Starfleet Episode: Trapped. Wormhole error

caltair

In this episode the character needs to scan various debri while looking for a lost starship. On one the debri fields a wormhole trap appears sucking the ship into the next phase of the mission. For the last couple of days that wormhole trap has been malfunctioning. The light effect and gravity well appear but instead of teleporting the player to the next phase, you are simply stuck, unable to move or leave or go in. The ship just sits at the mouth of the wormhole spinning and being rocked in almost every direction.
I attempted logging out of the character, dropping the mission and reentering the mission over and over again and suddenly I was inexplicably allowed to start the mission from inside the wormhole and did not need to begin from the very beginning.
It was very confusing and frustrating and I hope it can be fixed soon.