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olliereportolliereport Member Posts: 721
I've never seen such a pretty deeply developed game with so many persisting basic problems, and I mean basic problems, core functions. UI, mail, server uptime, exchange/auction, itemization, etc. That's not even getting into balance & content.

No fingers pointing, none of us have the information to accurately point a finger in the proper direction. Myself included.

I won't hammer the devs. At the end of the day, most of them are just employees who inherited weird code. I could guess, my guess is that too much money is siphoned from the game. Or it could be management philosophy. Or culture clash, east vs west. Don't know.

But seriously, wow. There is definitely some kind of disconnect here.

You know, they aren't exactly creating new fans of Star Trek. There's no television series running, and there won't be either. The internet siphoned cash from the entertainment industry, it's just not there anymore. The last movie stunk and cash is being sunk into Star Wars, not trek.

Your customers are a devoted but limited commodity. Treat them decently and they will stay. Treat them decently and they will be happy to pay and stay.
Post edited by olliereport on
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    thlaylierahthlaylierah Member Posts: 2,985 Arc User
    edited November 2014
    It's called doing the bare minimum to get by.

    That way your profit is maximized.
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    thedoctorblueboxthedoctorbluebox Member Posts: 749 Arc User
    edited November 2014
    Quality Control, is the issue. Whomever is managing what gets pushed for release is opting to chose quantity over quality. They'd rather get stuff pushed out quicker, and rush content, before making sure it actually works right.
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    novagalorenovagalore Member Posts: 0 Arc User
    edited November 2014
    More whinge incoming.


    zzzzzz-zzzzz-zzzz
    YARDBIRD
    (Join Date: Aug 2008)
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    heckgoblinheckgoblin Member Posts: 685
    edited November 2014
    I have smelled the stink of death upon this universe since DR arrived. It came with two terrible insults: First, the devs calling us exploiters for using content they left in place. Second, the obscene upgrade system designed to drain all our resources and willpower. At each turn, it feels like the people running this game are telling us to f**k off.
    I AM WAR.
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    olliereportolliereport Member Posts: 721
    edited November 2014
    It's called doing the bare minimum to get by.

    That way your profit is maximized.

    basic UI functionality, exchange errors, mail errors. loss of real basic core stuff, that's not getting by. that's playing with fire.
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    ursusmorologusursusmorologus Member Posts: 5,328 Arc User
    edited November 2014
    All you gotta do is look at powertray bugs and know there is a complete absence of customer-centered prioritization. Whoever is running things there just does not care about customer experience at all.

    Get some new player and everytime he beams up he has to rearrange powertray, he doesnt know that its a bug or want to give benefit of the doubt, he's just looking for a game. After a few times its uninstall and on to the next thing.

    Its like that all the way up.
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    durenasdurenas Member Posts: 108 Arc User
    edited November 2014
    It's like the renovation that was built on top of cracking and sinking foundation. Eventually it's going to collapse.
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    daqheghdaqhegh Member Posts: 1,490 Arc User
    edited November 2014
    Quality Control, is the issue.

    I would say that and a serious disconnect from the Star Trek core audience. PWE only bought this game because they thought the Star Trek IP would instantly make them a ton of money. They also assumed said audience was dumb enough to buy absolutely anything called "Star Trek," and that they could get away with the grindfest moneygrab that they've turned this game into. As it stands now, it appears that this game is in its death throes. I'm not doing doomspeak here -- look at the content they claim to have added. Most of it isn't actually new but it's repackaged and called new. The content they claim to have added included removing fleet actions and giving up on FE's in favor of "repeatable content." It's only a matter of time before this game is abandoned like other PWE games just sitting there without development or ingenuity.
    My Old Blog about things that could and should have been added when I wrote it. Not sure what I want to do with it now. I'll just keep it available now that most of it is outdated.
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    cryptiecopcryptiecop Member Posts: 239 Arc User
    edited November 2014
    All you gotta do is look at powertray bugs and know ... those bugs are outright hostile to new players, basically telling them the game is an unusable wreck, and cryptic just ignores for months at a time

    Complete absence of customer-centered prioritization. Whoever is running things there just does not care about customer experience.

    I don't even know how many tickets I've submitted on the tray issues...
    cmbanner2015.jpg
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    thlaylierahthlaylierah Member Posts: 2,985 Arc User
    edited November 2014
    heckgoblin wrote: »
    the obscene upgrade system designed to drain all our resources and willpower.

