CSTORE BOFF 0718 Star Fleet (dev/gm help)

winteranesti

I am hoping a dev can help with this one. I was claiming the 0718 Bridge Officer from the temporal pack I purchased. As I was claiming him, server disconnected me and he wasn't normal since. His name cut off and I could not train him in any abilities or specialties like intel, command, ect. using the train specialization qualification manuals. So I decided to get rid of him in hope I can claim him again through the store since this has happened with broken ships as well. Apparently I cannot reclaim him and I am coming here for help in hopes it can be restored to my account in 100% working function. Please if anyone can help me, I would be greatful. Thank you.

bhakti76

I'm actually in the same position except i'm stupid i guess ; i claimed 0718, unpacked him just to see and dismissed him for later purpose and save a boff room, i did not pay attention to the warning message if any and... can't claim it again.
I actually buyed the starter pack for him so... Why does it not reclaimable ? Any sort of recover possible ?
Note : he is not sendable from another character (bound to character)
Other question : if i buy the "big" pack, can i claim it again ?

horridperson

I claimed the pack, found my torn uniform but have yet to see this boff. I went to the officer at ESD figuring I'd claim it there or via the cstore personnel but still haven't found it. There is nothing in my inventory to indicate I have a package. All of my active boff slots were full when I purchased the pack but shouldn't it be in my officer pool in stations if it got sent to me on purchase?


edit:

Is the drop supposed to be initiated by picking up a ship? The promo in the C-store instructs you to go to the shipyard. I already have an account unlock on the 23c classic bundle and picked up the TOS Enterprise before I purchased the temporal bundle. My AoY captain still hasn't reached a level that will allow me to pick up the T6 Paladin that is the other ship in the package. Will I get my android when I requisition the other ship?

texarion

The Android is found by going into the "items" section of the C-store. Which is fitting I guess as being an Android he is an item and not a person ?

horridperson

@texarion
Thanks! I never would have thought to look there. The Doctor would be aghast but I was happy to find "it" there .

winteranesti

I just wanted to post an update. I sent in a ticket on this issue and my boff was restored. Thank you for such a speedy and amazing job restoring a broken missing boff!

jonathanlonehawk

I jut saw this forum and hope the my 0718 can be restored as well, I deleted him to do some BOff juggling and then discovered that he was not reclaimable. [4:44] [System] [TicketCreated] Successfully submitted ticket ID #4,075,936.