When I upgraded my fleet graviton generator, it lost its primary function

corvusnix

I purchased: Console - Science - Graviton Generator XII [-Th] [Pla] from the
Fleet Embassy holding. When I upgraded it, it turned into: Console - Science -
Plasma-Generating Weapon Signature Nullifier Mk XIV

The console lost its original function. It only retained its secondary
characteristics. You can see that it changed from a graviton generator to
a weapon signature nullifier.

I was able to reproduce the issue after buying and upgrading a second Console - Science - Graviton Generator XII [-Th] [Pla].

1. I purchased Console - Science - Graviton Generator XII [-Th] [Pla] from the fleet Embassy Holding

2. I used the upgrade system (applying superior science upgrades) to upgrade it to MkXIII and then to Mk XIV.

3. When I claimed the item from the upgrade project, it had been changed to: Console - Science -
Plasma-Generating Weapon Signature Nullifier Mk XIV

It completely lost its primary function, retaining only its secondary characteristics.

Unknown

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itsrob

They sent a survey to ask how my customer support experience was regarding this problem. They got as much positive feedback on that as we have had help from them here.