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Forums > Home› Support› PC Gameplay Bug Reports

All my inventory is gone.

xlocutusofborgxxlocutusofborgx Member Posts: 1,376 Arc User
edited November 2014 in PC Gameplay Bug Reports
everything from my crafting tab and my inventory is gone... what happened!?!?!??!?!


Emailed CS: Incident: 141101-001844
Filed Ticket In Game: ID #2,853,473
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R E S I S T A N C E - I S - F U T I L E
Post edited by xlocutusofborgx on
«13

Comments

  • daan2006daan2006 Member Posts: 5,346 Arc User
    edited October 2014
    but everything is AWESOME!!! muahahaha!!!!!
    [SIGPIC][/SIGPIC]
    swimwear off risa not fixed
    system Lord Baal is dead
    macronius wrote: »
    This! Their ability to outdo their own failures is quite impressive. If only this power could be harnessed for good.
  • jack24bau3rjack24bau3r Member Posts: 451 Arc User
    edited October 2014
    rollled back
  • xlocutusofborgxxlocutusofborgx Member Posts: 1,376 Arc User
    edited October 2014
    all my dil from all my characters are gone
    all my crafting mats are gone
    all my items from my account bank are gone
    all my inventory items have been removed and some are missing..
    every single lock box ship I had in my other accounts bank is gone.

    ive lost everything??!?!?!
    borgsignaturecopy2-zpse8618517.png
    R E S I S T A N C E - I S - F U T I L E
  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    edited October 2014
    Cryptic: "All your inventory are belong to us!"

    Seriously, though, have you tried relogging?! Cuz for Cryptic to make a bug that makes your entire inventory vanish, they'd have to introduce a whole new level of bug in the system that produces their regular bugs.
    3lsZz0w.jpg
  • rswfiredotcomrswfiredotcom Member Posts: 262 Arc User
    edited October 2014
    For a minute there, I was about to confirm what the op said...in a panic. Then I realized I was on an alt, lol... Way to go, op! Got the adrenaline going!
    [SIGPIC][/SIGPIC]

    Firesworn Nation (@rswfire) - https://www.firesworn.com
  • adorenkoadorenko Member Posts: 0 Arc User
    edited October 2014
    xlocutusofborgx wrote: »
    all my dil from all my characters are gone
    all my crafting mats are gone
    all my items from my account bank are gone
    all my inventory items have been removed and some are missing..
    every single lock box ship I had in my other accounts bank is gone.

    ive lost everything??!?!?!

    Maybe you we're TRIBBLE.

    Also, why doesn't this game have authentication tokens?
    Looking for more info on Dilithium Rising? Click on the link below:

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  • admiralcarteradmiralcarter Member Posts: 19 Arc User
    edited October 2014
    Looks like somebody broke in and cleaned out your crib.
    [SIGPIC][/SIGPIC]

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  • voporakvoporak Member Posts: 5,621 Arc User
    edited October 2014
    xlocutusofborgx wrote: »
    all my dil from all my characters are gone
    all my crafting mats are gone
    all my items from my account bank are gone
    all my inventory items have been removed and some are missing..
    every single lock box ship I had in my other accounts bank is gone.

    ive lost everything??!?!?!

    You should file a ticket immediately. Doesn't matter if it has a low chance of helping, you need to make some noise as this is kinda serious.
    I ask nothing but that you remember me.
  • waffadeuce1waffadeuce1 Member Posts: 0 Arc User
    edited October 2014
    daan2006 wrote: »
    but everything is AWESOME!!! muahahaha!!!!!

    SIR-

    This link, when combined with your sig pic and your total disregard for the plight of the OP, has compelled me to award you 'TeH INTERNETZ' this day... congratulations!!

    Kill Feddie,

    Waff
  • xlocutusofborgxxlocutusofborgx Member Posts: 1,376 Arc User
    edited October 2014
    Yep I just filled a ticket. Went through all my characters and anything that was unique is gone. I had every single lock box ship, some I used on my character some I left in bank to wait to decide whom to use it on, and its all gone.. all my dil everything is totally gone.

