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Forums > Home› Support› PC Gameplay Bug Reports

Servers Down 23Aug2016 0115 UTC

aoav160aoav160 Member Posts: 443 Arc User
in PC Gameplay Bug Reports
Entire clan disconnected. Located across US and UK. TS working fine of course. Cannot reconnect, just times out reconnection attempts.

Comments

  • maracroftmaracroft Member Posts: 201 Arc User
    same here. keep getting login server failed and then the launcher won't load.
  • aoav160aoav160 Member Posts: 443 Arc User
    C:\WINDOWS\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms home [192.168.122.100]
    2 13 ms 13 ms 19 ms 96.120.48.83
    3 14 ms 16 ms 14 ms te-0-3-0-17-sur01.anoka.mn.minn.comcast.net [68.85.168.121]
    4 15 ms 16 ms 19 ms be-5-ar01.crosstown.mn.minn.comcast.net [68.87.174.77]
    5 25 ms 23 ms 15 ms hu-1-0-0-0-ar01.roseville.mn.minn.comcast.net [68.86.232.189]
    6 27 ms 29 ms 27 ms be-13367-cr02.350ecermak.il.ibone.comcast.net [68.86.94.81]
    7 25 ms 23 ms 27 ms hu-0-15-0-1-pe04.350ecermak.il.ibone.comcast.net [68.86.85.222]
    8 25 ms 25 ms 26 ms 23.30.206.134
    9 27 ms 23 ms 29 ms be2766.ccr42.ord01.atlas.cogentco.com [154.54.46.177]
    10 33 ms 48 ms 38 ms be2718.ccr22.cle04.atlas.cogentco.com [154.54.7.130]
    11 44 ms 47 ms 45 ms be2879.ccr22.alb02.atlas.cogentco.com [154.54.29.174]
    12 57 ms 48 ms 58 ms be2302.ccr22.bos01.atlas.cogentco.com [154.54.43.13]
    13 52 ms 53 ms 60 ms te0-0-0-0.rcr11.b002133-1.bos01.atlas.cogentco.com [154.54.46.130]
    14 51 ms 48 ms 48 ms 38.111.40.114
    15 52 ms 49 ms 73 ms 198.49.243.253
    16 * * * Request timed out.
    17 50 ms 47 ms 49 ms patchserver2.crypticstudios.com [208.95.185.41]

    Trace complete.
  • aoav160aoav160 Member Posts: 443 Arc User
    5572573387.png
  • aoav160aoav160 Member Posts: 443 Arc User
    Launcher won't launch. And the support site shows:

    An error occurred

    Internal Server Error
  • geezerpunkgeezerpunk Member Posts: 146 Arc User
    Someone must have kicked out the powercord when they stood up to go get a pop.
  • sc1wreakersc1wreaker Member Posts: 9 Arc User
    geezerpunk wrote: »
    Someone must have kicked out the powercord when they stood up to go get a pop.

    Wouldn't be the first time...
    ~ Wreaker
  • sc1wreakersc1wreaker Member Posts: 9 Arc User
    It could be worse, that dumbass that plays Evercrest could be doing a DDoS attack?
    ~ Wreaker
  • aoav160aoav160 Member Posts: 443 Arc User
    Devs posted on twitter they are looking in to it.
  • sc1wreakersc1wreaker Member Posts: 9 Arc User
    They better not be reinstalling Windows XP again to make STO work...
    ~ Wreaker
  • aoav160aoav160 Member Posts: 443 Arc User
    edited August 2016
    AC-Win10-Setup-Floppy-640x640.jpg
    Re-installing....
  • sgtfloydpepper#7911 sgtfloydpepper
    sgtfloydpepper#7911
         Member Posts: 1,111 Arc User
    sc1wreaker wrote: »
    They better not be reinstalling Windows XP again to make STO work...

    "We look for things. Things that make us go."
    1xe027q.png
  • sc1wreakersc1wreaker Member Posts: 9 Arc User
    aoav160 wrote: »
    AC-Win10-Setup-Floppy-640x640.jpg
    Re-installing....

    OMFG
    ~ Wreaker
  • meinland#1533 meinland
    meinland#1533
         Member Posts: 10 Arc User
    I feel the TURBULENCE!
  • sc1wreakersc1wreaker Member Posts: 9 Arc User
    Dammit Spock, put Aux power back to Inertial Dampeners!
    ~ Wreaker
  • geezerpunkgeezerpunk Member Posts: 146 Arc User
    Dont Laugh, I still have My Windows 1.0 for DOS discs on two 360K 5.25 Floppy.
  • maracroftmaracroft Member Posts: 201 Arc User
    aoav160 wrote: »
    AC-Win10-Setup-Floppy-640x640.jpg
    Re-installing....

