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Scheduled Maintenance [November 12th, 2015]

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  • captainkenny1captainkenny1 Member Posts: 326 Arc User
    seriously....
  • themetalstickmanthemetalstickman Member Posts: 1,010 Arc User
    Please, stop hiding behind excuses. We may expect that we are dealing with professionals (devs) or they supposed to be professionals. A guy that screws it up in any large production, gets the blame. If he does it several times, he is being fired. A surgyn has only one shot to do it correct, and his proffession is far more complicated then IT. Yet, it's always this IT sector, especially the gaming branch of it, that is hiding their own TRIBBLE ups behind excuses like: "Stuff happens, Bugs are a part of software, It's common to software, No user-system is the same, blah blah blah, nag nag nag ...". Grow a pair, get a spine and pick up your responsibility and get some pride out of your work.

    Have you considered that they are telling the truth? Have you ever done what they do? Computer code is a very sensitive system.​​
    Og12TbC.jpg

    Your father was captain of a starship for twelve minutes. He saved 800 lives, including your mother's, and yours.

    I dare you to do better.
  • helixsunbringerhelixsunbringer Member Posts: 249 Arc User
    edited November 2015
    What the... This is starting to get annoying.
  • ryugasiriusryugasirius Member Posts: 283 Arc User
    Ew. I rushed home to check the new stuff... aaand it's gone! :/
    ryuga81.png
  • mustrumridcully0mustrumridcully0 Member Posts: 12,963 Arc User
    edited November 2015
    rmy1081 wrote: »
    For one time i'd like to see a reasonable and plausible explanation of how a prepared, checked and quality tested patch on your internal server turns into an ant farm when you release it to the Holodeck almost every time there's a maintenance. Unless it's none of the above -.-

    For one I'd like to see a reasonable and plausible explanation of how people can think they know how something works but clearly doesn't. Have you ever worked on any large production of any kind? Stuff happens...

    We haven't had an extended maintenance in months...

    Please, stop hiding behind excuses. We may expect that we are dealing with professionals (devs) or they supposed to be professionals. A guy that screws it up in any large production, gets the blame. If he does it several times, he is being fired. A surgyn has only one shot to do it correct, and his proffession is far more complicated then IT. Yet, it's always this IT sector, especially the gaming branch of it, that is hiding their own TRIBBLE ups behind excuses like: "Stuff happens, Bugs are a part of software, It's common to software, No user-system is the same, blah blah blah, nag nag nag ...". Grow a pair, get a spine and pick up your responsibility and get some pride out of your work.
    Well, they are software professionals, and the life and work of software professionals is not the same of a cabinetmaker or a charwoman. In the work of software development, you don't get fired just because there is a problem during release, unless there are really extraordinary circumstances, like gross negligence or malice. You get asked to fix the problem ASAP, learn your lesson so this problem doesn't pop up ever again. And it usually doesn't. But there are so many other things to go wrong that you will never cover them all, and the skill required of you is to deal with it the moment it pops up swiftly, efficiently and effectively - as the problem allows.

    And let's not even talk about big real world non-software projects that get delayed for months or years...

    Mustrum "Berlin Airport" Ridcully
    Star Trek Online Advancement: You start with lowbie gear, you end with Lobi gear.
  • themetalstickmanthemetalstickman Member Posts: 1,010 Arc User
    demonr1 wrote: »
    i really wish u guys moved up the maint times by 6h or so, so u wouldnt affect the majority of the european players.

    but then it would affect all of a different timezone's players.​​
    Og12TbC.jpg

    Your father was captain of a starship for twelve minutes. He saved 800 lives, including your mother's, and yours.

    I dare you to do better.
  • chkargh#2024 chkargh Member Posts: 50 Arc User
    Wie dit leest is gek en kan nederlands of google:p

    lol :D
    Nou serious. Als eerst zeggen ze dat het tot half 6 en nu duurt dat tot half 11. Dan lig ik al lang in bed omdat ik morgen weer moet werken :s

    waar en ik moet morgen weer naar school en heb daar al zoizo geen zin in dus ik dacht kom laat ik star trek online spelen maar nee TRIBBLE er is maarweer een nieuwere versie en dan gaat er ook nog iets mis ook

    Naja. Dat had ik in de gaten.
    Qapla'!
  • cuchulainn74cuchulainn74 Member Posts: 831 Arc User
    Thanks for the update, @pwlaughingtrendy . Send the release team some coffee for us, to fuel the frantic scramble. Better a delay now than broken maps all week.
    Fleet Admiral CuChulainn - U.S.S. Aegis KT Intel Dreadnought Cruiser
    vGdvFsX.jpg


