@jbmonroe
Snipey is just making some examples for when something went terribly wrong and congratz you win the cryptic fanboy award this week as you made a nice long post stating how much ecperience you have and that what cryptic fails at is normal.
What you seem to not understand is the main essential point of snipeys post:
Its NOT about some small bugs here or there that may or may not be a minor inconvenience depending on your playstyle -- he talks about a series of game-breaking bugs that makes this game unplayable.
And if a game is not playable its bad for the company running the game I hope we can agree on that?
With all your experience you claim to have - what does usually happen to a coding company that doesnt get its own programs to work? Correct - it dies.
So yeah I and basically all my friends that play this game cant right now because of the lag. This lagging/rubberbanding is a big sign that says "go play something else".
Also I've never seen "lag/rubberbanding" listed under known issues.
My guys play some other games now - just loggin in to do some contrabanding and maybe start a research lab project.
So yeah whatever you may or may not legitably defend cause "its normal" the result "game is unplayable by (most of) its customers" stays as main problem and has neither been adressed as known issue nor has been communicated anything like "we're working on it" since this twitter message a good while back.
And if a game is not playable its bad for the company running the game I hope we can agree on that?
With all your experience you claim to have - what does usually happen to a coding company that doesnt get its own programs to work? Correct - it dies.
Only as i said, players of this game dont care about bugs or broken content or lack on quality control, they have demonstrated it through all these years. So your statement cant be applied in this case. Cryptic is just taking advantaje of all the money whales and rich kids that keesp throwing money to the game. But they will never use all the money they have to fix things, because as i said, they dont need to, players are "happy" with the current state of the game. If they werent, they wont be throwing money to cryptic/pwe. But they are, so.. again, dont expect things to change, ever. Of course we are reaching a point the lag and other things are making this game not fun anymore, and i am leaving myself in the next 2 months if the lag does not go away. I really endured all these years with so many bugs and broken content and silly quality releases, but the lag i cant. I can deal with bugs and other things to a point, but the lag is a no no. Since STO is the only game i have massive lag, i just switch to another decent mmorpg and thats it.
Good luck with that snipey. Do you have any idea how long the PvP community tried to adress some issues? Do you know how often cryptic reacted to that since release? Not once. They promised to do so, but here we are in 2015 and still nothing ever happened.
They are not even going to read your post. From their point of view, you're just a stupid piece of sh*t that is willing to pay for their product. They are laughing about you cuz you are still playing and paying although it is more than clear that they don't give a flying f*** about you.
Thank you for all the fantastic responses so far, ladies and gents.
If there is any confusion about my statement being that their T&C would be illegal in my country based on over 6 months of a defective product, please let me clarify by saying that since they don't have an infrastructure here there is nothing I can do about it. I was merely stating a fact to add to the reasons of why I wrote this post.
Thank you for writing this snipey. This pretty much sums up my feelings on STO for the past few years.
When it boils down to it, this is a mediocre product. A mold that Cryptic will never ever break. I've learned to deal with it, lowering my expectations, and I still have fun with STO here and there. But this game has just too many client and network issues that keep robbing me of any fun I have.
To summarise, they believe they are not breaching any consumer laws by saying if the Performance of the games isn’t good enough, they don’t really have to do anything to remedy it and aren’t liable to compensate for the faulty product to a player who has purchased a lifetime subscription or other financial transaction on an in-game product that was sold under false pretenses.
I am not familiar with the US consumer laws but I do know that despite them stating all that, what they are offering is illegal in Australia to those who have paid a lifetime subscription to the game. This has been in our consumer laws since 01/01/2011.
Snipey47a
A concerned STO Lifetime Subscriber.
A wild post appears!. It uses "Wall of text". It's super effective!!
Joking aside, many good points here OP.
Now, Cryptic has most likely broken some consumer laws here in Norway too, and guess what, nothing happens since Cryptic is a US based company, and thusly not liable to any other countries counsumer laws, except in the US.
If I try to contact my country's consumer dept, all they will say is that they can't do anything, since the company in question is not based here in Norway. The only thing they might do is to send a letter explaining the company in question that they have broken this or that consumer law, but that's all. They can only inform them of the fact, but they have no power outside of Norway.
I expect that to be the case in Australia as well...
Appreciate this post, Snipey and agree with it. What you've described sums up why I went from buying Zen with cash to buying it with Dil. Once they put enough of a stranglehold on that avenue, I most likely won't see things being worth myself sticking around.
