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ARC code for new season of Star Trek Online.

I received a code from ARC and I followed the directions to activate the free pack and the activation says that the code is wrong or I am placing the code in wrong. I am not that stupid that I cannot activate a free product pack. If ARC sends someone a pack of items with a code to my e-mail it should damn well work. I am a lifetime member and I have not only run into this problem but the send links to support do not work. I guess once y'all decided to go to steam it screwed up my P.C.'s interface and will not allow me to play this game.
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Comments

  • jettstarr1jettstarr1 Member Posts: 7 Arc User
    First, it doesn't work for me either... And, I am not on Steam...

    Second, STO does have some of the lousiest tech support of anybody. I know from experience. I thought it would be different being a lifetime subscriber, in anything it became worse.
  • rndfluctuation#1470 rndfluctuation Member Posts: 813 Arc User
    I think the linked post can answer this.
    Please read and act AS SOON AS POSSIBLE as this free c-store offer lasts for 48h

    http://www.arcgames.com/en/forums/startrekonline/#/discussion/1224096/update-on-blog-email-code/p1
  • strathkinstrathkin Member Posts: 2,671 Bug Hunter
    edited October 2016
    The promotion was originally available to only one captain on an account, but was disabled shortly afterward due to some exploiting it--details not provided. Trendy announced yesterday in Galatic News Network this promotion will soon be made available to every player.

    I suspect you'll want to watch there for updates, and/or check the promotions tab over the next few days... <3
    Post edited by strathkin on
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