    And I checked my email and no email was sent about any suspicious email or new activity on my account... not impressed.

    I'm also fleet leader and our entire fleet bank has been ripped off, checking my logs and looks like everything was taken by me.
    borgsignaturecopy2-zpse8618517.png
    R E S I S T A N C E - I S - F U T I L E
  • rswfiredotcomrswfiredotcom Member Posts: 262 Arc User
    edited October 2014
    xlocutusofborgx wrote: »
    all my dil from all my characters are gone
    all my crafting mats are gone
    all my items from my account bank are gone
    all my inventory items have been removed and some are missing..
    every single lock box ship I had in my other accounts bank is gone.

    ive lost everything??!?!?!

    It does sound like you were TRIBBLE. :(

    File a ticket. I hope it gets resolved for you.

    I would encourage you to not only change your password here but anywhere else you may use the same password. Person could have TRIBBLE your account by breaking into a wholly unrelated one. Never use the same password more than once, anywhere.
    [SIGPIC][/SIGPIC]

    Firesworn Nation (@rswfire) - https://www.firesworn.com
  • voporakvoporak Member Posts: 5,621 Arc User
    edited October 2014
    xlocutusofborgx wrote: »
    Yep I just filled a ticket. Went through all my characters and anything that was unique is gone. I had every single lock box ship, some I used on my character some I left in bank to wait to decide whom to use it on, and its all gone.. all my dil everything is totally gone.

    And I checked my email and no email was sent about any suspicious email or new activity on my account... not impressed.

    I'm also fleet leader and our entire fleet bank has been ripped off, checking my logs and looks like everything was taken by me.

    It is sounding like someone did a very thorough, though lazy, hacking of your account. Thorough because they slipped it by without catching on an account guard filter, and lazy because they didn't destroy everything on your account. Be glad they were lazy.
    I ask nothing but that you remember me.
  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    edited October 2014
    xlocutusofborgx wrote: »
    Yep I just filled a ticket. Went through all my characters and anything that was unique is gone. I had every single lock box ship, some I used on my character some I left in bank to wait to decide whom to use it on, and its all gone.. all my dil everything is totally gone.

    And I checked my email and no email was sent about any suspicious email or new activity on my account... not impressed.

    I'm also fleet leader and our entire fleet bank has been ripped off, checking my logs and looks like everything was taken by me.

    Yup. Looks like you were TRIBBLE. I would not mess too much with your account now (like moving stuff around) until they had a chance to investigate. This is obviously quite serious.
    3lsZz0w.jpg
  • UnknownUnknown
    edited October 2014
    This content has been removed.
  • guilli88guilli88 Member Posts: 0 Arc User
    edited October 2014
    Someone got on your account.

    Apart from sending a ticket and hoping for the best you must change your account password immediately. Then scan your computer for infections. After that is done change your password once again.


    Some general security tips:
    - have complex unguessable account passwords (no names, favorite things, foods, etc)
    - Have a decent digital security package for your pc(s). Internet security like firewalls, anti maleware, a virus scanner, etc. You can find products that have this all rolled into one package.
    - NEVER share account details with anyone for anything. This is also why you should use random passwords.
    sig

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    It is a peculiar phenomenon that we can imagine events that defy the laws of the universe.
  • xlocutusofborgxxlocutusofborgx Member Posts: 1,376 Arc User
    edited October 2014
    Thing is I had so much stuff stored for over 4 years, its hard to even know whats all have been taken. All our unique items we had in our fleet bank that was for rewards was taken. I don't even have a single EC to my name.. so cant even do my reps now.

    And I was only gone for half a day due to work...

    Do they have a phone number to call or anything, I submitted a ticket but I want this resolved asap.
    borgsignaturecopy2-zpse8618517.png
    R E S I S T A N C E - I S - F U T I L E
  • mustrumridcully0mustrumridcully0 Member Posts: 12,963 Arc User
    edited October 2014
    Uh... That sounds bad and like your account was "TRIBBLE". You already filed a ticket, so I would recommend changing your password now. (And at least also the account e-mail password). Remember to not use the same password for different services or games. (Even if it's totally annoying to keep so many passwords.)

