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Dev interview on STOKED RADIO today

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  • orangeitisorangeitis Member Posts: 5,222 Arc User
    edited July 2014
    xiaoping88 wrote: »
    Now, of course their is much whining in every MMO forum.
    The art is to filter out what is actually helpful, not to disregard everything because you feel hurt.
    Agreed. If the MMO could actually be improved, the correct feedback could be useful. But as Geko stated in the interview, any based on subjectivity is useless. And I'd think that "MMOs should be totally free! They shouldn't need to make money!" TRIBBLE definitely falls into that.
  • vesterengvestereng Member Posts: 2,252 Arc User
    edited July 2014
    In this here case it was just as much they folks on stoked radio that did not do their homework.

    Al Rviera is directly asking them to list the actual complaints and they like "oh I haven't really paid attention to it".

    It wasn't like the thread about the UI was missing rock solid examples to bring up
  • hippiejonhippiejon Member Posts: 1,581 Arc User
    edited July 2014
    vestereng wrote: »
    In this here case it was just as much they folks on stoked radio that did not do their homework.

    Al Rviera is directly asking them to list the actual complaints and they like "oh I haven't really paid attention to it".

    It wasn't like the thread about the UI was missing rock solid examples to bring up


    This.

    A Hundred Times this.

    Al directly asked, give me some solid examples. Give me some actual feedback, so I can understand what people mean.
    And despite posts and posts of actual well thought out feedback, not just "ranting and raging", the hosts were unable to cite or reference any of that feedback because they hadn't actually done any research into what people were asking.

    It turned this entire portion of the interview into a joke.
    The hosts should have done their homework at least about the questions they decided were worth bringing up.
  • vegeta50024vegeta50024 Member Posts: 2,336 Arc User
    edited July 2014
    I think the reason why the hosts of STOked haven't paid much attention to the UI complaints is that they both essentially like how it's laid out. The one suggestion they did give was that the rewards and the requirements should be swapped. The sorting doesn't sound to be like a major problem anymore since it's coming in a later patch.

    TSC_Signature_Gen_4_-_Vegeta_Small.png
  • angrytargangrytarg Member Posts: 11,014 Arc User
    edited July 2014
    I think the reason why the hosts of STOked haven't paid much attention to the UI complaints is that they both essentially like how it's laid out. The one suggestion they did give was that the rewards and the requirements should be swapped. The sorting doesn't sound to be like a major problem anymore since it's coming in a later patch.

    If that is the case they shouldn't ask the community for oppinions/questions in the first place and just do their show for their own entertainment.
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  • crypticarmsmancrypticarmsman Member Posts: 4,115 Arc User
    edited July 2014
    Well, next time STOked Radio should be more honest and instead of claiming to interview Al Rivera (which they really didn't do); they should just say: "We're bringing on Lead STO Designer Al Rivera to promote STO.."; and then they don't have to pretend to interview him. Then they can just completely suck up to him with no qualms just like they did for the majority of this past podcast.

    Hell, just spend the whole time on STO and Star Trek trivia. I'll be more informative and entertaining then listing to Al Rivera just complain about how STO players who disagree with the choices he approves just blindly rant and don't provide any real valid feedback. <--- Which is a lot of BS of course but since Al never really bothers with the forums either way, sounds good on a podcast.:eek::D
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    PWE ARC Drone says: "Your STO forum community as you have known it is ended...Display names are irrelevant...Any further sense of community is irrelevant...Resistance is futile...You will be assimilated..."
  • kirksplatkirksplat Member Posts: 0 Arc User
    edited July 2014
    hippiejon wrote: »
    This.

    A Hundred Times this.

    Al directly asked, give me some solid examples. Give me some actual feedback, so I can understand what people mean.
    And despite posts and posts of actual well thought out feedback, not just "ranting and raging", the hosts were unable to cite or reference any of that feedback because they hadn't actually done any research into what people were asking.

    It turned this entire portion of the interview into a joke.
    The hosts should have done their homework at least about the questions they decided were worth bringing up.

    Good points, but maybe they thought that Geko was actually reading the forums and thus aware of the constructive feedback given in nearly every page of the Re: Doff UI thread. We've been giving him specific examples for many weeks now, from tribble testers to launch reactions.

