo

    Maybe not. Type /lootcancel in a chat window and check the overflow bag. The equipment should be there.
    This is a long shot, but you can also check if the equipment has been moved to the visual slots.
    This program, though reasonably normal at times, seems to have a strong affinity to classes belonging to the Cat 2.0 program. Questerius 2.7 will break down on occasion, resulting in garbage and nonsense messages whenever it occurs. Usually a hard reboot or pulling the plug solves the problem when that happens.
  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    coldnapalm wrote: »
    I though you lost like one item. Holy jeebus. Yeah you are gonna need a screen cap of each of the items if you want them to restore each item manually instead of a rollback. Otherwise, you may wanna try what soph suggested if you haven't unpacked the ship yet...it's actually a pretty good idea. You can also use a trusted friend or fleetmate if you don't want to make a second account. Although if the rollback isn't too far back, you should have your money back too...so you could technically just buy a new one again as well...assuming you didn't make a rater large sum of EC recently.

    In an extraordinary stroke of luck, turns out I had flown a Polaron build on the bug ship since, so the loss is reduced to having lost an Epic Dyson Engine + Warpcore; plus the science 'exploders', and the Epic +75 PrtG console. Good riddance to the exploders anyway, and too bad about the PrtG console. The Dyson Engine + Warpcore I am most sad about, as I will need to get those back for my protonic build I was just about to re-engineer (and the Dyson ship I used with the 4-piece Dyson set), still hoping for them to release a T6 version of the ship one day. Oh, and I lost the constriction anchor -- which, last time I checked, was dirt-cheap.

    I had already opened my Vanguard (to console myself a bit, wanting to play with the new ship). So, I think I'm just going to count my luck, realizing this could have been much, much worse, and just re-make a new Dyson Engine + Warpcore, and not contact support about it. Knowing how they absolutely don't read what you're saying, I will tell them not to do a character reroll, and they'll wind up doing it anyway. :)
    sophlogimo wrote: »
    In any case, it would make sense to implement the "discharge ship" function and the "drydock ship" function in the same way...

    If by that you mean they should both work like the drydock ship way...yes I agree...100%.
    3lsZz0w.jpg
  • questeriusquesterius Member Posts: 8,489 Arc User
    O drat, just noticed you said discharged. That lost equipment has gotta hurt. Looking at the tribble layout it was an interesting build. Might grab that temporal disruption device from my inventory again.
    This program, though reasonably normal at times, seems to have a strong affinity to classes belonging to the Cat 2.0 program. Questerius 2.7 will break down on occasion, resulting in garbage and nonsense messages whenever it occurs. Usually a hard reboot or pulling the plug solves the problem when that happens.
  • fleetcaptain5#1134 fleetcaptain5
    fleetcaptain5#1134
         Member Posts: 5,051 Arc User
    I was just thinking about this happening and double-checking it wouldn't happen when I discharged a ship from two toons yesterday.

    It would be helpful if they gave us an option that prevented us from deleting ships that still have gear attached to them. Even if that means that you have to delete the default white quality gear (which could just not be given to use anymore as well if they don't allow for upgrading it, now that I'm thinking about it) manually yourself before being able to delete a ship, I would still use such an settings option.

    Anyway, there have been many people on here who claimed to have gotten back their items after contacting support. Trying to contact them won't hurt, I guess.
  • baddmoonrizinbaddmoonrizin Member Posts: 10,914 Community Moderator
    I wonder if turning protections on on the equipment would keep it from being deleted when a ship is discharged?
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  • fleetcaptain5#1134 fleetcaptain5
    fleetcaptain5#1134
         Member Posts: 5,051 Arc User
    baddmoonrizin wrote: »
    I wonder if turning protections on on the equipment would keep it from being deleted when a ship is discharged?