  • demonr1demonr1 Member Posts: 2 Arc User
    btw i tought u guys were going to keep us posted, u'll hit the 3h mark in a few min, and we're still in the dark
  • pwlaughingtrendypwlaughingtrendy Member Posts: 2,966 Arc User
    demonr1 wrote: »
    btw i tought u guys were going to keep us posted, u'll hit the 3h mark in a few min, and we're still in the dark

    http://forum.arcgames.com/startrekonline/discussion/comment/12778507/#Comment_12778507
  • saurializardsaurializard Member Posts: 4,404 Arc User
    edited November 2015
    demonr1 wrote: »
    btw i tought u guys were going to keep us posted, u'll hit the 3h mark in a few min, and we're still in the dark
    They just did, on the same page, 9 posts above.

    Trendy, can they blow up the concerned map to solve the problem or is this a planet in the "don't blow it up, ever" list?
    #TASforSTO
    Iconian_Trio_sign.jpg?raw=1
  • duddutcher#4834 duddutcher Member Posts: 68 Arc User
    Wie dit leest is gek en kan nederlands of google:p

    lol :D
    Nou serious. Als eerst zeggen ze dat het tot half 6 en nu duurt dat tot half 11. Dan lig ik al lang in bed omdat ik morgen weer moet werken :s

    waar en ik moet morgen weer naar school en heb daar al zoizo geen zin in dus ik dacht kom laat ik star trek online spelen maar nee TRIBBLE er is maarweer een nieuwere versie en dan gaat er ook nog iets mis ook

    Naja. Dat had ik in de gaten.

    ok in ieder geval als de server niet optijd is met opstarten wens ik je al fast veel geluk met je werk morgen
  • jackal1701apwjackal1701apw Member Posts: 669 Arc User
    19:30 UTC/GMT. ah well no more STO for me today - wife home shortly :/
    [SIGPIC][/SIGPIC]

    ...#LLAP...
  • teknesiateknesia Member Posts: 860 Arc User
    The team is extending our maintenance window to 11:30 as we test out a new fix for the map issue.

    Man... that blows
    edbf9204-c725-4dab-a35a-46626a4cb978.jpg
  • mustrumridcully0mustrumridcully0 Member Posts: 12,963 Arc User
    rmy1081 wrote: »

    For one I'd like to see a reasonable and plausible explanation of how people can think they know how something works but clearly doesn't. Have you ever worked on any large production of any kind? Stuff happens...

    I actually do work and build large production environments of various kinds and my server farm(s) and underlying infrastructure work well because if they failed so often i'd be out on my xyz and homeless, but it looks like I have a lot of time to play STO and other stuff, so I must be doing something right.
    Well, is their infrastructure actually having problems? I received the usual software patch, for example, and I got he notice that the game server is not running in my launcher. Seems to work just fine. How is Neverwinter and Champions doing right now?
    Star Trek Online Advancement: You start with lowbie gear, you end with Lobi gear.
  • dragunfyrdragunfyr Member Posts: 41 Arc User
    Time keeps on slipping, slipping, slipping into the future............
  • helpdeskmanhelpdeskman Member Posts: 12 Arc User
    @pwlaughingtrendy

    The players in GMT+2-> are losing one day to get the mirror event filled, are you going to extend it by one day to compensate for that?
  • tarran61tarran61 Member Posts: 827 Arc User
    So much for KDF mining at lunch time :-(
    Positive thoughts.
    NeAC.gif
  • vetteguy904vetteguy904 Member Posts: 3,903 Arc User
    Thanks for the update, @pwlaughingtrendy . Send the release team some coffee for us, to fuel the frantic scramble. Better a delay now than broken maps all week.
    coffee? send them some speed... or a cattleprod...
    sig.jpg
  • vengefuldjinnvengefuldjinn Member Posts: 1,521 Arc User
    rmy1081 wrote: »
    For one time i'd like to see a reasonable and plausible explanation of how a prepared, checked and quality tested patch on your internal server turns into an ant farm when you release it to the Holodeck almost every time there's a maintenance. Unless it's none of the above -.-

    For one I'd like to see a reasonable and plausible explanation of how people can think they know how something works but clearly doesn't. Have you ever worked on any large production of any kind? Stuff happens...

    We haven't had an extended maintenance in months...