    And I wouldn't want to be in your shoes - I can almost imagine the kind of panic, worry, anger and frustration you may feel. At least it's "just" a game account - not your bank account.
    Star Trek Online Advancement: You start with lowbie gear, you end with Lobi gear.
  • mamif3mamif3 Member Posts: 149 Arc User
    edited October 2014
    That sucks boss :(

    We actually had some good stuff in the guild bank.

    I was thinking about buying some keys tonight. My wallets closed till you get your stuff back.

    Also go download the free version of spybot search and destroy.
  • lordmalak1lordmalak1 Member Posts: 4,681 Arc User
    edited October 2014
    Ooohhhhhh, account guard bypassed ? better change your real email password too. Check the account guard settings too, maybe they were stupid sloppy and left their mach id in account guards logs or emails.
    KBF Lord MalaK
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  • daan2006daan2006 Member Posts: 5,346 Arc User
    edited October 2014
    adorenko wrote: »
    Maybe you we're TRIBBLE.

    Also, why doesn't this game have authentication tokens?

    that would cost them more money to add does any PWE game have them?
    [SIGPIC][/SIGPIC]
    swimwear off risa not fixed
    system Lord Baal is dead
    macronius wrote: »
    This! Their ability to outdo their own failures is quite impressive. If only this power could be harnessed for good.
  • maxvitormaxvitor Member Posts: 2,213 Arc User
    edited October 2014
    You should probably do a full scan on your computer and change all of your passwords, etc. Are you the only person with access to your computer? Any punk kids, angry wife/girlfriend thinking you aren't showing her enough attention, a-hole friends who might think it funny to mess with your account?
    If something is not broken, don't fix it, if it is broken, don't leave it broken.
    Oh Hell NO to ARC
  • xlocutusofborgxxlocutusofborgx Member Posts: 1,376 Arc User
    edited October 2014
    lordmalak1 wrote: »
    Ooohhhhhh, account guard bypassed ? better change your real email password too. Check the account guard settings too, maybe they were stupid sloppy and left their mach id in account guards logs or emails.

    Were would I go to check.. haven't really touched guard that much. Wouldn't even know where to look at all that. I just wanna burrow my head in sand... like is this a dream.. so not happy today :(

    -scanning my comp now
    -changing every single password I have
    borgsignaturecopy2-zpse8618517.png
    R E S I S T A N C E - I S - F U T I L E
  • guilli88guilli88 Member Posts: 0 Arc User
    edited October 2014
    maxvitor wrote: »
    ... change all of your passwords,...

    That's actually a good point. It's best to assume your entire Pc has been comprimised, and with it any accounts, be it gmail accounts, game accounts, bank accounts, etc. Change every passwordafter doing a full security sweep. You can't be too careful with digital ID theft.
    sig

    http://img825.imageshack.us/img825/5451/om71.jpg

    It is a peculiar phenomenon that we can imagine events that defy the laws of the universe.
  • littlesarbonnlittlesarbonn Member Posts: 486 Arc User
    edited October 2014
    A couple of things would cause me to think twice about this (not challenging the story, but in trying to trace the destination of where all of your stuff went). First, I would think that if the devs took this seriously, there should be some way to trace what happened to at least some of the items and then determine who might have been involved. If nothing is done, then it would indicate to me that they really don't care and treat people as unimportant until they have money to spend. The second thing is what reason would they have to have done anything to your lockbox ships that are already being used in the game by you? My understanding is that once unlocked, it's account based (but I could be wrong on this as I've never tried to sell one of my ships before).

    All in all, I feel really bad for what has happened to you and hope that everything gets resolved amicably, even if it's only because it causes even more distress when it happens to anyone with a lego spaceman avatar.