    I'm not going to try it, but feel free to do so :p
  • shadowwraith#9264 shadowwraith
    shadowwraith#9264
         Member Posts: 379 Arc User
    i thought if you discharged or dry-docked a ship all the equipment goes back into your inventory.
    • Draal - FED, Saurian, LV60 - TAC
    • Mirak - FED 23c, Vulkan, LV60 - TAC
    • Ascaran Bloodclaw - KDF, Gorn, Lv18 - TAC
    • Melchiah - KDF, Gorn, LV60 - TAC
    • Ne'roon - KDF,Lethian, L60, TAC
    • Turel - ROM-KDF, Reman, 30, TAC
    • Elric - ROM-Fed, Romulan, L60, TAC
    • Richtor Belmont - FED 23c, Human,LV20, SCI
    • G'Kar - KDF, Gorn, L10

    USS Sharlin NCC79713 B (part of sheridans access code) - T6, Hestia Class Advanced Escort
    USS Babylon IV - T6 Krenim Science Vessel
    USS Brakiri - T6 Elachi Escort
    270?cb=20061004071055
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  • fleetcaptain5#1134 fleetcaptain5
    fleetcaptain5#1134
         Member Posts: 5,051 Arc User
    shadowwraith#9264 wrote: »
    i thought if you discharged or dry-docked a ship all the equipment goes back into your inventory.

    In the case of dry-docking, that is true I believe.

    It has always been the case that you lose any and all equipment from a ship if you discharge it though. Same with Boffs.
  • warpangelwarpangel Member Posts: 9,427 Arc User
    sophlogimo wrote: »
    In any case, it would make sense to implement the "discharge ship" function and the "drydock ship" function in the same way...
    Because the claim & discharge of ships for admiralty cards isn't annoying enough already, it should dump loads of useless white equipment in our inventory, too? o:)
  • gaevsmangaevsman Member Posts: 3,190 Arc User
    Good to know that at least you didn't lose everything! I'm very careful when discharging ships for the same reason.
    The forces of darkness are upon us!
  • baddmoonrizinbaddmoonrizin Member Posts: 10,914 Community Moderator
    warpangel wrote: »
    sophlogimo wrote: »
    In any case, it would make sense to implement the "discharge ship" function and the "drydock ship" function in the same way...
    Because the claim & discharge of ships for admiralty cards isn't annoying enough already, it should dump loads of useless white equipment in our inventory, too? o:)

    That would be an unfortunate side effect. I'd prefer to not have to deal with that. Of course, I'd love to have a way to just claim the cards without having to commission and dismiss. That issue aside, perhaps make sure anything above Common/White dump to the Inventory. Even if one remembers to take off all active equipment, one could still unintentionally lose equipment in the Visual slots if they're forgotten about.
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    Views and Opinions May Not Reflect the Views and Opinions of Gearbox/Cryptic
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  • shadowwraith#9264 shadowwraith
    shadowwraith#9264
         Member Posts: 379 Arc User
    fleetcaptain5#1134 wrote: »
    shadowwraith#9264 wrote: »
    i thought if you discharged or dry-docked a ship all the equipment goes back into your inventory.

    In the case of dry-docking, that is true I believe.

    It has always been the case that you lose any and all equipment from a ship if you discharge it though. Same with Boffs.

    i've never lost equipment after discharging a ship or dismissing a BOFF
    • Draal - FED, Saurian, LV60 - TAC
    • Mirak - FED 23c, Vulkan, LV60 - TAC
    • Ascaran Bloodclaw - KDF, Gorn, Lv18 - TAC
    • Melchiah - KDF, Gorn, LV60 - TAC
    • Ne'roon - KDF,Lethian, L60, TAC
    • Turel - ROM-KDF, Reman, 30, TAC
    • Elric - ROM-Fed, Romulan, L60, TAC
    • Richtor Belmont - FED 23c, Human,LV20, SCI
    • G'Kar - KDF, Gorn, L10

    USS Sharlin NCC79713 B (part of sheridans access code) - T6, Hestia Class Advanced Escort
    USS Babylon IV - T6 Krenim Science Vessel
    USS Brakiri - T6 Elachi Escort
    270?cb=20061004071055
    "I am Grey. I stand between the candle and the star."
    "We are Grey. We stand between the darkness and the light."

    – Grey Council greeting
  • davefenestratordavefenestrator Member Posts: 10,664 Arc User
    baddmoonrizin wrote: »
    warpangel wrote: »
    sophlogimo wrote: »
    In any case, it would make sense to implement the "discharge ship" function and the "drydock ship" function in the same way...
    Because the claim & discharge of ships for admiralty cards isn't annoying enough already, it should dump loads of useless white equipment in our inventory, too? o:)

    That would be an unfortunate side effect. I'd prefer to not have to deal with that. Of course, I'd love to have a way to just claim the cards without having to commission and dismiss. That issue aside, perhaps make sure anything above Common/White dump to the Inventory. Even if one remembers to take off all active equipment, one could still unintentionally lose equipment in the Visual slots if they're forgotten about.

