Don't waste your breath or your money

seattlekush

People have been reporting the same bugs for weeks now and we haven't so much as seen an official response to acknowledge them, let alone a fix. Time to drive Cryptic into bankruptcy. The real bugs are in between their CEO's ears.

jzhnutz

Only thing that bothers me is that PC is getting fixes on a weekly basis - for new content that just came out, and consoles are not getting anything since they actually made the game playable a few weeks ago after no one could enter a mission, patrol, or whatever. I still cannot assign my last skill point, any specialization points, equip any starship traits, or equip any reputation ground or space traits on my Romulan - I am level 60 with tier V reputation in all the reputations that are available. Obviously, cannot switch uniforms either - a more minor problem, but still.

I am glad our PC friends are getting support, and I understand that they have been around a lot longer then we have her on console, but if ARC and Cryptic are goign to tout console stats and give themselves a pat on the back, then we should actually get some support instead of copy and pasted replies to our tickets - and maybe even some in game fixes.

skullblits

sounds like a unreported bug...

jzhnutz

skullblits#4627 wrote: »

sounds like a unreported bug...

Hello my friend! Indeed it does...

skullblits

support. please post it here. so nothing will happen or be done about it.

where2r1

Consoles have a 1.2 update heading your way "in a few weeks".

And the blog post does not detail any thing other than adding R&D and it is only in the Xbox1 News. ????? And I only saw it because it was posted to Facebook.

Does that mean only XBox1 gets this update?

PWE and Cryptic is really bad at using times and dates in their blog posts, though. So, no details on that.

You need DOFFs for R&D....are they going to add DOFFing? No details on that either.
Are there going to be other fixes console have been waiting on. No details.

Keep your eyes peeled and wait for the actual patch notes to come out, I suppose.

http://www.arcgames.com/en/games/xbox/star-trek-online/news/detail/10238763

Good luck.

skullblits

it's on ps4 news as well.

http://www.arcgames.com/en/games/playstation/star-trek-online/news/detail/10238763-intro-to-research-&-development

jzhnutz

coldnapalm wrote: »

If you want a game that fixes bugs quickly or has active support...yeah this game ain't for you. The PC has bugs from BEFORE they launched the game and you are crying over a few weeks?!?

A) I'm not crying and the game has been out for 2 months on console. I expect bugs from a F2P game that is also an MMO - been playing them a long time. What I am saying is that the responses from support are totally bogus - "and unreported issue" is a straight out lie when we all know more then a handful of people who have reported the issue the exact same way. Disappearing ships, turn rate bugs on escorts - no big deal to me, they can be played through and a relog sometimes fixes those issues. But not being able to advance my Romulan character past 49 with skill and specialization points, not being able to assign Space and Ground traits from reputations and not being able to assign star ship traits are a pretty big deal - especially when it doesn't effect any other faction. The bigger deal is the lack of response, which is my personal complaint, and the lack of information on these types of fixes. When issues rose up un Neverwinter on PS4 - another Cryptic game, the responses where at least not as generic to everyone, and they at least acknowledged the problem and didn't pass it off as an unreported bug, so go post in the forums so PC forum users can TRIBBLE about your crying because they have lived with bugs for years.

fced

seattlekush#5502 wrote: »

People have been reporting the same bugs for weeks now and we haven't so much as seen an official response to acknowledge them, let alone a fix. Time to drive Cryptic into bankruptcy. The real bugs are in between their CEO's ears.

Agreed, that is too much !!!

where2r1

I found another post on FB, again, today....about Fleet Holdings coming to Consoles:

http://www.arcgames.com/en/games/xbox/star-trek-online/news/detail/10242323

I am not sure how they are sending out these news posts...are they getting to the Forums? But then this is the PC forums...so.... the way PWE and Cryptic is doing communications is very confusing to me.

I am just glad I can see this stuff on FB.

jzhnutz

batmorph wrote: »

Yep, when it comes to customer service, it is well known Cryptic is one of the worst out there. The PC version folks have learned to live with it since there are no other Star Trek MMOs.

Yep - Its sad when someone takes the title of worst customer service away from Zenimax and ESO

skullblits

what anniversary ship??

mojo

On a good note I had log on issues submitted a ticket & so far is fixed.

On the flip side pc has perks that all should have like the 500 zen per month ect.

Also they need to make purchasing more clear for example the t6 multi vector does not include the console to make it split but they market ii as if it does when you need the t5 console... & the list goes on.

But overall awesome game!!!!!

jodarkrider

Definitelly not a bug report.
As a side-note, the dev team doesn't have the time capabilities to reply to each bug-report thread. Or, would you rather have a QA guy to come and reply to every thread, rather than devote that time he/she'd spend responding to every thread to actualy working on the issues?
/Closed