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EP speaks on this week’s exploit

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  • fatman592fatman592 Member Posts: 1,207 Arc User
    edited October 2014
    I still maintain that if you roll back some innocents, you need to roll us all back to ten. I have 26 specialization points and wasn't touched, seems like your data and punishment methodology is clearly flawed.

    This continues to be a PR disaster with only the most loyal sycophants defending the Devs. I agree that the people that exploited this bug to a high degree should be punished. However, your enforcement has been a failure. Until you come out and say that you messed up that too and correct the issue by being consistent, you'll still fail the credibility test.

    Either restore all but the most egregious offenders or roll everyone back to ten specialization points. And the only way to be consistent on the former is to admit it was a bug and issue a truly appropriate apology. The latter would allow you to maintain that fast xp is indeed an exploit, but would enrage an even larger portion of the player base.

    If you break something, you admit fault and correct the issue. And bottom line, that's what happened. I am still waiting for the lot of you to act like adults and serve your customers like any other business. I fear i will forever be waiting forever.
  • bridgernbridgern Member Posts: 711 Arc User
    edited October 2014
    What is with people that have more than one character, I have to say STO is the most unfriendly game when it comes to have more than one alt.

    It took forever before we got the sponsorship tokens for the reps, seriously Dev's most people have more than one.

    It is a pain to get one alt up to Level 60 and doing the specializations and the T6 - Starship Traits.

    And what is this joke with ground XP killing an NPC on ground gives 6-XP that is less than a drop of water on a hot stone before it even hits it is already steam.
    Bridger.png
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  • mikeflmikefl Member Posts: 861 Arc User
    edited October 2014
    bridgern wrote: »
    What is with people that have more than one character, I have to say STO is the most unfriendly game when it comes to have more than one alt.

    It took forever before we got the sponsorship tokens for the reps, seriously Dev's most people have more than one.

    It is a pain to get one alt up to Level 60 and doing the specializations and the T6 - Starship Traits.

    And what is this joke with ground XP killing an NPC on ground gives 6-XP that is less than a drop of water on a hot stone before it even hits it is already steam.

    I'm more concerned about the lack of ground XP on Kobali if you are over level 60. You receive -0- XP if you have hit level 60 and do ground stuff on Kobali Prime except you get 1 xp for killing mini bosses.
    Gold Sub since March 2010
    Lifetime Sub since June 2010
  • rsoblivionrsoblivion Member Posts: 809 Arc User
    edited October 2014
    LOL I just found they touched one of my alt's inappropriately! She hadn't even hit 60 and they rolled her back half a level making her lose 3 Starship spec points.

    That really made me lol hard. The character hadn't even gotten to 10 Specialisation points, not to mention didn't actually lose any either...
    Chris Robert's on SC:
    "You don't have to do something again and again and again repetitive that doesn't have much challange, that's just a general good gameplay thing."
  • rogerthomsonrogerthomson Member Posts: 97 Arc User
    edited October 2014
    Instead Cryptic saying sorry WE MADE A MISTAKE, and improve their playtesting and deployment process, they call players exploiters. I find that insulting and rude.

    And even worse punish players for develoment mistakes, and altering toons and taking away what was gained, playing the game. Some people build very high DPS ships and of course when they group they level fast. Even when playing solo.

    Instead they should not have touched players toons, admit the development mistakes, and fix the bugs. Actualy it has been asked many times by the player community: please fix more bugs.

    Gaining XP is a very fundamental game functionality, something like that should have been playtested properly if it plays such a crucial role. Also Cryptic could have known this upfront because this was reported already by players, playtesting on tribble. And also tribble produces lots of log file.

    Also Cryptic now claims a small group of players got specialization points reduction. Sure the amount of toons that high leveld enough to play the mentioned maps, are a small percentage compaired to alle available toons. But telling only 300 players are affected is very hard to believe. In the ingame chat I have seen far more people complaining about it.

    And why taking away player progress now? For years people were able to level toons in one day to 3 days from level 1 to 50, just playing the game. Telling that leveling fast, now all of the sudden is such an issue, I find not an reasonable argument because of that.

    Actualy if you now are a new player and play one hour a day, maxing your toon wil take close to 1 year now and endlessy doing the same over and over again. One statistic I am sure about: The active player base will shrink due to these changes.

