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Forums > Home› Support› PC Gameplay Bug Reports

Account bank energy credits limit

badvaiobadvaio Member Posts: 159 Arc User
in PC Gameplay Bug Reports
I have a maximum of 500 million, not the 1 billion I paid for and I am supposed to have.

Comments

  • bobsled624bobsled624 Member Posts: 267 Bug Hunter
    Hey @badvaio

    Sorry to hear you're having issues mate. I would highly recommend opening a ticket with PWE customer support for an issue like this, as it's probably something that's affecting you're account and the recognition between your account privileges and the game client.

    If you head to https://support.arcgames.com/app/support_center and submit a ticket, I'm sure the team will be able to assist you further.

    Captain Mark Shranz | bIng 'aj Ro'Tal | erei'Riov Koval tr'Liun


    "Your fun is not wrong" -Jeremy Randal@borticuscryptic

    Proud Member of the Operational Support (Bug Hunter) Team
  • lucho80lucho80 Member Posts: 6,600 Bug Hunter
    Dear OP:

    Your toon has a 1 bil limit. Your account bank has a 500mil limit. NOT A BUG!
  • badvaiobadvaio Member Posts: 159 Arc User
    lucho80 wrote: »
    Dear OP:

    Your toon has a 1 bil limit. Your account bank has a 500mil limit. NOT A BUG!

    I see, not a bug, just very silly.....
    bobsled624 wrote: »
    Hey @badvaio

    Sorry to hear you're having issues mate. I would highly recommend opening a ticket with PWE customer support for an issue like this, as it's probably something that's affecting you're account and the recognition between your account privileges and the game client.

    If you head to https://support.arcgames.com/app/support_center and submit a ticket, I'm sure the team will be able to assist you further.

    Looks like Lucho had the solution for me. Thanks anyway.
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