    Yes, whites being discarded and anything above white going into inventory would be ideal for both discharge and dry dock.

    If someone ever accidentally loses a white mark II torpedo by dry-docking a tier 2 ship they can always grind for a few days to scrape together the credits to buy a new one from a vendor ;)
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  • davefenestratordavefenestrator Member Posts: 10,664 Arc User
    shadowwraith#9264 wrote: »
    fleetcaptain5#1134 wrote: »
    shadowwraith#9264 wrote: »
    i thought if you discharged or dry-docked a ship all the equipment goes back into your inventory.

    In the case of dry-docking, that is true I believe.

    It has always been the case that you lose any and all equipment from a ship if you discharge it though. Same with Boffs.

    i've never lost equipment after discharging a ship or dismissing a BOFF

    Nevertheless, only Dry Dock dumps gear into your inventory, at least on PC. On PC, Discharge discards any gear left on the ship.

    I've tested this many times, including last month when claiming 10+ C-Store and event ships for their admiralty cards.
  • tom61stotom61sto Member Posts: 3,673 Arc User
    baddmoonrizin wrote: »
    I wonder if turning protections on on the equipment would keep it from being deleted when a ship is discharged?

    Someone tried this after the protection system was introduced, and it did not prevent the deletion of the those items when the ship was discharged. I've not heard of them changing that, so probably still gets deleted.
    baddmoonrizin wrote: »
    warpangel wrote: »
    sophlogimo wrote: »
    In any case, it would make sense to implement the "discharge ship" function and the "drydock ship" function in the same way...
    Because the claim & discharge of ships for admiralty cards isn't annoying enough already, it should dump loads of useless white equipment in our inventory, too? o:)

    That would be an unfortunate side effect. I'd prefer to not have to deal with that. Of course, I'd love to have a way to just claim the cards without having to commission and dismiss. That issue aside, perhaps make sure anything above Common/White dump to the Inventory. Even if one remembers to take off all active equipment, one could still unintentionally lose equipment in the Visual slots if they're forgotten about.

    Yeah, dumping most things above white to inventory and deleting the commons would be pretty nice, though I wouldn't usually want the Universal console the ship came with either if I leave it on the ship. Dumping anything higher than common to inventory might become an issue with Jem'Hadar faction, as, from my understanding, their ships come with higher than common gear by default (as they start at level 60).
  • baddmoonrizinbaddmoonrizin Member Posts: 10,914 Community Moderator
    Well, then, it sounds like the best solution would be to make protection work for equipment equipped to a ship, so that dismissing the ship keeps the protected equipment and discards the rest.
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  • alcyoneserenealcyoneserene Member Posts: 2,414 Arc User
    Also be sure to check the visuals tab before discharging as those items also get deleted. Pretty sure I've lost some shields forgetting to check that hidden little tab at some point.
    Y945Yzx.jpg
  • locutusofcactuslocutusofcactus Member Posts: 651 Arc User
    Well that went from catastrophic to acceptable losses but it still stinks. Glad thinks turned out to not be as bad as they were originally.
  • necaradan666necaradan666 Member Posts: 83 Arc User
    Ah that's too bad mang, was hoping they'd be able to help you. They might have restored your ship and all it's gear. Like I said when you did it, support restored a character of mine with an inventory full to the brim of epic coals and other ship gear I forgot about when I deleted her, they got it back to me within the day. They were able to because I realised what I'd done instantly, exited the game and emailed support right then and there. They questioned me about using the slot I had her in and if I had made any other toon with the same name, I said nope, and simple as that they fixed it. It wasn't even an account rollback because everything on my other toons was just as I had left them.

    I think you furthered your mistake by continuing to play, trying to get onto tribble (I'm sure they can read your account info in their database and don't really need a screenie) and especially using the ship slot you vacated, they told me stuff gets overwritten when that happens. Probably should have stopped and got actual help immediately rather than taking it to chat and the forums etc.
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