Thank you for writing this snipey. This pretty much sums up my feelings on STO for the past few years.
When it boils down to it, this is a mediocre product. A mold that Cryptic will never ever break. I've learned to deal with it, lowering my expectations, and I still have fun with STO here and there. But this game has just too many client and network issues that keep robbing me of any fun I have.
Exactly my point. But in my case the only thing that is forcing me to definitely go away is the massive lag. Because maybe thousands of bugs are there and you just get used to it. But massive lag is a game-breaker and for me that 80% of my ships are escorts, you can imagine the pain im suffering every time i go go a tholian red alert, a isa instance, to the undine battlezone.. i mean, its ridiculous.
And for the op, cryptic will probably not even going to bother to read your letter. Maybe if 1000 more players do it.. maybe and only maybe they will consider to read in the first place the letter (but that doesnt mean they going to do anything lol).
OP, I'm curious to know if you could post your build here... You mention the science consoles, but I'd like to know what other items you have that are cumulating...
Thanks!
CM
"Equipped with his five senses, man explores the universe around him and calls the adventure science." - Edwin Hubble
OP, I'm curious to know if you could post your build here... You mention the science consoles, but I'd like to know what other items you have that are cumulating...
Thanks!
CM
He is mentioning the RESEARCH lab consoles, the ones that are bugged right now.
But the point of the op was that cryptic never ever bothers even to test anything before release. They never did. Something that any other company WILL do because it is essential to maintain a healthy quality based product. Knowing that almost anything they do is broken, the very first thing to do is to test that broken content first, so the guys who did that TRIBBLE up can do it right again before release. This is how it is done. But cryptic does not work that way. They cant either, because they need more people to deal with other things and since they are not willing to waste money .. it is a vicious cicle lol.
Besides the build of the op has nothing to do with the post lol.
Agile Scrum principles say the idea number of developers on a team is between 4 and 7. (QA counts as developers under Agile.) A great deal of back-end testing should be done by automation rather than humans; five seems about right for checking the UI. Nothing to see here--move along.
You seem to be talking about a situation where most of the testing is automated and the QA team is mostly responsible for testing the UI. I seriously doubt that's the case at Cryptic. I'm sure Cryptic has some automated testing, but I doubt it's comprehensive enough to replace their human testers. If they had a comprehensive automated testing suite, then we would see fewer bugs with items and gear. If their testers were focused on testing the UI, then we would see fewer UI bugs.
Point: Any code base older than six years should be rewritten from the bottom up.
Counterpoint: A complete re-write almost always costs more than the benefit to be gained. At the very least it's a tough sell to management. It gets even tougher if the company has stock holders. Cryptic probably doesn't have an R&D budget, and it's difficult (read: "nigh impossible") in a free-to-play environment to come up with the capital to do a rewrite.
Agreed, but I would emphasize that's mostly due to changing requirements.
Point: The more modifications are made to a code base, the faster it ages. Sometimes you only get three years before it's time to start over.
Counterpoint: None--that's the biz. It doesn't matter how well the original code was designed--subsequent demand for upgrades and amendments will cause the design to be bent. "Future-proof" is a marketing term with very little basis in physical reality. No matter how much one tried to decouple elements of the design from other elements, over time dependencies evolve. The more pressure there is on the delivery, the more likely it is to happen. Once it happens, it's tough to reverse.
Point: The older and more modified a code base is, the more bug fixes tend to cause other bugs. As Dr. Banzai once remarked to Dr. Zweibel: "No, no, no, don't tug on that. You never know what it might be attached to." It becomes a feedback loop. Sometimes it's just better to leave well enough alone.
Counterpoint: None--that's the biz.
I don't quite agree. I would say that bug fixes tend to unmask previously unknown problems in the code.
While I run into a few head-scratchers once in awhile, there's nothing in the game that I see on a daily basis that tells me the STO code base is any worse off than any other code base of its age.
Well, that's your experience. My experience as a programmer and the bugs I see go live indicate to me that Cryptic's software development cycle is broken. It's not necessarily the fault of the programmers or the testers. Management may simply be overriding the recommendations of their staff.
(And believe me, I've seen worse--lots worse. I've seen code from long-time professionals [again, outside of STO and Cryptic, whose code I have never seen] that made me question whether they'd ever had any proper education in programming at all.)
