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Explain this cryptic - launcher phishing warnings
lazarus51166
Member Posts: 646 Arc User
For the past three days i've had my antivirus telling me its blocking something that STO is doing every single time I run the launcher. It seems to be quite sure there is some phishing going on via the client. Keep in mind there are no viruses or anything else on this computer, its a fresh install of windows with literally nothing beyond windows, STO and an antivirus installed.
see for yourself:
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Basically this.
My Kaspersky has been accusing Steam updates of being a Trojan for a while now. Anti virus programs typically trip up like this every so often, and detect legit programs for weird reasons. If you are really worried about it though, just send in a support ticket, or try to contact Kaspersky about it.
http://www.reuters.com/article/2015/08/14/us-kaspersky-rivals-idUSKCN0QJ1CR20150814
Amusing that it's Kaspersky that is reporting the false positive - didn't I just read an article about how Kaspersky tried to trick rival company anti-virous software to report false positives and thus damage their reputation?
You'd get much further in common sense, especially since what Mustrum is a confirmed case.
The prompt gives you the instructions you need right there on the screen. Click the link, allow the application, and you're done.
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Read the sticky next time.
http://forum.arcgames.com/startrekonline/discussion/1159287/frequently-created-threads-f-c-t#latest
It's not ARC that's triggering this--so it's not an FCT thing. I don't even have ARC on my system. I use Steam instead and Kaspersky pops up with this warning for me too.
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I don't think i have ever seen a positive review for Kaspersky.
But as others pointed out, it's a false positive. Arc is not spyware.
My character Tsin'xing
It's still the custom STO launcher.
Frankly, my experience of it is totally opposite.
AVG let me down.
Norton let me down (multiple times)
Symantec let me down multiple times.
Plenty of free ones have not been all that great either, with limited updates, slow scans, slow response to a threat, or just outright refusing to remove an issue.
Really, the whole pop up isnt even an issue, just click ok and continue. Thats not hard is it? No biggy?
You now reviews mean nothing right? Large companies pay for positive reviews and have lots of employees falsifying reviews, because bad publicity is worse than a bad product and good publicity is better that a good product.
try avira... updates are daily, sometimes 2 or 3 a day if theres been a recent surge in some new virus or such. Scan is quick and thorough, allows you you delete, ignore, or quarantine files that it flags. Even an 'always ignore' for files you KNOW are false positives.
norton and symantec are almost viruses in their own right anymore... not sure how they're still suckering people into paying for them. AVG has let down many.
for other things there's also malwarebytes and spybot search and destroy. (though ofc dont run multiple software of this type at once, but when being thorough on your system these 3 make a great trifecta)
McAffee on the other hand disappointed me right out of the starting gate back in the early 2000's.
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I used to service and repair PC's and the one I found to be the least effective was Avast by far. I can't tell you how many PC's I have had to clean because they had a fully updated Avast running and the system had 100+ malware/virus items.
AVG worked well for me too, but it got annoying because it keeps popping up asking me if I want to buy stuff, that was the only reason I moved away from it.
Even as good as 360 is for me though, it still detects Homeworld Remastered as a virus every time Steam tries to update it. It happens with everything from time to time.
The big tests and reviews, repeatedly, attest that basically all anti-virus solutions have about the same detection scores (only insignificant differences), only Windows Defender (Win 8-10 built in solution) seems to really lack behind. Other than that there's not much difference other than personal taste. I used Norton, Kaspersky, GData, Avira, Avast and a number of others and aside from GData which did not let you ignore findings but demanded to either quarantine or delete them (even if you knew it was a false positive) no product ever "disappointed" me - in the end I kept coming back to free solutions because they are free. Because I also know what to do to keep the system safe in the first place. If you are repeatedly and over and over dependant on an AV solution "saving" you, you are doing something wrong
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That particular accusation was particularly hilarious to me when it surfaced because, you know, thank goodness you didn't have any other software from PWE on your system! Wouldn't the game itself be the more likely way to get malware onto your system or collect personal data and send it to Bad Guys everywhere?
+1 heuristics getting it wrong sometimes.
As for me--not that anyone asked--MSE and MalwareBytes gets the job done, along with not always running in an Admin-capable account.
False positive. It happens. Kaspersky has a web page to report those at http://newvirus.kaspersky.com/ (in fact I just sent in a report because I'm having the same issue).
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This, and Kaspersky especially is notorious for false positives.
Follow a few basic rules and you will never need antivirus..
If you pay for it, they saw you coming.
Because common sense totally defeats remote DNS spoofing and man-in-the-middle attacks. Because common sense averts CORS exploits.
Yeah...no.
No one said it should be your only defense... But 99.9999% of all viruses would probably have died in their infancy, if people had considered what that little dialouge said, before they blindly clicked "Accept".