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Forums > Home› Support› PC Gameplay Bug Reports

Unable to Login

jst455jst455 Member Posts: 193 Arc User
edited March 2015 in PC Gameplay Bug Reports
game cannot connect to account server....

no issue i can see on my end.


anyone else have similar issue(s) ?
Actual Join Date: Feb 2009
Post edited by jst455 on
«134

Comments

  • rohthagarohthaga Member Posts: 18 Arc User
    edited March 2015
    Same stuck on account ticket failure
  • kazabokkazabok Member Posts: 230 Arc User
    edited March 2015
    Aye, unable to connect "Connection to the account server timed out".
  • onethousandsonsonethousandsons Member Posts: 83 Arc User
    edited March 2015
    Yep, same story here.
  • armageddon771armageddon771 Member Posts: 36 Arc User
    edited March 2015
    Unable to authenticate: Connection to the account server timed out
    haven't been able to log on for the last 5 mins or so:mad:
    The universe is driven by the complex interaction between three ingredients: matter, energy, and enlightened self-interest. G'Kar
  • jniebaumjniebaum Member Posts: 43 Arc User
    edited March 2015
    Yeah loks like the Hamster running the account server died. They need to buy younger hamsters.
  • jst455jst455 Member Posts: 193 Arc User
    edited March 2015
    thanks for quick response guys!

    so what is anyone doing to fix this issue?
    Actual Join Date: Feb 2009
  • js26568js26568 Member Posts: 0 Arc User
    edited March 2015
    I'm in the game right now.
    [SIGPIC][/SIGPIC]
    Free Tibet!
  • cabldawgcabldawg Member Posts: 18 Arc User
    edited March 2015
    I can't either getting message "Unable to authenticate: Connection to the account server timed out" I can log into arc and the web sights just not the game.
    [SIGPIC]http://raptr.com/badge/wolffin/fs_pc.png"]http://raptr.com/badge/wolffin/fs_pc.png[/SIGPIC]
  • crimsonlenacrimsonlena Member Posts: 58 Arc User
    edited March 2015
    Same problem here, i hope cryptic knows about this
  • lan451lan451 Member Posts: 3,386 Arc User
    edited March 2015
    I can't get in.

    Account Ticket Failure
    JWZrsUV.jpg
    Mine Trap Supporter
  • bobbydazlersbobbydazlers Member Posts: 4,534 Arc User
    edited March 2015
    is the server down?, I am just getting unable to authenticate?, but server status says its up?.

    When I think about everything we've been through together,

    maybe it's not the destination that matters, maybe it's the journey,

     and if that journey takes a little longer,

    so we can do something we all believe in,

     I can't think of any place I'd rather be or any people I'd rather be with.

  • avertyoureyessavertyoureyess Member Posts: 59 Arc User
    edited March 2015
    Down as well :(


    Unable to authenticate: Connection to the account server timed out
  • seaofsorrowsseaofsorrows Member Posts: 10,919 Arc User
    edited March 2015
    Same here, I can log in ok, but when it goes to retrieve my character list I get 'Account Ticket Failure.'


    Lame. :mad:
    Insert witty signature line here.
  • krilldarnkrilldarn Member Posts: 211 Arc User
    edited March 2015
    "Unable to authenticate: Connection to the account server timed out"

    would tweet to STO.....but got banned.
  • eltecheltech Member Posts: 146 Arc User
    edited March 2015
    Yup, just got disconnected, now can't connect to account server...
  • lordhavelocklordhavelock Member Posts: 2,248 Arc User
    edited March 2015
    I'm trying to log into the game and after signing in the game pauses on "Retrieving list of characters..." for about a minute, then I get an error "Account Ticket Failure". My Dad is getting the same error. Anyone else having this problem getting into the game right now?

    :(

    ETA: Ok, when I first started this post, there were no other threads about it, but now I see there are others, so it isn't just us. Mods, please close/combine this thread. Thanks.

    You can find/contact me in game as @PatricianVetinari. Playing STO since Feb 2010.
  • katelrickatelric Member Posts: 9 Arc User
    edited March 2015
    I tried to switch characters and got kicked. Now it won't let me back in. My fleet mates who are on the same character are still on. Sad...
  • UnknownUnknown
    edited March 2015
    This content has been removed.
  • usscapitalusscapital Member Posts: 985 Arc User
    edited March 2015
    dilithium exchange was disabled for me so I tried to change toons and it logged me out and I had to restart the game , now I am getting Unable to authenticate: Connection to the account server timed out . servers dieing lol
    NERF NERF NERF ONLINE

    DELTA PRICE RISING
  • metaphorgrandemetaphorgrande Member Posts: 110 Arc User
    edited March 2015
    Same for me. I was switching chars and it booted me. Now I get stuck at char load screen, then get the failure.
  • anterresthethirdanterresthethird Member Posts: 6 Arc User
    edited March 2015
    Indeed. It is a cause for concern.
  • xraiderv1xraiderv1 Member Posts: 488 Arc User
    edited March 2015
    seeing this as well.
    Murphy's laws:
    1- Murphy’s Law tells us that anything that can go wrong will go wrong.
    2- And anything that does go wrong will get progressively worse.
    3- And if you survive the first two laws it’s time to panic.
  • captainkroncaptainkron Member Posts: 123 Arc User
    edited March 2015
    I was in game, then tried to switch toons and got kicked. Know Launcher says "Unable to authenticate: Connection to the account sever timed out".
    CibJ7qu.jpg?1
  • bruno960bruno960 Member Posts: 38 Arc User
    edited March 2015
    Yes, I am having the same issue. I shall contact Mr. Trooper, my lord..
  • skorpikusskorpikus Member Posts: 0 Arc User
    edited March 2015
    The hamster that was powering the account server just now got the news of Mr. Nimoy's death and is refusing to work out of mourning.

    Don't log out! Stay and spend money!
  • lordhavelocklordhavelock Member Posts: 2,248 Arc User
    edited March 2015
    Yup, myself and my Dad are both unable to log in, too. "Account Ticket Failure."

    You can find/contact me in game as @PatricianVetinari. Playing STO since Feb 2010.
  • jst455jst455 Member Posts: 193 Arc User
    edited March 2015
    apparently the account server is TU
    Actual Join Date: Feb 2009
  • starsvoidstarsvoid Member Posts: 161 Arc User
    edited March 2015
    The launcher won't recognize my account. I use ARC. It gives the following error:
    Unable to authenticate: Connection to the account server timed out

    Attemping to log in from BC, Canada.
  • shadowkoshshadowkosh Member Posts: 1,688 Arc User
    edited March 2015
    I just got the same thing
    [SIGPIC]http://i723.photobucket.com/albums/ww231/USS-Fearnow/Signature02_zpse20388d9.png[/SIGPIC]
  • xraiderv1xraiderv1 Member Posts: 488 Arc User
    edited March 2015
    account ticket failure.
    Murphy's laws:
    1- Murphy’s Law tells us that anything that can go wrong will go wrong.
    2- And anything that does go wrong will get progressively worse.
    3- And if you survive the first two laws it’s time to panic.
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