    Also people will spend less money because it's not sure what value for money you get and as long as you pay nothing you lose nothing. Changes Cryptic makes devaluate older items or makes them useless.
  • calaminthacalamintha Member Posts: 0 Arc User
    edited October 2014
    bridgern wrote: »
    What is with people that have more than one character, I have to say STO is the most unfriendly game when it comes to have more than one alt.

    It used to be so different. That's why I have 14 characters and my wife has 22.
  • battykoda0battykoda0 Member Posts: 959 Arc User
    edited October 2014
    It has come to my notice that the NPCs are exploiting a certain bug that some players are experiencing with tray powers not being present after changing maps into a mission. The NPCs should be immediately punished for this. We cannot allow them to continue exploiting bugs, particularly well known ones that have never been fixed.
    Wow. There is a new KDF Science ship. I'll be!
  • banatinebanatine Member Posts: 250 Arc User
    edited October 2014
    Instead Cryptic saying sorry WE MADE A MISTAKE, and improve their playtesting and deployment process, they call players exploiters. I find that insulting and rude.

    And even worse punish players for develoment mistakes, and altering toons and taking away what was gained, playing the game. Some people build very high DPS ships and of course when they group they level fast. Even when playing solo.

    Instead they should not have touched players toons, admit the development mistakes, and fix the bugs. Actualy it has been asked many times by the player community: please fix more bugs.

    Gaining XP is a very fundamental game functionality, something like that should have been playtested properly if it plays such a crucial role. Also Cryptic could have known this upfront because this was reported already by players, playtesting on tribble. And also tribble produces lots of log file.

    Also Cryptic now claims a small group of players got specialization points reduction. Sure the amount of toons that high leveld enough to play the mentioned maps, are a small percentage compaired to alle available toons. But telling only 300 players are affected is very hard to believe. In the ingame chat I have seen far more people complaining about it.

    And why taking away player progress now? For years people were able to level toons in one day to 3 days from level 1 to 50, just playing the game. Telling that leveling fast, now all of the sudden is such an issue, I find not an reasonable argument because of that.

    Actualy if you now are a new player and play one hour a day, maxing your toon wil take close to 1 year now and endlessy doing the same over and over again. One statistic I am sure about: The active player base will shrink due to these changes.

    Also people will spend less money because it's not sure what value for money you get and as long as you pay nothing you lose nothing. Changes Cryptic makes devaluate older items or makes them useless.

    +1.

    Before DR i REALLY liked this game. I've played far more that is probably healthy (2-4 hours a day, every day for the last 4 months) in the last week, i've done nothing beyond DOFFing and R&D.

    This combination of an almost polar shift in progression and difficulty making the game an almost unplayably slow and tedious affair, coupled with the Devs generally dishonourable treatment of the players in the last few days, it's just becoming one dissapointment after another.

    It's such a sad thing, to see a game i've loved for for so long fall so far so quickly. :(
    Real Temporal Operative: Purchased the Special Temporal Agent pack before it was even officially announced!
  • crusader2007crusader2007 Member Posts: 1,883 Arc User
    edited October 2014
    banatine wrote: »
    +1.

    Before DR i REALLY liked this game. I've played far more that is probably healthy (2-4 hours a day, every day for the last 4 months) in the last week, i've done nothing beyond DOFFing and R&D.

    This combination of an almost polar shift in progression and difficulty making the game an almost unplayably slow and tedious affair, coupled with the Devs generally dishonourable treatment of the players in the last few days, it's just becoming one dissapointment after another.

    It's such a sad thing, to see a game i've loved for for so long fall so far so quickly. :(

    STO still broken...can we please FIX or hit the RESTORE button to Skill point progression. Punish the exploiters if you must but why punish ALL of us for the crimes of the few? This is failed policy and love this game so much to see it failed in such way. Pride does not Cryptic anyway but accept what happened and fix promply before the exodus continues ;)
    DUwNP.gif

  • sqwishedsqwished Member Posts: 1,475 Bug Hunter
    edited October 2014
    erei1 wrote: »
    I can already tell you DR had not the success they hope it did. Free lobi event, another event for german/french, and some people receiving a "welcome back" gift with a ship upgrade token and keys.

    Given the rage and frustration people have been venting on the forums, this should be obvious by now to even the most die hard loyal brain dead whale in sto. The majority of the forum posters are far from happy with Dr. Starting from with the farce when its was revealed at Vegas through to the information that was ignored all though the beta testing culminating to this poor and frankly insulting PR damage control excerise. They dont even have the back bone to admit that it was through they're own blind arrogance and incompetence that this came to pass. Well pwe predict that PC based MMOs will die out in 5 to 10 years. Well you're damn well making it happen. Its about time pwe passed the reins over to someone else, someone that has a passion for seeing the game live up to its full pertential.
    Oh, it's not broken? We can soon fix that!