    Please, stop hiding behind excuses. We may expect that we are dealing with professionals (devs) or they supposed to be professionals. A guy that screws it up in any large production, gets the blame. If he does it several times, he is being fired. A surgyn has only one shot to do it correct, and his proffession is far more complicated then IT. Yet, it's always this IT sector, especially the gaming branch of it, that is hiding their own TRIBBLE ups behind excuses like: "Stuff happens, Bugs are a part of software, It's common to software, No user-system is the same, blah blah blah, nag nag nag ...". Grow a pair, get a spine and pick up your responsibility and get some pride out of your work.

    Hi,
    When a word is underlined, it generally indicates that a word is spelled incorrectly. (surgyn,proffession)

    I don't wanna be the spelling police or anything, but usually you're not on the highest ground here when you criticize another's performance given your's is especially lacking.
    tumblr_o2aau3b7nh1rkvl19o1_400.gif








  • dolour79dolour79 Member Posts: 30 Arc User
    You extend the downtime till 20:30 CET? Seriously?
    Is it asking for too much, for you to utilize more than one braincell, when setting times for maintainance?
    Whoever is responsible for the timing is really synonymous for "terrible". Epic fail.
  • duddutcher#4834 duddutcher Member Posts: 68 Arc User
    teknesia wrote: »
    The team is extending our maintenance window to 11:30 as we test out a new fix for the map issue.

    AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA!!!!! realy my day of freedom is olmoost gone and i dont like this boel pizza AND I WANNE PLAY srry for the caps but I JUST WANNE PLAY >:):/
  • cuchulainn74cuchulainn74 Member Posts: 831 Arc User
    Thanks for the update, @pwlaughingtrendy . Send the release team some coffee for us, to fuel the frantic scramble. Better a delay now than broken maps all week.
    coffee? send them some speed... or a cattleprod...
    LOL! Yeah, that's definitely an option, but what kind of bug fix do you get when the dev's on speed? Or worse yet jerking around madly?
    Fleet Admiral CuChulainn - U.S.S. Aegis KT Intel Dreadnought Cruiser
    vGdvFsX.jpg


  • leemwatsonleemwatson Member Posts: 5,430 Arc User
    demonr1 wrote: »
    i really wish u guys moved up the maint times by 6h or so, so u wouldnt affect the majority of the european players.

    It has been said time and time again. The time chosen for maintenance is the quietest time for the game in terms of population. No matter what time they chose, someone is going to be unhappy, hence they chose this time!
    "You don't want to patrol!? You don't want to escort!? You don't want to defend the Federation's Starbases!? Then why are you flying my Starships!? If you were a Klingon you'd be killed on the spot, but lucky for you.....you WERE in Starfleet. Let's see how New Zealand Penal Colony suits you." Adm A. Necheyev.
  • royalsovereignroyalsovereign Member Posts: 1,344 Arc User
    @pwlaughingtrendy

    The players in GMT+2-> are losing one day to get the mirror event filled, are you going to extend it by one day to compensate for that?
    No, they are losing three hours of a 24 hour day.

    Maintenance comes every week, 52 weeks a year. Why is there always someone who is surprised by this?
    "You Iconians just hung a vacancy sign on your asses and my foot's looking for a room!"
    --Red Annorax
  • bigrocksbigrocks Member Posts: 6 Arc User
    RAWWWWWRRR! Gimme back my game you desk jockey trolls! I'm joking, dont destroy me. :)
  • daviesdaviesdaviesdavies Member Posts: 277 Arc User
    The team is extending our maintenance window to 11:30 as we test out a new fix for the map issue.

    Khannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn




    Mzd8i1c.gif
  • dariusturaldariustural Member Posts: 94 Arc User
    edited November 2015
    The team is extending our maintenance window to 11:30 as we test out a new fix for the map issue.

    Thanks for the update.
  • sheldonlcoopersheldonlcooper Member Posts: 4,042 Arc User
    come on chaps give them some slack this week. They've been doing well lately.
    Captain Jean-Luc Picard: "We think we've come so far. Torture of heretics, burning of witches, it's all ancient history. Then - before you can blink an eye - suddenly it threatens to start all over again."

    "With the first link, the chain is forged. The first speech censured, the first thought forbidden, the first freedom denied, chains us all irrevocably."

  • helpdeskmanhelpdeskman Member Posts: 12 Arc User
    @pwlaughingtrendy

    The players in GMT+2-> are losing one day to get the mirror event filled, are you going to extend it by one day to compensate for that?
    No, they are losing three hours of a 24 hour day.

    Maintenance comes every week, 52 weeks a year. Why is there always someone who is surprised by this?

    I am losing effectively one day, as I study during the day so I can get on STO in early evening, and I have about 4-5 hours at most to play, so when the extended maintenance finishes I've pretty much run out of the time.

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