    Before he gets on an interview to defend and justify a new system, it would be good to do some homework, instead of relying on a podcast host to tell him what people are saying.

    Just my two cents here.
    [SIGPIC][/SIGPIC]
  • szimszim Member Posts: 2,503 Arc User
    edited July 2014
    I think Geko got away way to easily. Saying that in the UI feedback threads there's only complaints and ranting and no constructive feedback to be found is an insult to everybody who took the time to formulate a feedback post. I was just looking at the tribble UI feedback thread and it has many constructive posts which explain in detail what people don't like, why they don't like it as well as what they would like to change. Al must be a VERY selective reader if all he sees are rants and complaints.
  • pweistheworstpweistheworst Member Posts: 986 Arc User
    edited July 2014
    That's the last time I waste my time and internet bandwidth on that useless radio podcast.

    If the devs just want to write off all the legitimate bug reports (NOT whinny complaints, but LEGITIMATE user reports about bugs) and pretend that we're all a bunch of useless schmucks for wasting our time in these forums then fine.

    Hey, devs, if you think these forums are so useless then shut them down. Apparently there's no point to us reporting bugs since you think we're just ranting about nothing and as a result you've stopped paying attention to valid complaints about specific bugs.
    In the immortal words of Captain Sisko: "It may not be what you believe, but that doesn't make it wrong."

    Don't believe the lies in this forum. I am NOT an ARC user. I play STO on Steam or not at all.
  • rinksterrinkster Member Posts: 3,549 Arc User
    edited July 2014
    To my mind there are two main issues.


    The 'whiny lil b*****s' comment, firstly.


    In another thread recently, some of us discussed what we wanted from communication with the devs.

    Towards the end of the thread, Taco was asked a question but not to answer it.

    A respectful dialog with the devs requires both sides to approach the other with some degree of decorum.

    During the thread, some of us had already admitted to intemperate language in the past. We recongised how, rather than improve communication, it interferes with it.

    Taco was asked what was the devs first reaction to the dissatisfaction with 9.5

    Was it 'maybe we have a problem' or was it 'terrible players dont appreciate us'.



    Sadly we now have a definitive answer.





    Secondly, the idea that there was no useful feedback on the new UI from tribble.

    As a statement, it is patently false.

    Any of us can go and look at the threads on the tribble forum about this.

    Sure, we'd find some ranting, some incoherent entitlement issues and a fair bit of intemperate posting.

    We'd also find copious amounts of cogent, well written information. Often using examples to make their points.

    One doesn't have to agree with all, or indeed any, of those critiques to acknowledge their existence.

    They exist, they have existed from before 9.5 went live and many of the issues have been re-reported post 9.5

    What this points at, is an utter failure somewhere Cryptic-side.

    Either Mr Geko genuinely didn't know about the existence of that feedback, or he straight out lied about it.

    I find it hard to imagine any other reason for the obviously false statement.

    And both of those explanations are extremely worrisome.




    I really wish I was going to STLV so I could ask for some clarifications on these issues.
  • kirksplatkirksplat Member Posts: 0 Arc User
    edited July 2014
    rinkster wrote: »


    The 'whiny lil b*****s' comment, firstly.



    He didn't really use this phrase, did he?
    [SIGPIC][/SIGPIC]
  • shpoksshpoks Member Posts: 6,967 Arc User
    edited July 2014
    kirksplat wrote: »
    He didn't really use this phrase, did he?

    I was asking the same thing as well. :confused:
    HQroeLu.jpg
  • kavasekavase Member Posts: 771 Arc User
    edited July 2014
    First and foremost I barley play the game at all after which fleet holdings were introduced which triggered a massive power creep in the game. I seen it going in a direction I didn't like, so play time has been reduce significantly(pretty much nonexistent now).

    I come to the forums(mostly to read up on things and what has changed and what are on peoples mind in general) and post very little as I follow up on a number of different game forums, so don't have time. I actually do this more than I play the games themselves, lol.

    Point is, I knew about the new Doff feedback which some of it was very constructive. Yes, people rant and rave about it, but I skipped those threads. You don't dwell on that, you focus on what the players are providing you with, which was FREE constructive feedback. You know, some companies DIE to get this type of feedback?