  • iamynaughtiamynaught Member Posts: 1,285 Arc User
    edited October 2014
    The things I find funny about all of this are that Cryptic was told about the potential for this while DR was still in testing on Tribble. They ignored it. Players saw that there were no changes made to the potential exploit and figured it was working as intended.

    Fast forward to the release of DR and there it is, the 'exploit' is still there, no changes made. So players that knew about it and saw there was no change decided that all is well and took advantage of the situation. They probably even went as far as to tell others, likely friends and fleet-mates, about it. News like this spreads like wildfire so where there were maybe a few dozen who knew in testing, several hundred, if not thousands, knew now that it was live.

    Fast forward another week and NOW Cryptic senses something is going on. A week after launch and they are just NOW catching on? After players had told them about this weeks, perhaps months ago in testing?

    And this whole thing wouldn't be as big as it turned out to be, if Cryptic had simply seen what they wanted and what they had and adjusted things accordingly.

    And by that I mean this...

    Cryptic decided to raise the level cap, lvl 50-60. Fine, sounds good. They go about creating content to allow people to level from 50-60. Again, fine. Then they go and nerf XP gain, making it impossible to level from 50-60 with JUST the new content. Hold on, that makes no sense. They must want players to do other things for the XP the player needs to get from 50-60.

    And *THIS* right here is why people took advantage of the system. The XP curve from 50-60 is crazy.

    Should it take longer than lvl 1-50? Perhaps it should. Should it take as long, and need as much filler as it does to reach that goal? in my opinion, I say no, it shouldn't.

    I decided my first alt to go thru the DR content was going to finish out the older content first. I started with Rapier, which was the next mission for me to do, since I stopped doing regular missions once I'd hit 50. By the time I'd gotten finished with the Breen arc, I'd done 24 missions and gotten to... lvl 54.

    Now, I headed to the DQ and started running the missions there. I just finished “The Dragon's Deceit" mission last night and I'm level 56. 12 missions in the DQ and only 2 levels. Oh yeah, I'm going to be grinding XP someplace else it would seem. Oh, and on top of the 36 missions I've run post lvl 50, I've done hundreds of DOff missions, a few dozen queues and even some Red Alerts along the way.

    Do I blame the people who exploited the game? Truthfully, no, I don't. Should they have known that going into "overkill mode" would likely have some repercussions? They absolutely should have. But in their defense, Cryptic knew for weeks if not months about this and CHOSE not to do anything until it apparently reached a tipping point. By then, well, welcome to Titanic 2.0.

    Now, on to a lesser gripe I have about DR content. Why were the Exploration clusters removed again? To keep players from being lost, to keep the download size of the game down, to keep players from easily collecting crafting materials? Oh, right, because the random mission generator wasn't making missions "worthy of later content." This is the reason I'm going with here.

    So, now we come to DR and about a quarter of the new content are non-random Exploration type missions that are no better than the random stuff we got formerly from the Exploration clusters. If anything, the old Exploration clusters mixed things up a bit with both space AND ground missions, along with non-combat missions. Granted, they were boring and stale, but guess what, so are these DR patrol missions! And there are no ground missions in the DR patrols, at least not that I've seen so far.

    Between gutting queue rewards, making content more tedious by raising NPC HP's to obscene levels and nerfing XP, go figure folks aren't happy. I'm one of the unhappy masses, but, I'm here for a while longer since I have so much invested in the game already. I just hope there are some positive changes coming soon.
    Hello. My name is iamynaught and I am an altaholic.

    Losing faith in humanity, one person at a time.
  • rogerthomsonrogerthomson Member Posts: 97 Arc User
    edited October 2014
    tigeraries wrote: »
    Fixing the exploit is one thing but nerfing the xp from valid game play is another.


    over simplified example: on normal, mob has 100 hp and xp is 100... on elite, same mob now has 600 hp (6 times more) and xp was 500, now after patch is only 200.

    sorry but when the it's 6 times more difficult, not just in hp and shields but resists as well... and you nerf the xp from 5 times down to 2 times... that is a total rip off and not fair or equitable in any way or shape.

    either undo the xp nerf or nerf the elite mobs back down to a more reasonable figure that is closer to the xp reward for killing them.

