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Need help from Cryptic Tech support
yorethel
Member Posts: 125 Arc User
I've put in multiple tickets but not got any reply, I've tried doing so through PWE but they are idiots and don't even bother to read the ticket, just tell me to try in game support (What in game support you morons!, I've tried and I'm not getting any). :mad:
The problems are as follows:-
1. I'm unnable to get Personal Tray #2, which are the sidebars to display on the following characters
K'Per@DC74
N'Vek@DC74
Kegon@DC74
I really need those sidebars as we have too many abilities now.
2. On Kegon@DC74 I'm unnable to get the special tray to display for his intel abilities. Yes I am in a T6 intel ship!
3. Character, Neiruk Tor@DC74 has completed the Omega rep grind ages ago and the rep mission to hand in excess Borg Neural Implants just isnt there, when it should be.
I'M GETTING NO RESPONSE FROM CRYPTIC VIA INGAME BUG REPORTING, NO ONE IS RESPONDING TO ME!
PLEASE HELP!
In general my account seems to be bugged to death different characters with issues that should can only be fixed by Cryptic's Technical team.
I've tried everything and submitted many tickets and not had any reply. I'm deperate for help. If I don't get any this time I'm not going to spend any more money with PWE/Cryptic and will contact UK/EU trading standards with a view to getting my money back as I'm getting absolutely no customer support at all.
The problems are as follows:-
1. I'm unnable to get Personal Tray #2, which are the sidebars to display on the following characters
K'Per@DC74
N'Vek@DC74
Kegon@DC74
I really need those sidebars as we have too many abilities now.
2. On Kegon@DC74 I'm unnable to get the special tray to display for his intel abilities. Yes I am in a T6 intel ship!
3. Character, Neiruk Tor@DC74 has completed the Omega rep grind ages ago and the rep mission to hand in excess Borg Neural Implants just isnt there, when it should be.
I'M GETTING NO RESPONSE FROM CRYPTIC VIA INGAME BUG REPORTING, NO ONE IS RESPONDING TO ME!
PLEASE HELP!
In general my account seems to be bugged to death different characters with issues that should can only be fixed by Cryptic's Technical team.
I've tried everything and submitted many tickets and not had any reply. I'm deperate for help. If I don't get any this time I'm not going to spend any more money with PWE/Cryptic and will contact UK/EU trading standards with a view to getting my money back as I'm getting absolutely no customer support at all.
Post edited by yorethel on
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Comments
I currently have the same problem on 1 of my characters, however being abled to turn in Borg Neural Processors for dilithium requires the completion of at least 1 (one) elite borg stf.
For my own character, well I can't remember if I ever did any elite stf on him.
Also not sure how the new difficulty's factor into this. If advanced or elite is required nowadays.
Link to another question regarding Borg Neural Processors turn in's:
http://sto-forum.perfectworld.com/showthread.php?t=777431
Hope this was somewhat helpfull.
Peace and Long Life.
Unfortunately this means I'll never be able to hand them in.
Honestly Cryptic Tech support is non existent, there seems to be no response no matter what you do. Quite shocking to be honest, how someone can run an online game with no tech support for the customer is terrible in this climate of rival MMO's, well guess I'm spending no more money on this game.