It has been my experience that many people hired as programmers have an undergraduate degree in something else. (This seems to have been especially common during the dot-com boom.) While there are many excellent self-taught programmers, I'm not talking about them. I'm talking about the people who found the money better in software, so they take a few programming classes and get piece of paper that says they have a master's degree in computer science. While some them turn out to be good programmers, others don't. So you wind up with people who ostensibly have a master's degree in computer science, but they keep breaking other programmers' code because they don't know De Morgan's Law.
That you found a defect on a beta server doesn't shock me. That's the point of beta servers. You can rant all you like about how it ought to have been caught on the build/alpha server, but even with automated testing there's no convergence on a bug-free outcome.
No one is complaining about bugs on the test server. I've reported bugs on the test server well ahead of the release date only to see the same bugs go live. I report them again on the live server only to see them go unfixed for months (if ever). Yes, some players only rant at Cryptic, but other players genuinely try to help them. It's just frustrating when our efforts seem for naught.
Sorry... Didn't know about the consoles. There are about 5 different kinds of consoles at the Research lab and still don't know which ones he was referring to...
It'll be years before I can purchase anything at the Lab anyway since it'll take that long for my fleet to level up to the point we can get provisions...
And I know what the point of the post was... It's no secret that Cryptic doesn't do testing on their test server... Never has... But as a mathematician, I was curious to know HOW the player was getting to the result, not just that it was happening...
So, thanks for laughing at me...
CM
"Equipped with his five senses, man explores the universe around him and calls the adventure science." - Edwin Hubble
You stated what might have an impact and in the next sentence you rammed it out of the way.
As long as (too many/enough) players log in to play the game, nothing will change. Because metrics are fine. People have to risk loosing this game entirely to improve it.
People laying back, telling cryptic whats wrong but tell them that they will -despite all the inconveniencies, the lags etc.- still play the game, thats just hypocrism. Its like "the poor africans. What? Spending money? No, I need that for myself. But they have my sympaties". Thats not how you change things.
In closing, I’m not writing this as a rally cry to members to boycott Cryptic and follow my example. I am simply expressing my opinion and will continue to do so on the STO forums as well as Reddit forums and other MMO forums, in the various communities I am in, on Social Media and as co-host on The SHOW. You guys make whatever decision you want but ask yourself this question first, “Does this company truly deserve my hard earned cash when they won’t even guarantee any level of acceptable service or don’t make me feel valued in any way, shape or form?” I can’t imagine anyone saying yes to that question although I know there will be those out there that say they don’t care and that’s fine and dandy. After reading this wall of text, you now know that I am someone who is saying they don’t deserve anymore of m y money and I care that I don’t feel like a valued customer despite my lifetime subscription purchase.
Thank you for your time and I welcome and constructive comments the playing community and Cryptic may have on anything that I have said.
Snipey47a
A concerned STO Lifetime Subscriber.
the rest of it is well known as it is, so thats hardly news as for this last bit quoted, basically you dont like the way they are doing things and so you wont spend any more money, thats your call but i dont see cryptic taking any notice of your rant no matter how well presented it is or how long that wall of death text is.
T6 Miranda Hero Ship FTW. Been around since Dec 2010 on STO and bought LTS in Apr 2013 for STO.
OP, I'm curious to know if you could post your build here... You mention the science consoles, but I'd like to know what other items you have that are cumulating...
Thanks!
CM
Hi,
I don't understand.. do you want to know what my list of issues I have compiled or you just want to see my build?
Many good points....in the end however the machine that is Cryptic/STO is a for profit entity as you stated. The only way anything will change is when the profit margin goes negative. That won't happen until such a time the game is untenable. In order for them to fix this correctly they would have to go back to the beginning and address the Direct X flaws and update all of their models that are causing the issue, put off anymore story updates until these issues are addressed and all this with the unknowns of DirectX 12 and Windows 10....all of which costs. Sadly it is frustrating to see a company like Blizzard or CCP games put forth a product that is superior to practically every other MMORPG. Further they recently released some of their developers - not a good sign that they are concerned about fixing the flaws. It is easier to patch this into oblivion and a slow death. What might work somewhat is direct communication. So if anyone is attending the Star Trek convention in Vegas or any other place the STO sets up a booth direct pointed yet polite communication of significant game issues may have some effect. This is true during any public forum that developers are participating. This unfortunately reminds me more of Taldren and Interplay and the eventual collapse of SFC.....
Thank you for all the fantastic responses so far, ladies and gents.
If there is any confusion about my statement being that their T&C would be illegal in my country based on over 6 months of a defective product, please let me clarify by saying that since they don't have an infrastructure here there is nothing I can do about it. I was merely stating a fact to add to the reasons of why I wrote this post.