    It really bothers me that people do this sort of thing. Yeah, I know people are heels, but that doesn't make me feel any better about the fact that they're out there causing these kinds of problems to other players of this game.
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  • xlocutusofborgxxlocutusofborgx Member Posts: 1,376 Arc User
    edited October 2014
    littlesarbonn wrote: »
    A couple of things would cause me to think twice about this (not challenging the story, but in trying to trace the destination of where all of your stuff went). First, I would think that if the devs took this seriously, there should be some way to trace what happened to at least some of the items and then determine who might have been involved. If nothing is done, then it would indicate to me that they really don't care and treat people as unimportant until they have money to spend. The second thing is what reason would they have to have done anything to your lockbox ships that are already being used in the game by you? My understanding is that once unlocked, it's account based (but I could be wrong on this as I've never tried to sell one of my ships before).

    All in all, I feel really bad for what has happened to you and hope that everything gets resolved amicably, even if it's only because it causes even more distress when it happens to anyone with a lego spaceman avatar.

    It really bothers me that people do this sort of thing. Yeah, I know people are heels, but that doesn't make me feel any better about the fact that they're out there causing these kinds of problems to other players of this game.

    I hope so to, and that a dev might see this post and get in contact with me on this issue asap. Been playing since the game started, and never had any problem with this sort of thing as I keep my stuff pretty locked down in terms of security. I went to work last night, and before that I was playing, had all my gear, took them within 8 hours to do this. Thing is with the lockbox ships I had, which were them all. I had opened some of them but the rest were still in their crates. So they could be moved where ever. I didn't want them to be opened as I wanted to see if I was going to make a new character and use the ship on them.. Now looking here and now, I should of. Im heading to the shipyard to see if they destroyed any of my ships that I had..

    Its just one big bad day for me in terms of STO.. I really hope the devs help in this issue and get this resolved and help trace who did this. Im doing my end and hope I can get this resolved quickly.

    To any dev, please get in contact with me on this issue, I submitted a ticket, but I need this looked at ASAP
    borgsignaturecopy2-zpse8618517.png
    R E S I S T A N C E - I S - F U T I L E
  • ddesjardinsddesjardins Member Posts: 3,056 Media Corps
    edited October 2014
    daan2006 wrote: »
    but everything is AWESOME!!! muahahaha!!!!!

    LOVE YOUR SIGNATURE!

    Everything is Perfect at Perfect World. Nothing to see here. We will defeat the infidels.
  • organicmanfredorganicmanfred Member Posts: 3,236 Arc User
    edited October 2014
    have you communicated with someone in chat or by mail in game? Bridge invitings?
  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    edited October 2014
    xlocutusofborgx wrote: »
    Thing is I had so much stuff stored for over 4 years, its hard to even know whats all have been taken. All our unique items we had in our fleet bank that was for rewards was taken. I don't even have a single EC to my name.. so cant even do my reps now.

    And I was only gone for half a day due to work...

    Do they have a phone number to call or anything, I submitted a ticket but I want this resolved asap.

    Fortunately, for you, we are now all eminently aware they can do rollbacks easily. :) Seriously, that's what they should do for you: just roll you back pre-hack.
    3lsZz0w.jpg
  • daan2006daan2006 Member Posts: 5,346 Arc User
    edited October 2014
    ddesjardins wrote: »
    LOVE YOUR SIGNATURE!

    Everything is Perfect at Perfect World. Nothing to see here. We will defeat the infidels.

    i cant take credit for the pic that goes too the maker of this thread im just borrowing it
    [SIGPIC][/SIGPIC]
    swimwear off risa not fixed
    system Lord Baal is dead
    macronius wrote: »
    This! Their ability to outdo their own failures is quite impressive. If only this power could be harnessed for good.
  • ddesjardinsddesjardins Member Posts: 3,056 Media Corps
    edited October 2014
    voporak wrote: »
    You should file a ticket immediately. Doesn't matter if it has a low chance of helping, you need to make some noise as this is kinda serious.

    strange that you can't see 'sent mail'. It would leave a nice trail unless he had an accomplice.
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