Costume selection broke XB1 & PS4

jsulley

There are a couple of unanswered threads already on this but wanted to make new for forum and ease of checking for response. Costume selection still not working for console from any tailor, can only modify first outfit slot. Please cryptic show some acknowledgment.

skullblits

just remember we share this place with pc so don't spam. there's lots of topics on it already.

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rainbowflamer

I submitted a support ticket

_____________________________Support Response_________________________
I am sorry to hear that you cannot change your outfit.

Having reviewed the information you supplied, we’ve come to the conclusion that this may be the result of an unreported gameplay bug. Regretfully, we don’t have a resolution for the issue at this time, however we’re always trying to improve the gameplay experience for all of our games and we appreciate the time you took to notify us of your concern. We would like to resolve the issue as quickly as possible; however some issues require development time from departments outside of Customer Support and cannot be immediately resolved by a Game Master.

The best way for us to ensure that this is resolved as quickly as possible is for you to submit a bug report with your findings through here:
http://www.arcgames.com/en/forums/startrekonline/#/categories/gameplay-bug-reports

Thanks again for reaching out to us. We hope that you continue to enjoy your adventures!

Regards,
Bongoes
Game Master
Perfect World Entertainment
http://support.arcgames.com/

satsukixhime

batmorph wrote: »

Also remember that they are putting a major patch out for the PC version on 10/25, so the consoles are most likely on the back burner until November.

I highly doubt it takes them that long to fix turn rate. At least I hope to god it doesn't. They will find console players to be much, much less tolerant of being ignored. They will see the user base plummetby then if most of these aren't fixed.

jsulley

thank you perfect world for the response

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