    I'm going to give STOked a free pass only because perhaps they were caught off guard that Al asked for examples or that they didn't want to get him upset.

    But how is it possible that Al didn't know, or just thought of it being whiny little b...s. Couldn't he follow up on these threads. I can do it with limited time and go through 7 or 8 games daily and it doesn't take me that long. Or better yet, isn't there someone who can communicate with him to basically summarize what the player base is saying and providing for in terms of feedback?

    Oddly enough, it never used to be like this here. In fact, I recall a post CaptainGeko made a few years back when the first or second(can't remember how many there has been now) crafting revamp was done and people complained about having dilithium cost to craft. He address the issue even though there wasn't really much he could do, but he did acknowledge the feedback and explained in detail why it had to stay the way it was.

    This pod cast only reinforces the fact that there is poor communication between player and developer. Something you'd probably expect to see with a very large developer, but not Cryptic. This is very disappointing and I feel bad for anyone who has posted here to provide well thought out and written ideas and feedback because it appears that they are being ignored.
    Retired. I'm now in search for that perfect space anomaly.
  • kirksplatkirksplat Member Posts: 0 Arc User
    edited July 2014
    shpoks wrote: »
    I was asking the same thing as well. :confused:

    I don't recall it, and I've relistened to that part of the doff ui interview. You could argue that it's what he really means, but he didn't use those words.
    [SIGPIC][/SIGPIC]
  • hippiejonhippiejon Member Posts: 1,581 Arc User
    edited July 2014
    You know what?

    It's not even worth commenting on this at length.

    TRIBBLE interview.
    Nuff Said
  • kirksplatkirksplat Member Posts: 0 Arc User
    edited July 2014
    hippiejon wrote: »
    *said stuff

    It might also be the case that the good info is simply not getting to him via traditional ways, i.e. BranFlakes.
    [SIGPIC][/SIGPIC]
  • welcome2earfwelcome2earf Member Posts: 1,746 Arc User
    edited July 2014
    The interviewers didn't do their research or due diligence before askign a question. The Dev didn't do his before answering. Either that, or is simply unwilling to accept the viable, constructive feedback that was give about the DoFFing changes on Tribble - feedback that was there sicne the moment it hit the server.
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  • azurianstarazurianstar Member Posts: 6,985 Arc User
    edited July 2014
    Let's face it, Geko doesn't read the forums. Even Branflakes once said he gathered constructive feedback and sent it to the appropriate devs. So if he wants to play the role of Marie Antoinette, then by all means. Sooner or later, someone will be eating that cake.

    And him dissing the Star Trek (Online) Community like he just did, I think he might have some explaining to do in person at the Star Trek Convention.
    artan42 wrote: »
    So. We saw a Steamrunner in ENT, doesn't make it a 22nd Century ship, it just means they reuse CGI in the background where nobody will notice them.

    Got evidence to back up that statement?
  • spacebaronlinespacebaronline Member Posts: 1,103 Arc User
    edited July 2014
    kirksplat wrote: »
    He didn't really use this phrase, did he?

    He only says the word several times "ranting" - as in: 'there has been no concrete feedback on the forums regarding the new UI, just a lot of people ranting that they don't like it'
  • kirksplatkirksplat Member Posts: 0 Arc User
    edited July 2014
    He only says the word several times "ranting" - as in: 'there has been no concrete feedback on the forums regarding the new UI, just a lot of people ranting that they don't like it'

    Well... he did preface it with something like "What I've seen..."

    He pivoted from that to basically: "What have you seen? What is on those forums? I want to hear it and address it."

    Stoked Radio scrambles to its audience for the info.

    It's still not really an excuse to characterize the community's reaction as directionless and subjective, with players just feeling uncomfortable with change. If he's is going to say that, he better have read at least a few pages of the threads. Because doing so would have changed that perception.
    [SIGPIC][/SIGPIC]
  • razar2380razar2380 Member Posts: 1,187 Arc User
    edited July 2014
    I think that someone needs to read the forums, to understand what, and how their customers are saying things. It is true that some players have gotten upset with some of the changes, and I don't blame them. There are a number of players that view STO as more than just a game, and take it more serious than I would. When that happens, some might not be very nice, or respectful in what they try to say, or the suggestions they convey.