    OMG I fell out of my seat busting a gut!
  • sc1wreakersc1wreaker Member Posts: 9 Arc User
    https://facebook.com/StarTrekOnlineGame/posts/10153849984128603 They are "Working on it"....
    ~ Wreaker
  • sgtfloydpepper#7911 sgtfloydpepper
    sgtfloydpepper#7911
         Member Posts: 1,111 Arc User
    sc1wreaker wrote: »
    https://facebook.com/StarTrekOnlineGame/posts/10153849984128603 They are "Working on it"....

    Working hard or hardly working?
    1xe027q.png
  • sc1wreakersc1wreaker Member Posts: 9 Arc User
    sgtfloydpepper#7911 wrote: »
    sc1wreaker wrote: »
    https://facebook.com/StarTrekOnlineGame/posts/10153849984128603 They are "Working on it"....

    Working hard or hardly working?

    looks to be the latter
    ~ Wreaker
  • geezerpunkgeezerpunk Member Posts: 146 Arc User
    I must be board, I actually ate my lima beans
  • generaldisaster#4313 generaldisaster
    generaldisaster#4313
         Member Posts: 373 Arc User
    aoav160 wrote: »
    AC-Win10-Setup-Floppy-640x640.jpg
    Re-installing....


    Haha... I love that image... I thought almost everyone had forgotten about the 5.25" floppies even existed.
    Star Treking, across the universe. Only going forward because we can't find reverse...
  • leggyredhead#2987 leggyredhead
    leggyredhead#2987
         Member Posts: 5 Arc User
    sc1wreaker wrote: »
    sgtfloydpepper#7911 wrote: »
    sc1wreaker wrote: »
    https://facebook.com/StarTrekOnlineGame/posts/10153849984128603 They are "Working on it"....

    Working hard or hardly working?

    looks to be the latter

    Give 'em a break. They probably had to roll the one guy who knows how the archaic, 13-year-old server works out of bed and get him sobered up enough to stop speaking gibberish.
  • roparzhroparzh Member Posts: 2 Arc User
    so how long will take this to be fixed? any ideas?
  • leggyredhead#2987 leggyredhead
    leggyredhead#2987
         Member Posts: 5 Arc User
    In Champions Online, I can login now, but when it goes to "Retrieving list of characters..." it immediately bumps to "The server is closed for maintenance at this time." So I'm guessing the server is coming back up now and they're running diagnostics?
  • dragonhef01dragonhef01 Member Posts: 407 Arc User
    edited August 2016
    aoav160 wrote: »
    AC-Win10-Setup-Floppy-640x640.jpg
    Re-installing....

    Yep. Wonder if someone got pissed off over the R&D box T6 Connie?

  • sgtfloydpepper#7911 sgtfloydpepper
    sgtfloydpepper#7911
         Member Posts: 1,111 Arc User
    leggyredhead#2987 wrote: »
    sc1wreaker wrote: »
    sgtfloydpepper#7911 wrote: »
    sc1wreaker wrote: »
    https://facebook.com/StarTrekOnlineGame/posts/10153849984128603 They are "Working on it"....

    Working hard or hardly working?

    looks to be the latter

    Give 'em a break. They probably had to roll the one guy who knows how the archaic, 13-year-old server works out of bed and get him sobered up enough to stop speaking gibberish.

    tumblr_mw6hzyJl441rnde1eo10_250.gif
    yFyB9k2.jpg

    1xe027q.png
  • leggyredhead#2987 leggyredhead
    leggyredhead#2987
         Member Posts: 5 Arc User
    Looks like the ETA is to have the servers back up by 1am EST/10pm PST.
  • crypticspartan#0627 crypticspartan
    crypticspartan#0627
         Member Posts: 847 Cryptic Developer
    Star Trek Online's Holodeck is back up and online! Welcome back Captains!
  • salvation4salvation4 Member Posts: 1,167 Arc User
    sgtfloydpepper#7911 wrote: »
    sc1wreaker wrote: »
    They better not be reinstalling Windows XP again to make STO work...

    "We look for things. Things that make us go."

    Thats gold right there!!! :D
    coitusinteruptus wrote: »
    aoav160 wrote: »
    AC-Win10-Setup-Floppy-640x640.jpg
    Re-installing....


    Haha... I love that image... I thought almost everyone had forgotten about the 5.25" floppies even existed.

    And now this is epic stuff!!! :D The steps are the best... :D ROFL...
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  • generaldisaster#4313 generaldisaster
    generaldisaster#4313
         Member Posts: 373 Arc User
    aoav160 wrote: »
    5572573387.png
    damn you got a nice connection.... I can only get 6Mbps down 1 Mbps up where I live
    Star Treking, across the universe. Only going forward because we can't find reverse...
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