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Forums > Home› Support› C-Store, ZEN, and Promotions

Can anyone else transfer Zen today?

carlosbflycarlosbfly Member Posts: 682 Arc User
edited March 2015 in C-Store, ZEN, and Promotions
I've purchased 2,200 Zen today and cannot transfer it to STO. Everytime I go to transfer it, it says the Service is under maitencence. But it has been this way for hours. Is anyone else experiencing this today?
Post edited by carlosbfly on

Comments

  • deaftravis05deaftravis05 Member Posts: 4,885 Arc User
    edited March 2015
    wait til tomorrow.

    Sometimes it goes down for like 6 hours... don't worry. Just try again tomorrow.
  • carlosbflycarlosbfly Member Posts: 682 Arc User
    edited March 2015
    Cool. First time its ever happened but I'll give it a day and try to transfer tomorrow :)
  • deaftravis05deaftravis05 Member Posts: 4,885 Arc User
    edited March 2015
    it happened to me once, I just checked in a few days later and it was up again.
  • carlosbflycarlosbfly Member Posts: 682 Arc User
    edited March 2015
    Still no joy for me today but I think this may be the reason why -

    http://www.arcgames.com/en/games/neverwinter/news/detail/9082153-wallet-shutdown-announcement

    I'd purchased Zen and transferred a few days earlier (before the 17th) and it was all fine. So I think maybe I just need them to implement this new transfer system as the Wallet (where the Zen would normally be) dosent exist anymore.
  • deaftravis05deaftravis05 Member Posts: 4,885 Arc User
    edited March 2015
    carlosbfly wrote: »
    Still no joy for me today but I think this may be the reason why -

    http://www.arcgames.com/en/games/neverwinter/news/detail/9082153-wallet-shutdown-announcement

    I'd purchased Zen and transferred a few days earlier (before the 17th) and it was all fine. So I think maybe I just need them to implement this new transfer system as the Wallet (where the Zen would normally be) dosent exist anymore.

    that sucks, um...
  • carlosbflycarlosbfly Member Posts: 682 Arc User
    edited March 2015
    They do mention it'll be a little while after the 17th for the migration to take place for those who had Zen in their wallets. The Zen hasn't gone AWOL at least. If I go to the PWE site, I can see the 2,200 Zen so its on my account. Just cant transfer till this new transfer system is in place.

    I'm hoping I'm correct on all this lol
  • carlosbflycarlosbfly Member Posts: 682 Arc User
    edited March 2015
    Not sure how worried I should be on this. Still not getting an option to transfer the Zen to a game. And it definitely on the account. I see the Zen when I log into PWE.
  • crusader2007crusader2007 Member Posts: 1,883 Arc User
    edited March 2015
    carlosbfly wrote: »
    I've purchased 2,200 Zen today and cannot transfer it to STO. Everytime I go to transfer it, it says the Service is under maitencence. But it has been this way for hours. Is anyone else experiencing this today?

    I bought 5000 this morning...took about 3 mins but went through and did not use the transfer method....it went straight to holodeck and saw it on store with no thrills...:D
    DUwNP.gif

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