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lifetime subscription

hello all, was wondering if there was another way to pay for a lifetime subscription? like maybe in-game? the Cryptic site wont send me my password reset email....and they wont let me log-in...want to pay for this game...but if you cant help me...i can go buy into another game

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  • jaguarskxjaguarskx Member Posts: 5,945 Arc User
    No, sorry. The only way to subscribe to the game is to use the link below.

    https://secure.crypticstudios.com/startrek/menu

    So what exactly is the problem? In order to log in you would need to use the same email address and password you would normally use to log into the game from the launcher. Are you saying the password you use to log into the game does not work for the link above?

    Have you attempted to use Live Chat? It is supposed to be available all week (but I assume it is only Monday - Friday) from 10:30am PST to 6:30pm PST (Pacific Standard Time). See link below.

    https://support.arcgames.com/app/support_center
  • nugwaitsmenugwaitsme Member Posts: 5 Arc User
    the cryptic site says my password is wrong and the email it sends to me to reset my password gets flagged and erased before i can read or respond to it
  • nugwaitsmenugwaitsme Member Posts: 5 Arc User
    hope to try chat to get it fixed...want to be a borg
  • jaguarskxjaguarskx Member Posts: 5,945 Arc User
    nugwaitsme wrote: »
    the cryptic site says my password is wrong and the email it sends to me to reset my password gets flagged and erased before i can read or respond to it

    Sounds like whatever rules you have set up for your email or it's default rules are overly aggressive.
  • aftulusaftulus Member Posts: 668 Arc User
    edited November 2017
    Most emails let you whitelist or blacklist things. You might be able to set it to whitelist stuff from cryptics site or something similar. If the problem is with it erasing the emails that should be solvable. Either way you might need to contact your provider for help. Unless someone actually knows the specifics here. Not saying that isn't possible. Or likely.
  • nugwaitsmenugwaitsme Member Posts: 5 Arc User
    had to try and try...but am now subscribed :D woohoo
  • admrenlarreckadmrenlarreck Member Posts: 2,041 Arc User
    nugwaitsme wrote: »
    hope to try chat to get it fixed...want to be a borg


    Playable Borg is Lifetime members only. You dont get that for subscribing even at 1000 days subscribed.
    fayhers_starfleet.jpg


    Fleet leader Nova Elite

    Fleet Leader House of Nova elite
    @ren_larreck
  • zealot425zealot425 Member Posts: 4 Arc User
    As a lifetime member, I'm trying to find the DOFF Missions that provides the advertised 1,000 dilithium every 48hrs.
    Do you know where or how to find/activate the mission?
  • jordan3550jordan3550 Member Posts: 328 Arc User
    For feds its the officer at the academy next to the big glass building kdf he’s the academy on qonos in the cave right at the end of the map took me a while to find him
  • zealot425zealot425 Member Posts: 4 Arc User
    found him thanks!
  • br3akingforcebr3akingforce Member Posts: 106 Arc User
    nugwaitsme wrote: »
    hope to try chat to get it fixed...want to be a borg


    Playable Borg is Lifetime members only. You dont get that for subscribing even at 1000 days subscribed.

    the title of this thread is "lifetime subscription", so i supsect he knows that :)
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