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Forums > Home› Star Trek Online General Discussion

Server gone wobbly again?

captainoblivouscaptainoblivous Member Posts: 2,284 Arc User
edited June 2016 in Star Trek Online General Discussion
Chat seems to have gone down, with a lot of rubber banding in game. Is it just me?


EDIT
Never mind, it came back up and is seemingly back to normal

EDIT2

guess I spoke too soon. Here's my (rather odd) tracert

Microsoft Windows [Version 10.0.10586]
(c) 2015 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>tracert patchserver.crypticstudios.com

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.1
2 <1 ms 1 ms <1 ms 192.168.1.1
3 18 ms 18 ms 17 ms host-2-100-112-1.as13285.net [2.100.112.1]
4 18 ms 20 ms 25 ms host-78-151-230-145.as13285.net [78.151.230.145]
5 23 ms 23 ms 25 ms host-78-151-230-154.as13285.net [78.151.230.154]
6 24 ms 24 ms 23 ms host-78-144-0-71.as13285.net [78.144.0.71]
7 24 ms 28 ms 30 ms host-78-144-11-30.as13285.net [78.144.11.30]
8 24 ms 25 ms 25 ms xe-10-1-0.lon21.ip4.tinet.net [213.200.78.233]
9 25 ms 25 ms 23 ms xe-11-1-1.lon11.ip4.gtt.net [141.136.107.29]
10 25 ms 24 ms 23 ms be3008.ccr21.lon01.atlas.cogentco.com [130.117.15.21]
11 24 ms 24 ms 24 ms be2871.ccr42.lon13.atlas.cogentco.com [154.54.58.185]
12 94 ms 93 ms 93 ms be2983.ccr22.bos01.atlas.cogentco.com [154.54.1.178]
13 93 ms 93 ms 93 ms te0-0-0-0.rcr11.b002133-1.bos01.atlas.cogentco.com [154.54.46.130]
14 97 ms 112 ms 93 ms 38.111.40.114
15 93 ms 92 ms 93 ms 198.49.243.253
16 * * * Request timed out.
17 94 ms 92 ms 93 ms xboxpatchserver.crypticstudios.com [208.95.185.41]

Trace complete.

C:\WINDOWS\system32>tracert patchserver.crypticstudios.com
I need a beer.

Post edited by captainoblivous on

Comments

  • rattler2rattler2 Member, Star Trek Online Moderator Posts: 58,671 Community Moderator
    Cogent strikes again?
    db80k0m-89201ed8-eadb-45d3-830f-bb2f0d4c0fe7.png?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJzdWIiOiJ1cm46YXBwOjdlMGQxODg5ODIyNjQzNzNhNWYwZDQxNWVhMGQyNmUwIiwiaXNzIjoidXJuOmFwcDo3ZTBkMTg4OTgyMjY0MzczYTVmMGQ0MTVlYTBkMjZlMCIsIm9iaiI6W1t7InBhdGgiOiJcL2ZcL2ExOGQ4ZWM2LTUyZjQtNDdiMS05YTI1LTVlYmZkYmJkOGM3N1wvZGI4MGswbS04OTIwMWVkOC1lYWRiLTQ1ZDMtODMwZi1iYjJmMGQ0YzBmZTcucG5nIn1dXSwiYXVkIjpbInVybjpzZXJ2aWNlOmZpbGUuZG93bmxvYWQiXX0.8G-Pg35Qi8qxiKLjAofaKRH6fmNH3qAAEI628gW0eXc
    Yang Xiao Long wrote:
    I can't take it anymore! Could everyone just chill out for two seconds before something CRAZY happens again?!
    The nut who actually ground out many packs. The resident forum voice of reason (I HAZ FORUM REP! YAY!)
    normal text = me speaking as fellow formite
    colored text = mod mode
  • sennahcheribsennahcherib Member Posts: 2,823 Arc User
    edited June 2016
    last night (gmt+1 timezone), I had at least 3 disconnections from server in less than 45 mins, and the maps loading was very slow.

    same thing for a guy from my fleet. he was not able to stay connected more than a few minutes, finally he left the game. (US east zone timezone)
  • captainoblivouscaptainoblivous Member Posts: 2,284 Arc User
    edited June 2016
    rattler2 wrote: »
    Cogent strikes again?

    It doesn't seem that way, not according to my previous tracert.

