greetings..
as a FA of the space wolves.. :P
I had to mute a member for reasons...!
now after 30 days I've unmuted him..
he cant chat in fleet/stf forums..
I don't know what too do. he done the crime and served his time..
I cant unmute him..
now I the bad guy..
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P.S. If that does not work, have the player restart STO before re-adding the chat channel. Sometimes that gives an added reset.