    I agree.

    /10char
  • thutmosis85thutmosis85 Member Posts: 2,358 Arc User
    edited October 2014
    tigeraries wrote:
    Fixing the exploit is one thing but nerfing the xp from valid game play is another.

    Assuming it's not the excact same thing, why they did both ... and there was "valid game play" in the first place ... you don't have to be rain-man to see a pattern here ...
    Patch Notes : Resolved an Issue, where people would accidently experience Fun.
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  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    edited October 2014
    Since Customer Service can't be reached/gives me the runaround (i.e., refers me back to the forums), I will again recap my case.

    The banality of this is that I'm apparently being charged with... having played on Elite, whereas I supposedly should have known Elite was not meant to pay out 5x, but only 2 times. As if I keep track of Cryptic's XP loot tables! Never has it occured to D'Angelo that I haven't looked at XP for the last few years! I leveled up within a week or so, after joining STO, and have never since looked at XP, other than realizing it got apparently converted to 27+ million EXP now. Apparently I should have known that 1,200 XP for a Vaadvaur boss was too much. Well, I didn't.

    I primarily used the 'Shutdown' mission (at DS9) to level up. Solo. On Elite. And I only chose said mission because someone mentioned it here, and how handy it was, as waves keep spawning. Which, I haste to say, is absolutely no exploit! Because if it had only like 5 waves or so, I would have simply aborted the mission, and taken it again, over and over again. Same difference. Just seemed like a quiet little spot for me to do my grinding, alone, is all.

    Honestly, I think D'Angelo has taken an unusually self-centered stance on this (what with himself, of course, being eminently familiar with XP loot tables). And then he concluded, unduly harshly, that people having played on Elite are exploiters, and must now be punished. And I only played on Elite, for no greater reason than that I used to do STFs on Elite too: no nefarious motives involved. And, I have to admit, I feel quite a bit of resentment over this. This isn't over Tomorrow.

    Also, it has been brought to my attention, that, apparently, they measured my 'XP per time VS average XP per time.' I hope someone in the highter echelons of PWE catches the irony of this. So, I paid D'Angelo hundreds of euros this month, so as to gear up my Aquatic Destroyer (and other ships) to all Ultra Rare Mk XIV, and now I'm an exploiter because I did too much DPS?! Lolwut?! Say it ain't so! Because if it is, then there's not enough voltage in the universe to electroshock me back into coherence! Seriously, I find this outrageously insulting, even. I did *exactly* what they expected of me: drop tons of RL money to gear up, significantly. And in comes D'Angelo, telling me I wasn't allowed go so much faster than the 1k person across the map! And then he steals 300,000 skillspoints from me!

    D'Angelo, you may have realized people were going faster than you had envisioned they would. Yet, instead of taking personal (and professional) responsibility for maybe having less than optimized XP loot tables, you went the other direction, and started accusing people of being exploiters for not having noticed themselves either! (Let the reality of that sink in for a moment, please!) That was a grave faux pas, really.

    I really do want my XP back. I never teamed up with anyone (except for PUGs, of course); nor even used any team trickery, or any other means to cheat. 'The story of me' went down exactly as laid out above.
    3lsZz0w.jpg
  • rogerthomsonrogerthomson Member Posts: 97 Arc User
    edited October 2014
    Why are topics not allowed and closed where people ventilate their dissapointment regarding the things currenly happening

    I find it completely normal that players should have also the opportunity to ventilate their dissapointments and write them down in community forums.

    It is false advertisment if the negatives and critisism gets removed form the community forums, just because in reality Cryptic is afraid to lose business (the real reason I think).

    And even worse if players cannot ventilate their opinions, this all will take much longer to settle, that is simple psychology. And even cause exactly what Cryptic is afraid of, which is loss of business becaus unsatisfied people will leave the game.
  • sernonserculionsernonserculion Member Posts: 749 Arc User
    edited October 2014
    My ticket seems to not have been answered after a full day...
  • jorantomalakjorantomalak Member Posts: 7,133 Arc User
    edited October 2014
    My ticket seems to not have been answered after a full day...

    over my tenure in this game ive sent so many tickets with no response i just stopped sending them why bother if cryptic doesnt care to address them
  • sernonserculionsernonserculion Member Posts: 749 Arc User
    edited October 2014
    over my tenure in this game ive sent so many tickets with no response i just stopped sending them why bother if cryptic doesnt care to address them