    Thought I'd do another one. It isn't quite so weird, but has a timeout at the same hop.
    Microsoft Windows [Version 10.0.10586]
    (c) 2015 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 10.0.0.1
    2 <1 ms <1 ms <1 ms 192.168.1.1
    3 17 ms 17 ms 17 ms host-2-100-112-1.as13285.net [2.100.112.1]
    4 19 ms 18 ms 18 ms host-78-151-230-145.as13285.net [78.151.230.145]
    5 23 ms 24 ms 28 ms host-78-151-230-154.as13285.net [78.151.230.154]
    6 25 ms 23 ms 23 ms host-78-144-0-71.as13285.net [78.144.0.71]
    7 23 ms 23 ms 24 ms host-78-144-11-30.as13285.net [78.144.11.30]
    8 25 ms 23 ms 24 ms xe-10-1-0.lon21.ip4.tinet.net [213.200.78.233]
    9 23 ms 24 ms 23 ms xe-7-0-1.lon11.ip4.gtt.net [89.149.180.97]
    10 24 ms 24 ms 24 ms be3008.ccr21.lon01.atlas.cogentco.com [130.117.15.21]
    11 24 ms 24 ms 24 ms be2871.ccr42.lon13.atlas.cogentco.com [154.54.58.185]
    12 94 ms 93 ms 96 ms be2983.ccr22.bos01.atlas.cogentco.com [154.54.1.178]
    13 94 ms 93 ms 93 ms te0-0-0-0.rcr11.b002133-1.bos01.atlas.cogentco.com [154.54.46.130]
    14 93 ms 92 ms 93 ms 38.111.40.114
    15 91 ms 90 ms 90 ms 198.49.243.253
    16 * * * Request timed out.
    17 92 ms 90 ms 90 ms patchserver2.crypticstudios.com [208.95.185.41]

    Trace complete.

    C:\WINDOWS\system32>
    I need a beer.

  • rattler2rattler2 Member, Star Trek Online Moderator Posts: 58,671 Community Moderator
    Why is the xbox patch server showing up in that too?
    db80k0m-89201ed8-eadb-45d3-830f-bb2f0d4c0fe7.png?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJzdWIiOiJ1cm46YXBwOjdlMGQxODg5ODIyNjQzNzNhNWYwZDQxNWVhMGQyNmUwIiwiaXNzIjoidXJuOmFwcDo3ZTBkMTg4OTgyMjY0MzczYTVmMGQ0MTVlYTBkMjZlMCIsIm9iaiI6W1t7InBhdGgiOiJcL2ZcL2ExOGQ4ZWM2LTUyZjQtNDdiMS05YTI1LTVlYmZkYmJkOGM3N1wvZGI4MGswbS04OTIwMWVkOC1lYWRiLTQ1ZDMtODMwZi1iYjJmMGQ0YzBmZTcucG5nIn1dXSwiYXVkIjpbInVybjpzZXJ2aWNlOmZpbGUuZG93bmxvYWQiXX0.8G-Pg35Qi8qxiKLjAofaKRH6fmNH3qAAEI628gW0eXc
    Yang Xiao Long wrote:
    I can't take it anymore! Could everyone just chill out for two seconds before something CRAZY happens again?!
    The nut who actually ground out many packs. The resident forum voice of reason (I HAZ FORUM REP! YAY!)
    normal text = me speaking as fellow formite
    colored text = mod mode
  • captainoblivouscaptainoblivous Member Posts: 2,284 Arc User
    edited June 2016
    rattler2 wrote: »
    Why is the xbox patch server showing up in that too?

    I haven't got a clue. I tweeted Bort about this, but no reply yet.
    My reaction on reading that first tracert was pretty priceless lol
    I need a beer.

  • rattler2rattler2 Member, Star Trek Online Moderator Posts: 58,671 Community Moderator
    Maybe Bort is checking it out.
    db80k0m-89201ed8-eadb-45d3-830f-bb2f0d4c0fe7.png?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJzdWIiOiJ1cm46YXBwOjdlMGQxODg5ODIyNjQzNzNhNWYwZDQxNWVhMGQyNmUwIiwiaXNzIjoidXJuOmFwcDo3ZTBkMTg4OTgyMjY0MzczYTVmMGQ0MTVlYTBkMjZlMCIsIm9iaiI6W1t7InBhdGgiOiJcL2ZcL2ExOGQ4ZWM2LTUyZjQtNDdiMS05YTI1LTVlYmZkYmJkOGM3N1wvZGI4MGswbS04OTIwMWVkOC1lYWRiLTQ1ZDMtODMwZi1iYjJmMGQ0YzBmZTcucG5nIn1dXSwiYXVkIjpbInVybjpzZXJ2aWNlOmZpbGUuZG93bmxvYWQiXX0.8G-Pg35Qi8qxiKLjAofaKRH6fmNH3qAAEI628gW0eXc
    Yang Xiao Long wrote:
    I can't take it anymore! Could everyone just chill out for two seconds before something CRAZY happens again?!
    The nut who actually ground out many packs. The resident forum voice of reason (I HAZ FORUM REP! YAY!)
    normal text = me speaking as fellow formite
    colored text = mod mode
  • captainoblivouscaptainoblivous Member Posts: 2,284 Arc User
    rattler2 wrote: »
    Maybe Bort is checking it out.