    However, there are a large number of players that have kept a calm attitude about it, no matter how upset they might be. They try to be respectful, and offer advice, or suggestions to help make this product better, and therefore make it more enjoyable.

    Not everyone says things that might hurt your feelings. Yet, when you use a few mean comments that hurt your feelings as an excuse not to read the forums, or listen to the customer feedback that you asked for, it shows a lack of respect for those that tried to freely offer their personal time to help, like you asked.

    For many years, I worked in fields of work that required me to deal with the public. This work included customer service, retail, and public relations through the internet, phone, and personal one-on-one interactions. When you accept a job where you need to either deal with the public, or get feedback from them, some times it will not be nice feedback. If you let the negative feedback hurt your feelings, and not focus your time and energy on the helpful feedback, then you cannot spin it in any way where the customer is at fault. And that is what he tried to do when they got complaints. He tried to make it look like the problems were our fault because all we wanted to do is "rant". I am sorry, but that is an excuse.

    Also, when asked about the power creep, he said that power creep was the difference between a fresh level 50 character, and a veteran one. I am sorry, but it is more than that. The difference between fresh 50, and vet is the time invested to get the better stuff. Does this allow some to participate in the power creep? Yes. But only because they took the time to invest into it.

    He said that the difference between the fresh 50's and the vets was going to be fixed. If it is because of a DPS cap, it will only hurt sales, because players will not need to buy the better ships, if the cheap ones will do the same.

    If it is due to a level cap increase, then it will still not solve the problem. When someone has been at level 60 for a year, and they are out DPSing a fresh level 60, what next?

    Look at the ships that are being made for the C-Store, and lockboxes. Also, BOFF skill and DOFF traits. The gear, and much more. That is where the power creep is, and they will not stop making any of the new stuff that encourages power creep, because that is what is, and will be selling.
    Leader of Elite Guardian Academy.Would you like to learn how to run a fleet? Would you like to know how to do ship builds (true budget as well as high end)?The join the Academy today!
  • puttenhamputtenham Member Posts: 1,052 Arc User
    edited July 2014
    orangeitis wrote: »
    Isn't that a given? He can't go into much detail at all for what isn't set in stone, becauyse if plans change, many players will out him for lying, even he says "this is our plan now, but it might not be come time for it to release".

    Hell, it's probably even company policy. Smirk said it's the reason he can't say anything more than they give the greenlight for him to say either.

    \0/ yay for fanboys who constantly make excuses for the devs and their BS... without you, they wouldn't be able to sleep at night..

    the hard questions are when we ask why they did something, or why they didn't listen.. not whats coming.. he doesn't like getting questions like that, I have been behind the scenes for a certain podcast, and when the hosts ask the "hard questions" we generally do not hear from that dev for a long long time.. as they are all only willing to be told how awesome they are and how awesome the game is... its generally why the hosts sugar coat every thing, and only ask questions they know the devs generally want to be asked.. and if they do step over the line, the second the dev shows he isn't into it, they press no further... journalism at its best folks...
  • mightybobcncmightybobcnc Member Posts: 3,354 Arc User
    edited July 2014
    Got evidence to back up that statement?

    The Millennium Falcon in Star Trek First Contact, the Orca Command 3A Kodiak in Battlestar Galactica, the the USS Enterprise in Battlestar Galactica, E.T. the Extraterrestrial in Star Wars, should I go on? Production houses like ILM reuse art assets and even deliberately insert easter eggs from other franchises into background shots all of the time. Heck, the Kodiak wasn't even a background shot, it was front and center.

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  • zathri83zathri83 Member Posts: 514 Arc User
    edited July 2014
    At least they didn't say that Pakleds give space crit again. Or did they?
  • azurianstarazurianstar Member Posts: 6,985 Arc User
    edited July 2014
    The Millennium Falcon in Star Trek First Contact, the Orca Command 3A Kodiak in Battlestar Galactica, the the USS Enterprise in Battlestar Galactica, E.T. the Extraterrestrial in Star Wars, should I go on? Production houses like ILM reuse art assets and even deliberately insert easter eggs from other franchises into background shots all of the time. Heck, the Kodiak wasn't even a background shot, it was front and center.