    But the OP... !!! :P
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  • thexpl0r3rthexpl0r3r Member Posts: 121 Arc User
    edited October 2014
    Ouch, this was a very bad decision... both taking away points and decreasing XP... You should've fixed the bug and cut the losses... not alienate top players who are mostly affected by this... they create game economy... I just hope this won't kill STO, but not very optimistic... Now you cannot get to 60 even if you play whole new story content on Elite... oh boy... such a bad move...
    Thexpl0r3r.png
  • hyplhypl Member Posts: 3,719 Arc User
    edited October 2014
    It seems reporting actual exploits is against the rules.
  • askrayaskray Member Posts: 3,329 Arc User
    edited October 2014
    deokkent wrote: »
    ASKKKKKKKKKKKKKRAAAAAAAAAAAY duuuuuuuuuude, over here!!!.


    You gonna close this one too? The OP started flame wars.
    One day when I want to be canned, I'll close dev posts :P
    hypl wrote: »
    It seems reporting actual exploits is against the rules.

    As it's been stated many, many, many times, reporting real exploits on here isn't the way to go. Your thread was moved and an email sent off to have it looked at.
    Yes, I'm that Askray@Batbayer in game. Yes, I still play. No, I don't care.
    Former Community Moderator, Former SSR DJ, Now Full time father to two kids, Husband, Retail Worker.
    Tiktok: @Askray Facebook: Askray113


  • lordsteve1lordsteve1 Member Posts: 3,492 Arc User
    edited October 2014
    Firstly thank you to Stephen for the explanation.

    I at least feel it clears up a fair bit of the misinformation and gossip that has been flying around both on here an in zone chat for the past few days. it explains the concerns of the devs and is fairly clear cut in explaining what the exploit in play was and why they felt it needed to be dealt with. I might not agree completely with the way it was dealt with or the way it was analysed and determined to be an exploit but the fact that they finally put out a decent post to explain the deal is a good decision and I respect them for that.

    I think the majority of the problems the player-base was having was the sheer lack of decent communication from the devs regarding this whole affair, that pretty easily boiled over into forum rage threads etc. If things had been dealt with quicker and a bit more openly then a lot of people would be far happier.

    The OP is the sort of communication we all really would like to see much more often when there are clearly issues in game that need addressing.
    I mean we would all be a lot, lot happier if we got some sort of post like the OP to keep us informed of for example: delays with secondary deflectors, the huge increase in NPC HPs, the removal of exploration mission/sectors etc.
    There's a been a seething mass of mistrust in the devs for a long time now and they really need to start addressing valid issues or concerns that are raised a lot by the players. Start giving some information to the players and you'll find that even if things aren't getting fixed at least they will be able to see the bigger picture and the rumours hopefully will calm down.
    SulMatuul.png
  • aelfwin1aelfwin1 Member Posts: 2,896 Arc User
    edited October 2014
    In my long history of online gaming, this is the second time I've seen a post that pleasantly surprised me in this way.

    Communication is essential with online games..between players, between developers, and between those two groups. Chaos ensues when those lines of communication fail.

    Which is why our esteemed EP needs to have more post then he does at the moment (2) , after being on the job for over a year .
    bwemo wrote: »
    TD/Argaya was a level of gameplay this game hasn't seen in a long time. Id dare to say it was remanisant of pre F2P Gamma stf gatherings. People were having more fun than they've had in this game in a long time. Now, you've nerfed the exp so hard, doffing is better exp than being social with leveling. My friends list is cut down to the usually 8-10 people who haven't joined the rest in leaving. Perhaps this is time you guys step up and realize what you're labeling as an exploit has turned into the most enjoyable game time people have had in years, and would benefit you to exploit it as much as we apparently have.

    QFT !
  • noshufflenoshuffle Member Posts: 271 Arc User
    edited October 2014
    Funniest part of it all :

    When you get exploited in real life due to your own stupidity and idiocy, the only thing you can do is slapping yourself against your own head for letting it happen. :D
    OK, if I have to stay here for a while, your cieling ... looks idious.:D
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  • thutmosis85thutmosis85 Member Posts: 2,358 Arc User
    edited October 2014
    deokkent wrote: »
    Eh?:confused:

    You're a moderator, are you not?

    I guess it was one of these "It's a joke haha" ... psssst "It actually isn't, please get me out of here" - Situations :P
    Patch Notes : Resolved an Issue, where people would accidently experience Fun.
This discussion has been closed.