    Could well be.
    I need a beer.

  • ryurangerryuranger Member Posts: 533 Arc User
    Iam having the same problem too its world wide I bet some other severs even on the phones are having problems so I do not thing Star Trek online is the only one
    May the Shwartz Be With You
    CWpA7_1VAAA7vBh.jpg
  • captainpetey001captainpetey001 Member Posts: 68 Arc User
    No, you're not the only one. I've been trying to log in after the 1Gb patch installed and haven't had any luck. I make it to the "Cryptic" window and that's it. Oh, and I'm in San Diego, CA.
  • rllaillieurllaillieu Member Posts: 351 Arc User
    edited June 2016
    I'm now concerned for how my login attempt is going to go...

    EDIT: All is well. But I jumped in on Tribble, so my luck was likely better.
  • captainpetey001captainpetey001 Member Posts: 68 Arc User
    I just pinged crypticstudios.com and got no connection at all. Way to go, Cryptic.
  • rattler2rattler2 Member, Star Trek Online Moderator Posts: 58,671 Community Moderator
    I'm on Holodeck right now with no problems...
    db80k0m-89201ed8-eadb-45d3-830f-bb2f0d4c0fe7.png?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJzdWIiOiJ1cm46YXBwOjdlMGQxODg5ODIyNjQzNzNhNWYwZDQxNWVhMGQyNmUwIiwiaXNzIjoidXJuOmFwcDo3ZTBkMTg4OTgyMjY0MzczYTVmMGQ0MTVlYTBkMjZlMCIsIm9iaiI6W1t7InBhdGgiOiJcL2ZcL2ExOGQ4ZWM2LTUyZjQtNDdiMS05YTI1LTVlYmZkYmJkOGM3N1wvZGI4MGswbS04OTIwMWVkOC1lYWRiLTQ1ZDMtODMwZi1iYjJmMGQ0YzBmZTcucG5nIn1dXSwiYXVkIjpbInVybjpzZXJ2aWNlOmZpbGUuZG93bmxvYWQiXX0.8G-Pg35Qi8qxiKLjAofaKRH6fmNH3qAAEI628gW0eXc
    Yang Xiao Long wrote:
    I can't take it anymore! Could everyone just chill out for two seconds before something CRAZY happens again?!
    The nut who actually ground out many packs. The resident forum voice of reason (I HAZ FORUM REP! YAY!)
    normal text = me speaking as fellow formite
    colored text = mod mode
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  • captainoblivouscaptainoblivous Member Posts: 2,284 Arc User
    rattler2 wrote: »
    I'm on Holodeck right now with no problems...

    I figured it might be a transient issue. It seems better now.
    I need a beer.

  • goodscotchgoodscotch Member Posts: 1,680 Arc User
    Don't know about any of the current up or down status, but I have noticed that loading screens has gotten very bad. More often than not I get a Server Not Responding in red with a timer for how long it hasn't responded. Loading has gotten to the point where it's painful. I wince every time I click to go to a different area.
    klingon-bridge.jpg




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  • knuhteb5knuhteb5 Member Posts: 1,831 Arc User
    edited June 2016
    I can't even get the launcher to get to past the "connecting" phase. It's just frozen there.

    Edit: Peace out. Leaving for now and coming back when Cryptic takes the moth balls out of the hamster wheels. :P
    aGHGQIKr41KNi.gif
  • jbmonroejbmonroe Member Posts: 809 Arc User
    This happens to me sometime between 3:00PM and 3:30PM Eastern US time every Sunday. The STO and NW servers become inaccessible, and not at the same time; it's usually STO first, followed by NW. My surmise is that there's a router or switch undergoing a reboot, and it only services parts of the 'net that are using the same providers as I am. (I've already queried the providers in the network chain up to CogentCo, and it almost looks like it's past the first line of CogentCo hardware. Cryptic/PWE looked into it over a year ago but never sent back any conclusions as to what it might be.) Other players don't see the outage, so it isn't the entire server farm (if there's a server farm) and it isn't the server (if there's no server farm). The downtime per connection (STO/NW) seems to be 20-30 minutes. Champions Online also has the outage, but I haven't determined its order compared to the other two games. For all I know this is a scheduled reboot script that everyone has forgotten still runs in order to reset the network hardware on a weekly basis.
    boldly-watched.png
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  • tritan2409tritan2409 Member Posts: 101 Arc User
    Also getting +30 secs SNR's on most map changes, happening a while now, never used to, something has changed.

    Funny they say its not an issue and gameplay is not affected, 30secs SNR every time u change map adds up over a game session, certainly affects my gameplay. /shrug
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