    That's not the point. Everyone knows about reuses or easter eggs like the Millennium Falcon in First Contact and R2-D2 in Into Darkness.

    I'm asking the guy for proof there was a Steamrunner in Enterprise. Because I know they reused CGI assets from DS9 and Voyager, but never once heard of a Steamrunner model being used on Enterprise.
  • eldarion79eldarion79 Member Posts: 1,679 Arc User
    edited July 2014
    That's not the point. Everyone knows about reuses or easter eggs like the Millennium Falcon in First Contact and R2-D2 in Into Darkness.

    I'm asking the guy for proof there was a Steamrunner in Enterprise. Because I know they reused CGI assets from DS9 and Voyager, but never once heard of a Steamrunner model being used on Enterprise.

    That is an easy one, there are a pair of Steamrunners inserted in ENT when the Enterprise returned to Earth in Storm Front Part II.

    http://img2.wikia.nocookie.net/__cb20070321210738/memoryalpha/en/images/e/ee/Earth_armada.jpg

    However, we know that Arturis knew about Federation design principles in his Dauntless and we know that the Voyager crew didn't question the ship. So we can assume that the Dauntless design is a real Federation one, so that the ship could be in the design stages or there was a prototype before Voyager left. The Dauntless that we see at the Battle of Procyon could be a sister ship.
  • azurianstarazurianstar Member Posts: 6,985 Arc User
    edited July 2014
    eldarion79 wrote: »
    That is an easy one, there are a pair of Steamrunners inserted in ENT when the Enterprise returned to Earth in Storm Front Part II.

    http://img2.wikia.nocookie.net/__cb20070321210738/memoryalpha/en/images/e/ee/Earth_armada.jpg

    However, we know that Arturis knew about Federation design principles in his Dauntless and we know that the Voyager crew didn't question the ship. So we can assume that the Dauntless design is a real Federation one, so that the ship could be in the design stages or there was a prototype before Voyager left. The Dauntless that we see at the Battle of Procyon could be a sister ship.

    HERE is another screenshot of those infamous "steamrunners". :rolleyes:

    But the thing is......they weren't Steamrunners, they were Alien ships, the Sarajevo-type, Intrepid-types and Class II / Warp Delta (variant of the Emmett-type).

    If you doubt me, feel free to ask Doug Drexler. He was involved with Enterprise's CGI. And if he did use the Steamrunner, don't you think we would know about it after 10 years? I mean they never kept CGI cameos from the fans now have they?
  • eldarion79eldarion79 Member Posts: 1,679 Arc User
    edited July 2014
    HERE is another screenshot of those infamous "steamrunners". :rolleyes:

    But the thing is......they weren't Steamrunners, they were Alien ships, the Sarajevo-type, Intrepid-types and Class II / Warp Delta (variant of the Emmett-type).

    If you doubt me, feel free to ask Doug Drexler. He was involved with Enterprise's CGI. And if he did use the Steamrunner, don't you think we would know about it after 10 years? I mean they never kept CGI cameos from the fans now have they?

    They were Steamrunners, you can see the deflector dish underneath. Yes, we know about it, in fact various sites at the time did mention them, including Ex Astris Scientia, which still has the frames showing the various Steamrunners, which is odd since you have a link to that very site, why didn't read more into it or look at the screenshot where Mr Schneider literally points them out?

    Why would you name drop Drexler anyways? Does it matter who was the CGI artist. ENT was always re-using CGI ships from other series. There's the infamous K'tinga, the Bajoran freighter, the aft end of the Warbird,and a few Delta Quadrant ships (such as the shuttle, Alice) in which in that very same scene as the Steamrunner, there is a Hazari ship from the Delta Quadrant.
  • tucana66tucana66 Member Posts: 710 Arc User
    edited July 2014
    We're getting off-topic with the Steamrunners. Let me try to steer the conversation back for a minute...
    * We've established that CaptainGeko and STOked were both culpable in providing (as hippiejon said it best) a "TRIBBLE interview."

    * kirksplat showed (post-interview) that there were SPECIFIC EXAMPLES of user feedback on the forums which weren't "rants." (In fact, there were other useful, specific feedbacks given which weren't included in that sampling.) And those examples had been SOLICITED BY CRYPTIC on the STO Forum during the Season 9.5 testing.

