For my first Fed character on the Xbox1, I got audio dialogue from my bridge officers (mainly Elisa and T'Vrell) for all the missions, and the same with the NPC's. However, after creating a new Fed character, the bridge officers now have no lip movement and no audio dialogue (with the one exception being the first part at Starfleet Academy). A lot of NPC's also have no lip movement and audio dialogue anymore either. From my first character, I know they did have it but it's almost completely gone now.
I submitted a support ticket with proof in the form of video clips, and they eventually claimed it was a bug and to submit a bug report. However, there is no way to submit a bug report on the Xbox1, so I'm writing it out here.
I realize that having no lip movement and no audio dialogue doesn't exactly break the game, but I really liked the immersion it provided and would like to have it back. To further test things, I started a new Fed character with default options and the same problem persists. I also installed the PC version and the audio works fine there.
Please try to get this fixed. I miss hearing my bridge officers actually talk while doing missions.
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