I stumbled onto this tonight, three of my characters have "missing kits" (the kit slot is blank, won't let me unequip /equip a new kit) - I have gotten them back now on two characters (I haven't tried it on the third yet).
It started when a fleet member needed help with a mission in the beta quadrant (my character was in delta, after I transwarped to beta, my kit was back and the 2 modules that were missing.)
Another character was in beta quadrant space (near Sol), I went to bridge interior and when I exited back to beta quadrant, kit & modules back.
I'm not quite sure if the magic trick is zoning to beta quadrant or if it's any quadrant but give it a whirl.
I hope this helps someone!
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Yes and the character is at it, can even buy up to the green ones in the dilith store (and used them before the update).
Allegedly NOT solved for all standard starter kit frames of all carriers. (applies to characters created before the 25/10 patch only)
Redirecting to the bug report topic itself, note that the linked bug STILL PRESENTS even after the 3/11 and up to now:
http://forum.arcgames.com/startrekonline/discussion/1224013/standard-issue-kit-frames-replaced-by-blank-items
Edit to clarify: I was told this specific issue does NOT affect characters created AFTER the 25/10 patch.
The issue allegedly DOES affect characters who had their starter kit frame DURING the 25/10 patch,
making the slot that kit frame was in, along with the kit frame itself, totally non usable. Added a redirection as well.