This is just sloppy stuff folks. K13 has been out for how many months? The officer in charge of all useful functions is sunk halfway into her chair and her legs below the floor. It's become a joke in our fleet, but when I hear the STO team in interviews they say they solve trivial bugs immediately. But they do not. Please fix this silly absurd graphical bug that makes us roll our eyes.
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Logic dictates that "trivial bugs" as far as how it affects game play would not be an immediate fix priority. Whereas a "trivial bug" as far as what it will take to fix it, would get prompt attention. "Hey Joe, while you're in there change that 0 to a 1 in line 23,456 of the code would ya ?" makes a lot more sense than "okay team, I know the game is almost totally unplayable right now because all map transitions are hanging up but everyone needs to focus on getting that character out of the floor in K13".
“Tell me and I forget. Teach me and I remember. Involve me and I learn.” -- Benjamin Franklin
As Arionisa said "trivial" does mean "easy and simple to fix" but rather "mostly a minor cosmetic issue that doesn't affect gameplay that much". Thus this bug is a low priority, sure if someone figures out how it's fixed it will be fixed but fixing in it is very low on the "things that need to be done" list for Cryptic.
It's not sloppy it's just the reality of Cryptic having limited resources and having to give things priorities.
Or can you tell me why the collision is misplaced (it was there but is gone now) and more importantly how to fix it?
As a rule graphical artists really and truly love what they do. They like to see their work appreciated or they'd be flipping burgers.
https://crypticstudios.com/careers