The key legal distinction here is in the way defective is defined. Legally, Cryptic gets to define that. It's part of the Terms of Service actually. By that definition it is not considered defective.
snipey47a how about no log in day/s protest,maybe 3 days,but you need 80% of the players..can we do this??belive me i like what you wrote,but i really dont belive you will achive someting with this post..you need to kill some metrics..its all about metrics.
Lol, people forgets it is not loggin in what makes the game keep going, it is the money people give cryptic what makes the game keep going (or trying.. lol).
I don't believe cryptic really care. They want the game *playable enough* to keep the star trek fans around, but major bug fixes to the code will never come. I've been playing long enough to see how cryptic works. I've only once seen them delay content release because it was too buggy and the only time I've seen them fix a bug immediately is when it would somehow affect profit margins. They routinely release broken content to holodeck even when players on tribble report the flaws.
Thread ovar! Ding ding ding winner!
Sooooo many easily replicatable bugs have been reported but only a handful even acknowledged. And that one pic of "Borticus is Squashin Bugs!!!11" that was posted, what...on Twitter? It was all related ONLY to lag. Nothing else.
I don't believe cryptic really care. They want the game *playable enough* to keep the star trek fans around, but major bug fixes to the code will never come. I've been playing long enough to see how cryptic works. I've only once seen them delay content release because it was too buggy and the only time I've seen them fix a bug immediately is when it would somehow affect profit margins. They routinely release broken content to holodeck even when players on tribble report the flaws.
Thread ovar! Ding ding ding winner!
Sooooo many easily replicatable bugs have been reported but only a handful even acknowledged. And that one pic of "Borticus is Squashin Bugs!!!11" that was posted, what...on Twitter? It was all related ONLY to lag. Nothing else.
..and a handfull is even a lot already... be lucky if they actually fully fix one or two... what i dont get it is, why they dont get rid of the tribble server and use that space/or money to try to improve something?? nvm.. why we keep discussing this lol. There is no point.. sadly.
..and a handfull is even a lot already... be lucky if they actually fully fix one or two... what i dont get it is, why they dont get rid of the tribble server and use that space/or money to try to improve something?? nvm.. why we keep discussing this lol. There is no point.. sadly.
They could replace the Tribble server by STO Rebirth. That would make a lot of people happy. It's win/win for Cryptic: those who love bugs and lag can stay on Holodeck, those that liked STO before all the junk introduced in game that caused the bugs and lag can play Rebirth.
I dunno man. The game has now been around for over 5 years. At its current state, I think it's fair to say not to expect deep changes to come, especially major bug fixes as it doesn't directly effect revenue. I think at this point you just need to accept what it is or move on.
There have been over 2.5 million accounts made for the game(which is dismal to say the least), with an improper game engine to support some features(the engine was already aged when the game was first released), at times very questionable writing, with poor customer service support, improper implementation and support for factions(Kling & Rom) no regard for PVP, and many game breaking bugs such as the one you displayed.
Overall it's a game you just don't take seriously. Have as much fun as you can and deal with what you want to deal with. You can go ahead and spend money on the game if you want too, or not. Just remember, the game won't last forever and items you purchase are subject to change at anytime. It's a F2P game like every other.
Retired. I'm now in search for that perfect space anomaly.
..and a handfull is even a lot already... be lucky if they actually fully fix one or two... what i dont get it is, why they dont get rid of the tribble server and use that space/or money to try to improve something?? nvm.. why we keep discussing this lol. There is no point.. sadly.
They could replace the Tribble server by STO Rebirth. That would make a lot of people happy. It's win/win for Cryptic: those who love bugs and lag can stay on Holodeck, those that liked STO before all the junk introduced in game that caused the bugs and lag can play Rebirth.
More like lose/lose.... Since there are so few aspects of the original game people actually still use.
seriously... half as many story missions, no foundry, no doffs, no reps, no gear at all except plain boring gear, and that only went up to mk10 purple.
I can't visualize wanting to play that except as a novelty.
More like lose/lose.... Since there are so few aspects of the original game people actually still use.
seriously... half as many story missions, no foundry, no doffs, no reps, no gear at all except plain boring gear, and that only went up to mk10 purple.
I can't visualize wanting to play that except as a novelty.
Then you have a limited imagination, because I (and others I know) would return to STO and play Rebirth.
Why? 1 word, 6 letters: PLAYABLE PVP FTW
Endless grind, OP and unbalanced abilities, dilithum and EC sinks... I don't know why you think these are actually good additions to STO...