    There are many good posts within this "Dev interview on STOKED RADIO today" thread.

    But where do we go from here?

    To cers001, who posted:

    "Captain Geko" interview comming with Stoked Radio got a Questions?
    http://sto-forum.perfectworld.com/showthread.php?t=1165311

    Dev interview on STOKED RADIO today
    http://sto-forum.perfectworld.com/showthread.php?t=1171331

    ...you're either someone affiliated with STOked, or helping with the communications. In either case, it's incumbent upon STOked (and other STO podcasts, imo) to start asking questions like these:
    Starting with STO Expansion 2 (or STO Season 10), how can Cryptic manage a better alpha/beta testing cycle with players?

    Why, I ask?
    It would help to know that constructive community feedback is being heard. Within the STO Forum, Cryptic solicited for feedback during Season 9.5 (specifically the Crafting revamp). But very little formal acknowledgment of changes/suggestions from the community feedback.

    Also, some form of reward for alpha/beta testing would be appreciated, eg. a Season 10-related tribble, etc. (similar to what Cryptic gave out during past testing cycles, e.g. Season Six, etc.)


    Would Cryptic consider opening itself for idea submissions (for missions, mini-games, and STFs) for STO?

    * An email form or forum area where Cryptic mandates required fields for all submissions, so they receive ideas in a specific fashion.
    * A legal statement to understand the terms of all submissions.
    * This is not a contest. Not for compensation or royalties. Not for credit.
    * This solicitation could occur over a two week period. Based on feedback, another call for idea submissions could take place. Maybe twice a year, ?

    I would ask that Cryptic provides some form of feedback, even if it's "Thank you for your submissions." Not that they're disappearing into some black hole/circular file cabinet...

    Many players have GREAT ideas that could be leveraged by STO. The ideas can't be implemented within the STO Foundry. These ideas could be considered by the STO producers for development within the main game.


    I posted those exact questions in the "Captain Geko" interview comming with Stoked Radio got a Questions? thread. Others (included some within this current thread) asked some non-confrontational questions as well.

    Questions, like these, are intended to start a dialogue. Not attack, not dictate, but make suggestions, start a REAL conversation.

    I'm not interested in listening to a podcast where the lead developer is dissing his customers, avoiding (or derailing) answering questions. I'm especially disappointed in CaptainGeko (Al Rivera). After your 15+ years in this industry, there is no need for such contempt or ignorance on your part.

    To STOked (and other podcasts), thank you for being dedicated to the STO community. But do everyone the service of a.) asking the BEST questions possible; b.) doing your homework in advance.

    And BE OBJECTIVE.
  • azurianstarazurianstar Member Posts: 6,985 Arc User
    edited July 2014
    tucana66 wrote: »
    We're getting off-topic with the Steamrunners. Let me try to steer the conversation back for a minute...

    Meh, sorry. Just some people like to troll and pick out little comments and blow them out of proportion. Which derails threads. All because they want to argue over stupid things.
    eldarion79 wrote: »
    They were Steamrunners, you can see the deflector dish underneath. Yes, we know about it, in fact various sites at the time did mention them, including Ex Astris Scientia, which still has the frames showing the various Steamrunners, which is odd since you have a link to that very site, why didn't read more into it or look at the screenshot where Mr Schneider literally points them out?

    Why would you name drop Drexler anyways? Does it matter who was the CGI artist. ENT was always re-using CGI ships from other series. There's the infamous K'tinga, the Bajoran freighter, the aft end of the Warbird,and a few Delta Quadrant ships (such as the shuttle, Alice) in which in that very same scene as the Steamrunner, there is a Hazari ship from the Delta Quadrant.

    I dropped Drexler's name, because he was in charge of the CGI for the show. And you could ask him if he did or not.

    As for the K'T'inga, its well documented that John Eaves was working on the D-4 (which we know in-game as the Koro't'inga), which was to go there. But some genius at CBS had to argue about the windows and they had no choice but to use the K'T'inga CGI model they had on hand, due to the lack of production time.

    The Steamrunner-class doesn't exist in the Enterprise-era. The Dauntless was at the Battle of Procyon and justifies Cryptic using it for STO. I'm done with the derailing of the thread. So take it to PMS or move on.
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