    I feel exactly the same way about the Fleet System!
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    olliereportolliereport Member Posts: 721
    edited November 2014
    daqhegh wrote: »
    I would say that and a serious disconnect from the Star Trek core audience. PWE only bought this game because they thought the Star Trek IP would instantly make them a ton of money. They also assumed said audience was dumb enough to buy absolutely anything called "Star Trek," and that they could get away with the grindfest moneygrab that they've turned this game into. As it stands now, it appears that this game is in its death throes. I'm not doing doomspeak here -- look at the content they claim to have added. Most of it isn't actually new but it's repackaged and called new. The content they claim to have added included removing fleet actions and giving up on FE's in favor of "repeatable content." It's only a matter of time before this game is abandoned like other PWE games just sitting there without development or ingenuity.

    perfect world, where games go to die huh? (EDIT: I hope not)

    That's too bad, just because Star Trek isn't a ton-of-money-right-now IP doesn't mean it's not valuable

    It's something that could provide rent (a good rate of return) for many years, given the ages of the audience.

    (EDIT: and, given the ages of the audience, there's more disposable income for things like entertainment, but it won't be spent on something that doesn't work)
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    daqheghdaqhegh Member Posts: 1,490 Arc User
    edited November 2014
    It's something that could provide rent (a good rate of return) for many years, given the ages of the audience.

    PWE isn't looking to gain long term loyal players. They're doing it Vegas style. People come, grind gear, spend money doing it, and leave when they get bored. Others follow and the cycle continues. This game isn't really designed for lifetime subs, but they're around because Cryptic sold them before PWE took over. If they didn't exist already I doubt PWE would introduce them.
    My Old Blog about things that could and should have been added when I wrote it. Not sure what I want to do with it now. I'll just keep it available now that most of it is outdated.
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    olliereportolliereport Member Posts: 721
    edited November 2014
    daqhegh wrote: »
    PWE isn't looking to gain long term loyal players. They're doing it Vegas style. People come, grind gear, spend money doing it, and leave when they get bored. Others follow and the cycle continues. This game isn't really designed for lifetime subs, but they're around because Cryptic sold them before PWE took over. If they didn't exist already I doubt PWE would introduce them.

    apparently :-(
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    catonikjamescatonikjames Member Posts: 46 Arc User
    edited November 2014
    Quality Control, is the issue. Whomever is managing what gets pushed for release is opting to chose quantity over quality. They'd rather get stuff pushed out quicker, and rush content, before making sure it actually works right.

    As a vet dev, let me assure you that management is the problem, not QA/QC. QA are not technically minded at all, they simply do what is on the test sheet, and make sure the results match what the sheet says.

    I've seen, and left companies (yes, more than one), over management pushing my code out for sale to boost quarterly profit before it was even finished, never mind beta or QA testing.

    IMO, that is fraud... selling an unfinished product as a finished one. Not to mention character assassination (imagine how many people were pissed at "that dev", who was me).

    Software development, especially MMOs are big business these days... and only one thing matters in big business... the upcoming quarterly financial meeting with the stock holders.

    Welcome to capitalism, enjoy being ****ed by the guys with more money than you.
    "The dead one tried to show me h3ll, but it was a pale imitation of the horror I can paint on the darkness in a quiet moment.” - Mark Lawrence
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    originalkaticoriginalkatic Member Posts: 81 Arc User
    edited November 2014
    daqhegh wrote: »
    PWE isn't looking to gain long term loyal players. They're doing it Vegas style. People come, grind gear, spend money doing it, and leave when they get bored. Others follow and the cycle continues. This game isn't really designed for lifetime subs, but they're around because Cryptic sold them before PWE took over. If they didn't exist already I doubt PWE would introduce them.