Comments
Snipey is just making some examples for when something went terribly wrong and congratz you win the cryptic fanboy award this week as you made a nice long post stating how much ecperience you have and that what cryptic fails at is normal.
What you seem to not understand is the main essential point of snipeys post:
Its NOT about some small bugs here or there that may or may not be a minor inconvenience depending on your playstyle -- he talks about a series of game-breaking bugs that makes this game unplayable.
And if a game is not playable its bad for the company running the game I hope we can agree on that?
With all your experience you claim to have - what does usually happen to a coding company that doesnt get its own programs to work? Correct - it dies.
So yeah I and basically all my friends that play this game cant right now because of the lag. This lagging/rubberbanding is a big sign that says "go play something else".
Also I've never seen "lag/rubberbanding" listed under known issues.
My guys play some other games now - just loggin in to do some contrabanding and maybe start a research lab project.
So yeah whatever you may or may not legitably defend cause "its normal" the result "game is unplayable by (most of) its customers" stays as main problem and has neither been adressed as known issue nor has been communicated anything like "we're working on it" since this twitter message a good while back.
Only as i said, players of this game dont care about bugs or broken content or lack on quality control, they have demonstrated it through all these years. So your statement cant be applied in this case. Cryptic is just taking advantaje of all the money whales and rich kids that keesp throwing money to the game. But they will never use all the money they have to fix things, because as i said, they dont need to, players are "happy" with the current state of the game. If they werent, they wont be throwing money to cryptic/pwe. But they are, so.. again, dont expect things to change, ever. Of course we are reaching a point the lag and other things are making this game not fun anymore, and i am leaving myself in the next 2 months if the lag does not go away. I really endured all these years with so many bugs and broken content and silly quality releases, but the lag i cant. I can deal with bugs and other things to a point, but the lag is a no no. Since STO is the only game i have massive lag, i just switch to another decent mmorpg and thats it.
They are not even going to read your post. From their point of view, you're just a stupid piece of sh*t that is willing to pay for their product. They are laughing about you cuz you are still playing and paying although it is more than clear that they don't give a flying f*** about you.
If there is any confusion about my statement being that their T&C would be illegal in my country based on over 6 months of a defective product, please let me clarify by saying that since they don't have an infrastructure here there is nothing I can do about it. I was merely stating a fact to add to the reasons of why I wrote this post.
When it boils down to it, this is a mediocre product. A mold that Cryptic will never ever break. I've learned to deal with it, lowering my expectations, and I still have fun with STO here and there. But this game has just too many client and network issues that keep robbing me of any fun I have.
A wild post appears!. It uses "Wall of text". It's super effective!!
Joking aside, many good points here OP.
Now, Cryptic has most likely broken some consumer laws here in Norway too, and guess what, nothing happens since Cryptic is a US based company, and thusly not liable to any other countries counsumer laws, except in the US.
If I try to contact my country's consumer dept, all they will say is that they can't do anything, since the company in question is not based here in Norway. The only thing they might do is to send a letter explaining the company in question that they have broken this or that consumer law, but that's all. They can only inform them of the fact, but they have no power outside of Norway.
I expect that to be the case in Australia as well...
**Edited for easier reading**
Exactly my point. But in my case the only thing that is forcing me to definitely go away is the massive lag. Because maybe thousands of bugs are there and you just get used to it. But massive lag is a game-breaker and for me that 80% of my ships are escorts, you can imagine the pain im suffering every time i go go a tholian red alert, a isa instance, to the undine battlezone.. i mean, its ridiculous.
And for the op, cryptic will probably not even going to bother to read your letter. Maybe if 1000 more players do it.. maybe and only maybe they will consider to read in the first place the letter (but that doesnt mean they going to do anything lol).
Thanks!
CM
He is mentioning the RESEARCH lab consoles, the ones that are bugged right now.
But the point of the op was that cryptic never ever bothers even to test anything before release. They never did. Something that any other company WILL do because it is essential to maintain a healthy quality based product. Knowing that almost anything they do is broken, the very first thing to do is to test that broken content first, so the guys who did that TRIBBLE up can do it right again before release. This is how it is done. But cryptic does not work that way. They cant either, because they need more people to deal with other things and since they are not willing to waste money .. it is a vicious cicle lol.
Besides the build of the op has nothing to do with the post lol.
