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complete game crash on attempt to load defera invasion zone

drumcd74656drumcd74656 Member Posts: 183 Arc User
edited July 2014 in PC Gameplay Bug Reports
Ticket #140721-000370
Unable to load character Djinn. Was attempting to transition to Defera Ground Invasion zone. Complete game crash to desktop. Relaunch of game client freezes and will not connect to server after crash. Must hard-reboot the computer and then try game client again. Repeated attempt of force-verify of game files and of safe login unsuccessful. Total game crash repeats with no deviation from previous pattern. Other characters are unaffected, but none have attempted to go to same zone.
[SIGPIC][/SIGPIC]
Post edited by drumcd74656 on

Comments

  • drumcd74656drumcd74656 Member Posts: 183 Arc User
    edited July 2014
    error screen on crash states the following:

    fatal error: error decompressing data. verifying files in the launcher may fix this issue.:

    technical details: error decompressing data. verifying files in the launcher may fix this issue.: /piggs/bins.hogg:bin/geobin/maps/planets/bre/bre_defera_social_ground/bre_defera_social_ground.zone/
    world_cells_shared.info:
    [SIGPIC][/SIGPIC]
  • drumcd74656drumcd74656 Member Posts: 183 Arc User
    edited July 2014
    Even after the patch on Tuesday, there is no ability to log onto this character, Cryptic. Safe-mode, force verify, normal mode all lead to the same outcome. Crash to desktop and reboot to make launcher connect to server. The auto-reply to the ticket said everyone was too busy to look at it.

    What about deleting the file that the game says is corrupted and making the force verify replace it?
    [SIGPIC][/SIGPIC]
  • drumcd74656drumcd74656 Member Posts: 183 Arc User
    edited July 2014
    I purposely renamed the bins.hogg file and did a force-verify to make the program re-patch this "missing" data. It's downloading now.

    Is anyone else having problems similar to this?
    [SIGPIC][/SIGPIC]
  • drumcd74656drumcd74656 Member Posts: 183 Arc User
    edited July 2014
    Heh. I fixed my own problem. Worked like a charm. If anyone else runs into this problem, remove the corrupted hogg file, force verify and let the game re-install the missing data.

    I would thank Cryptic, but... you know.
    [SIGPIC][/SIGPIC]
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