    Bingo, I left when the Atrox came into the game, and came back at the end of last month, you know what I've noticed?
    • Nobody talks about what is or isn't appropriate for the IP anymore. It seems PWE/Cryptic/whoever has successfully beaten down and quieted all the people who play STO strictly because it's Star Trek. It's like the majority of the people in chat or in the forums don't particularly care about Trek, only "Generic McSci-Fi MMO".
    • Nobody seems to care about the ridiculous time and effort sink the game has become, it's like PWE/Cryptic upped the grind to do anything so slowly none of you noticed how much more you have to grind and/or pay to get the best gear.
    • The games endgame has gone from being about completing challenges for the sake of that accomplishment to completing challenges for the in-game currency (Marks, Rep, EXP, Dil) those challenges give you. People don't grind to play, they play to grind, and that's just not right.
    • Nobody is bothering to be upset at how different leveling a Fed is compared to leveling a KDF or Rom alt, they make you level a Fed first anyhow, and if you do like most people and stick with it to the cap, then go do an alt in another faction, every alt you make will only have unique missions for about a week (if that) while they're in T1-T2, after which all they have is Fed leftovers, and that's just not right. All the new content is strictly endgame, and between that and the ridiculous costs to equip even a single character, it seems as if the playerbase and the Devs decided collectively that alts are just for Dilithium grinding and that only specifically Fed Main toons are worth anything.
    Original Join Date: January 2010. Ragequit Date: January 7th 2012. Return Date: October 23rd 2014.

    Almost called it.
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    the1tiggletthe1tigglet Member Posts: 1,421 Arc User
    edited November 2014
    It's called doing the bare minimum to get by.

    That way your profit is maximized.

    My husband and I were talking about this the other day. There are things we're used to seeing in other games that make game life bearable like being able to instantly port to your friends, being able to see a miniature online friends list in the main ui or above the chat window, being able to drop items from our inventory into the bank remotely so we don't carry around things all the time.

    It's the basics of mmo life folks cmon. Can we get a ui specialist to update this game finally please?
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    themariethemarie Member Posts: 1,055 Arc User
    edited November 2014
    This was predicted when PW took over. PW saw this game as a chance to break into the American MMO market... ready-made game, popular fan-driven IP, instant cash cow. Introduce the Asian Style grindcore MMO philosophy and profit.

    Problem is, they've removed everything that makes the IP. Story, exploration, a sense of wonder. Instead we've gotten a watered down plot, basically an endless war against an unbeatable enemy. More and more weapons and gears and power combinations.

    The thing that is really irking me right now... we are basically playing Star Gate and Mass Effect with some HALO and bits of other IPs stapled on top. This latest focus on intel and counter-intel and FORCING it on everyone? Doesn't sit very well. Fleet Admirals don't don douchebag glasses, grab a zipline and go sneaking around enemy bases. That's what the lower ranks do.

    Wouldn't bother me so bad if there was more to the story than "Vaadwar rise in power, they are puppets of this power, which might also be puppets themselves." REALLY? Again? We just sat through how many seasons of puppet-of-a-puppet-of-a-puppet? And you want to EXTEND it again?

    Goes to show our staff writer A) has no idea what she is writing, this is NOT STAR TREK. and B) She clearly lacks an original idea to call her own. Gateways? Unknowable forces bent on genocide just beyond the gateway? Hm. All this has been done before (to death) and all this is what we have to sit through.

    It's almost like someone said "Turn Star Trek into Stargate and Mass Effect as quickly as possible. Those IPs make a ton of money so lets copy them directly." And it was also said "Know what sells in other games? Stealth. Lets make the Federation all about sneaking around gathering intel and performing sneaky stealth ****."

    And that's on top of the abandoned parts of the game.... no more fleet holdings? No more fleet grind-maps? No new relevant fleet gear? No the new hotness is the REPUTATION SYSTEM which will be quickly abandoned now for the SPEC POINT SYSTEM. Next season look for new exciting IP-themed specializations such as FEDERATION NINJA, COUNTER-INTEL OFFICER, INVISIBLE SPACE MARINE and SPECIAL OPS OFFICER. All directly lifted from rival IPs.

    We were doing SO WELL with LOR and the Dyson Sphere. And we've taken such a huge step back. Seriously, we're screwed if this keeps up because there is no reason to log into Star Trek when it is no longer Star Trek.
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    hyplhypl Member Posts: 3,719 Arc User
    edited November 2014
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    omegashotgunomegashotgun Member Posts: 19 Arc User
    edited November 2014
    LoR and the dyson sphere did take us in a good direction, I definatly liked both. some things could have been done differently (like romulans being their own true faction ). I also Like DR, however DR introduces several things that could affect the game very very negatively in the long run. Chief among these is the excessive grindy nature, DR took a jump from a manageable grind to, ****** what the **** kind of grinding.

    The excessive grind is my largest complaint by far, that needs to be fixed up, might be with the next season but it does need to change.
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    originalkaticoriginalkatic Member Posts: 81 Arc User
    edited November 2014
    themarie wrote: »
    Snip.

    Hear Hear!

