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Forums > Home› Support› C-Store, ZEN, and Promotions

Not getting the advertised zen amount

gabeoz1gabeoz1 Member Posts: 161 Arc User
edited December 2015 in C-Store, ZEN, and Promotions
So purchasing Zen through Steam FINALLY works, but there is an issue...

I didn't get as much as Trendy said we will. I bought $50 worth of zen and instead of 6050 Zen I got 5750 Zen

Quoting the blog

ORIGINAL: $100.00 = 10000 + 600 = 10600 ZEN

SALE: $100.00 = 10000 + 1500 +600 + = 12100 ZEN


ORIGINAL: $50.00 = 5000 + 300** = 5300 ZEN

SALE: $50.00 = 5000 + 750 + 300** = 6050 ZEN


ORIGINAL: $30.00 = 3000 ZEN

SALE: $30.00 = 3000 + 450 = 3450 ZEN


ORIGINAL: $20.00 = 2000 ZEN

SALE: $20.00 = 2000 + 300 = 2300 ZEN


ORIGINAL: $10.00 = 1000 ZEN

SALE: $10.00 = 1000 + 150 = 1150 ZEN
Post edited by gabeoz1 on

Comments

  • gabeoz1gabeoz1 Member Posts: 161 Arc User
    So I contacted support and they said that the extra 300zen is an arc bonus only. This should have been clarified in the blog post to begin with.
  • marcel314marcel314 Member Posts: 181 Arc User
    edited December 2015
    Yup, blog is either wrong or 300 zen is missing.

    Also everything will be bound if i buy something....i hope that effect wears off before sale is over :/

    Edit:
    Saw your second post, i used steam...
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