You seem to be talking about a situation where most of the testing is automated and the QA team is mostly responsible for testing the UI. I seriously doubt that's the case at Cryptic. I'm sure Cryptic has some automated testing, but I doubt it's comprehensive enough to replace their human testers. If they had a comprehensive automated testing suite, then we would see fewer bugs with items and gear. If their testers were focused on testing the UI, then we would see fewer UI bugs.
Agreed, but I would emphasize that's mostly due to changing requirements.
Agreed.
I don't quite agree. I would say that bug fixes tend to unmask previously unknown problems in the code.
Well, that's your experience. My experience as a programmer and the bugs I see go live indicate to me that Cryptic's software development cycle is broken. It's not necessarily the fault of the programmers or the testers. Management may simply be overriding the recommendations of their staff.
It has been my experience that many people hired as programmers have an undergraduate degree in something else. (This seems to have been especially common during the dot-com boom.) While there are many excellent self-taught programmers, I'm not talking about them. I'm talking about the people who found the money better in software, so they take a few programming classes and get piece of paper that says they have a master's degree in computer science. While some them turn out to be good programmers, others don't. So you wind up with people who ostensibly have a master's degree in computer science, but they keep breaking other programmers' code because they don't know De Morgan's Law.
No one is complaining about bugs on the test server. I've reported bugs on the test server well ahead of the release date only to see the same bugs go live. I report them again on the live server only to see them go unfixed for months (if ever). Yes, some players only rant at Cryptic, but other players genuinely try to help them. It's just frustrating when our efforts seem for naught.
It'll be years before I can purchase anything at the Lab anyway since it'll take that long for my fleet to level up to the point we can get provisions...
And I know what the point of the post was... It's no secret that Cryptic doesn't do testing on their test server... Never has... But as a mathematician, I was curious to know HOW the player was getting to the result, not just that it was happening...
So, thanks for laughing at me...
CM
As long as (too many/enough) players log in to play the game, nothing will change. Because metrics are fine. People have to risk loosing this game entirely to improve it.
People laying back, telling cryptic whats wrong but tell them that they will -despite all the inconveniencies, the lags etc.- still play the game, thats just hypocrism. Its like "the poor africans. What? Spending money? No, I need that for myself. But they have my sympaties". Thats not how you change things.
the rest of it is well known as it is, so thats hardly news as for this last bit quoted, basically you dont like the way they are doing things and so you wont spend any more money, thats your call but i dont see cryptic taking any notice of your rant no matter how well presented it is or how long that wall of death text is.
Been around since Dec 2010 on STO and bought LTS in Apr 2013 for STO.
Hi,
I don't understand.. do you want to know what my list of issues I have compiled or you just want to see my build?
My character Tsin'xing
Lol, people forgets it is not loggin in what makes the game keep going, it is the money people give cryptic what makes the game keep going (or trying.. lol).
Thread ovar! Ding ding ding winner!
Sooooo many easily replicatable bugs have been reported but only a handful even acknowledged. And that one pic of "Borticus is Squashin Bugs!!!11" that was posted, what...on Twitter? It was all related ONLY to lag. Nothing else.
..and a handfull is even a lot already... be lucky if they actually fully fix one or two... what i dont get it is, why they dont get rid of the tribble server and use that space/or money to try to improve something?? nvm.. why we keep discussing this lol. There is no point.. sadly.
They could replace the Tribble server by STO Rebirth. That would make a lot of people happy. It's win/win for Cryptic: those who love bugs and lag can stay on Holodeck, those that liked STO before all the junk introduced in game that caused the bugs and lag can play Rebirth.
There have been over 2.5 million accounts made for the game(which is dismal to say the least), with an improper game engine to support some features(the engine was already aged when the game was first released), at times very questionable writing, with poor customer service support, improper implementation and support for factions(Kling & Rom) no regard for PVP, and many game breaking bugs such as the one you displayed.
Overall it's a game you just don't take seriously. Have as much fun as you can and deal with what you want to deal with. You can go ahead and spend money on the game if you want too, or not. Just remember, the game won't last forever and items you purchase are subject to change at anytime. It's a F2P game like every other.
Maybe they don't like win/win situations.
seriously... half as many story missions, no foundry, no doffs, no reps, no gear at all except plain boring gear, and that only went up to mk10 purple.
I can't visualize wanting to play that except as a novelty.
My character Tsin'xing
Then you have a limited imagination, because I (and others I know) would return to STO and play Rebirth.
Why? 1 word, 6 letters: PLAYABLE PVP FTW
Endless grind, OP and unbalanced abilities, dilithum and EC sinks... I don't know why you think these are actually good additions to STO...