    Where did Exploration Sectors go? The Genesis system (randomly generated Exploration content) wasn't the best, way too much combat, but it was something..

    I've got both a Fed and a Romulan (KDF-Aligned) into T4, where's my introduction to Diplomacy?

    Crafting has gotten better (click my Signature, the resemblances are uncanny!) but it's still not as representative of the IP as it could (and should) be.

    The T5 Defiant and Gal-X are understandable (canon considerations), but why the hell do Starfleet ships (The T6 Intel ships) have cloaking devices? I mean, what the heck? Were there no KDF players upset by this? Why aren't the forums burning down from the fact that they basically eliminated any differences between the factions at the cap?

    Quite frankly I'm still not happy with Carriers in the game, much less Fed Carriers, and I don't care (and never have) how much fans of other Sci-Fi IPs want them..
    Original Join Date: January 2010. Ragequit Date: January 7th 2012. Return Date: October 23rd 2014.

    Almost called it.
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    bulvynebulvyne Member Posts: 74 Arc User
    edited November 2014
    You know, they aren't exactly creating new fans of Star Trek. There's no television series running, and there won't be either. The internet siphoned cash from the entertainment industry, it's just not there anymore. The last movie stunk and cash is being sunk into Star Wars, not trek.

    You were doing fine, until the above part.

    Just... step away from the keyboard. Seriously.
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    vfpfyasko1vfpfyasko1 Member Posts: 0 Arc User
    edited November 2014
    Since launch of DR, there are so many BUGS i have never seen so many. Its like WTF did they do?
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    rekurzionrekurzion Member Posts: 697 Arc User
    edited November 2014
    I've never seen such a pretty deeply developed game with so many persisting basic problems, and I mean basic problems, core functions. UI, mail, server uptime, exchange/auction, itemization, etc. That's not even getting into balance & content.

    No fingers pointing, none of us have the information to accurately point a finger in the proper direction. Myself included.

    I won't hammer the devs. At the end of the day, most of them are just employees who inherited weird code. I could guess, my guess is that too much money is siphoned from the game. Or it could be management philosophy. Or culture clash, east vs west. Don't know.

    But seriously, wow. There is definitely some kind of disconnect here.

    You know, they aren't exactly creating new fans of Star Trek. There's no television series running, and there won't be either. The internet siphoned cash from the entertainment industry, it's just not there anymore. The last movie stunk and cash is being sunk into Star Wars, not trek.

    Your customers are a devoted but limited commodity. Treat them decently and they will stay. Treat them decently and they will be happy to pay and stay.

    Welcome to the current state of software development. This is a result of too many "programmers" and not enough people who have actually studied computer science. No patience or knowledge of software design, impatient management and general lack of dedication to detail. The motto in today's software development world is get it done, hire cheap, bypass QA, contract out the work and call it agile.
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    daqheghdaqhegh Member Posts: 1,490 Arc User
    edited November 2014
    • Nobody talks about what is or isn't appropriate for the IP anymore.
      I've been wondering why we have playable Talaxians in game when we've been begging for Cardassians since FOREVER.
    • Nobody seems to care about the ridiculous time and effort sink the game has become.
      WE care. PWE has made it this way one purpose because they think their grindfest POS game structure is one-size-fits-all. Make it a grind and we'll get it because ALL Trek people are equally obsessive. It's insulting to our intelligence.
    • The games endgame has gone from being about completing challenges for the sake of that accomplishment to completing challenges for the in-game currency
      Wrong. Endgame is only about buying currency with real life money. What you actually do with it means NOTHING to PWE.
    • All the new content is strictly endgame, and between that and the ridiculous costs to equip even a single character
      The level-gated content is so insulting. Even the FE's didn't have that (though they did have a minimum level). It reminds me of when they opened Defera and you have to do everything in order every time you did it. Are we all a bunch of TRIBBLE children? Trek people are not sheep, either. But PWE doesn't care how we experience this game and what the Star Trek IP actually means to us.
    My Old Blog about things that could and should have been added when I wrote it. Not sure what I want to do with it now. I'll just keep it available now that most of it is outdated.
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    inkrunnerinkrunner Member Posts: 407 Arc User
    edited November 2014
    hypl wrote: »

    Jesus... is the HUD doing something we don't know about?

    That reeks of unoptimized, possibly unfinished code. And it's been that way the whole time.
    2iBFtmg.png
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    durenasdurenas Member Posts: 108 Arc User
    edited November 2014
    inkrunner wrote: »
    Jesus... is the HUD doing something we don't know about?

    That reeks of unoptimized, possibly unfinished code. And it's been that way the whole time.

    The game tends to draw EVERYTHING, even stuff that's hidden beneath other stuff. Also, some windows, like the rep project windows and the skills window, they seem to be polling the server a lot and constantly redrawing themselves over and over. So yeah, not very well optimized and poor use of server time.
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    borthaniusborthanius Member Posts: 97 Arc User
    edited November 2014
    Cryptic & Perfect world can KMA. This isn't Star Trek, it's mega bugfest w/ a large side of glitches. They can wanker off for all I care. I regret every dime I spent on these worthless sphincters. Broken tray locks, broken cloaking, endless grinding & they just keep pumping out more & more refuse.
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    originalkaticoriginalkatic Member Posts: 81 Arc User
    edited November 2014
    daqhegh wrote: »
    I've been wondering why we have playable Talaxians in game when we've been begging for Cardassians since FOREVER.

    I think we have to face the fact that with Galors in Lockboxes we'll never see The Cardassian Union or the True Way as a playable faction. PWE will never authorize a way for players to earn a Galor through normal non-grinding play.
    daqhegh wrote: »
    WE care. PWE has made it this way one purpose because they think their grindfest POS game structure is one-size-fits-all. Make it a grind and we'll get it because ALL Trek people are equally obsessive. It's insulting to our intelligence.

    Agreed, Corporate people who only look at quarterly profit reports do not know how to make or run an enjoyable video game.
    daqhegh wrote: »
    Wrong. Endgame is only about buying currency with real life money. What you actually do with it means NOTHING to PWE.

    True, but I was referring to the attitudes of players in-game and on the forums.
    daqhegh wrote: »
    The level-gated content is so insulting. Even the FE's didn't have that (though they did have a minimum level). It reminds me of when they opened Defera and you have to do everything in order every time you did it. Are we all a bunch of TRIBBLE children? Trek people are not sheep, either. But PWE doesn't care how we experience this game and what the Star Trek IP actually means to us.

    Indeed, I came back recently, and I deleted all my old toons when I left, so I've had to start from the bottom. Three weeks and two toons at T4, and while I've seen some new content (early KDF, early Romulan, Nimbus III) none of it has been of the quality I came to expect from the Mission revamps or the Featured Episodes (the last of which I played was The 2800.. Which as far as I can tell was the last real Featured Episode Series).

    Everything since then has been "expansions" which have each basically been big fancy introductions to extra Cash Shop Items with a few minor additional endgame missions to use it with).

    I'm just.. So disapointed with how the playerbase seems to have.. given up on fighting for the game. Like all the fire has gone out of them..

    It's more likely that the real fighters have simply been driven away or silenced via forum bans, but that's just as sad, really.
    Original Join Date: January 2010. Ragequit Date: January 7th 2012. Return Date: October 23rd 2014.

    Almost called it.
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    markhawkmanmarkhawkman Member Posts: 35,231 Arc User
    edited November 2014
    Hear Hear!

    Where did Exploration Sectors go? The Genesis system (randomly generated Exploration content) wasn't the best, way too much combat, but it was something..
    It was horribly glitchy and the only way to fix it required more work than it was worth. I'll let you in on a secret: when players reported that one of the cluster mission was unplayable the devs usually just zapped that mission out of existence rather than waste the time to figure out the problem.

    Genesis was never a part of the actual game. It was a dev tool they used to randomize map creation, nothing more.
    The T5 Defiant and Gal-X are understandable (canon considerations), but why the hell do Starfleet ships (The T6 Intel ships) have cloaking devices? I mean, what the heck? Were there no KDF players upset by this? Why aren't the forums burning down from the fact that they basically eliminated any differences between the factions at the cap?
    Peeps whined about it for week, then got over it, the same as every other thing they whine about....
    Quite frankly I'm still not happy with Carriers in the game, much less Fed Carriers, and I don't care (and never have) how much fans of other Sci-Fi IPs want them..
    SILENCE KILRATHI HATER!!!! :P

    Hehe... but seriously, carriers are fun. they make for a different playstyle beyond regular ships.
    -=-=-=-=-=-=-=-
    My character Tsin'xing
    Costume_marhawkman_Tsin%27xing_CC_Comic_Page_Blue_488916968.jpg
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