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"dungeon support"

betayuyabetayuya Member Posts: 1,059 Arc User
you know why, trolls.

(to development)

you want players to play STO, make kicks, and/or offer support and bans when people impend the game.

even better, live chat in game (GM to player), this is 2014 not Win95, why isn't this behavior snuffed, and why do you allow it?

it really smacks down the quality of your product, if things like this continue, it ruins the game for everyone, now, you have answered a question about an emote before, can you be as kind as to anwaer this one, i want to know what GMs intend to do about these things, there is a fine line between fun and harrasment online. i think the world has seen enough of it.

dude speak is not RP / intentionally blocking things off for a rise is online bullying, do you support online bullying on your product?

this is a formal, question
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Post edited by betayuya on

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    dahminusdahminus Member Posts: 0 Arc User
    edited May 2014
    I am so confused right now...

    Was this fragmentation intentional, is English your second language? Are you venting?

    Why is this...string of words....put together the way it is?

    I'll try to answer...but I'm not cryptic.

    In game GMs offer little to no actual help. I assume Cryptic has a "only the essentials" policy as to why GMs are doing what they do. So you can't really blame the GMs, they should be retitled to bug aids. They barely do anything that qualifies for the title of a gm and they are held to it.

    Unfortunately, your probably dealing with what would be harassment in many other mmos but here, it is within the tos...
    Chive on and prosper, eh?

    My PvE/PvP hybrid skill tree
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    iconiansiconians Member Posts: 6,987 Arc User
    edited May 2014
    This is a very good question, but unfortunately it falls into being a "Gotcha" question.

    This is, indeed, 2014. We should have more robust and intricate GM services for Cryptic's products. However, there are many reasons we do not.

    1: Money.

    GMs draw paychecks and collect benefits from their employer. Having 24/7 GM support is costly. To the point that it is simply cheaper to log everything and deal with it the next business day. Unfortunately, that means nobody is getting kicked or banned for doing something on the weekend until Monday when the GMs clock in at Cryptic.

    It should not be this way, since the quality of life in the game should be considered of utmost importance to Cryptic.

    Unfortunately, the quality of our lives in-game are not as important as money. I know that's not an answer you want to hear. Nor do I think it is an answer you should enjoy hearing.

    This should be proof enough due to the fact we do not have an exclusive Community Manager for STO. We have to share Trevor with other game communities owned by PWE.

    We are important enough to have extremely laughable Customer Service, but not important enough to warrant money being spent on making said Customer Service not as laughable.

    2: An oversaturated MMO market.

    It is not 1999 anymore. The MMO market does not consist of Ultima Online, EverQuest, and the various MUDs, MUSHes, and MOOs. A knock-off of EverQuest is not still a gleam in some Blizzard developer's eye.

    With an oversaturated MMO market, competition is now brutal. With the f2p model being all but set in stone (and even the most successful MMOs have some type of f2p aspect by now), the push for more players outweighs the quality of players -- and in many cases, a lenience for unruly and harassing behavior.

    In short, trolls and the players who harass and make games unfun are just as desired in STO and any other MMO as civil and polite players. Money makes no distinction between the moral and the corrupt.

    3: A focus on altering the ability to troll rather than punishing the trolls themselves.

    Cryptic has demonstrated a preference to altering the gameplay as to deter trolling rather than punish players who can not conduct themselves in an appropriate manner. This has been the trend, with various changes to the game (such as the AFK penalty system), or the Biothermal Dampeners.

    Cryptic also prefers to point to things such as the Ignore feature to solve many problems players have with other players. They also take their own advice, which is why Cryptic developers seldomly post on the forums as much as they probably should -- and why they stick to releasing information on non-PWE and non-Cryptic media. The trolls on the forums can be quite intolerable at times. So... they simply ignore the forums.

    4: You are a number. Not a human being.

    This kind of goes with point #2. You are not valued as an individual person. You are valued as a potential source of income. This is true of all MMOs. An MMO will not cater to your own particular type of gameplay. If you are not in a type of 'majority' which could signifigantly alter Cryptic's bottom line, then you are likely wasting your breath looking for meaningful alterations to the game.

    Again, not an answer you want to hear. But it is the honest answer.
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    breadandcircusesbreadandcircuses Member Posts: 2,355 Arc User
    edited May 2014
    dahminus wrote: »
    Why is this...string of words....put together the way it is?

    I'll try to answer...but I'm not cryptic.

    I have to admit to reading this portion of your response and envisioning Shatner's voice, including pauses for the elispses. It made me smile, though I suspect that English is indeed the OP's second language. Plus, on the internet... allowances have to be made for spelling and grammar even with those that have English as their primary language.

    Otherwise, iconians nailed it, including the "laughable" part given the number of prefab responses I've seen. It certainly isn't a good answer, but there's nothing incorrect about it either. Beyond that, though, you have to remember that MMO's that truly do have a significant playerbase will always end up with at least a few jackasses wandering about. Most populations of any particular size have them; you'll find them in real life, and you'll find them online as well. Some of these are funny, some just believe they are.

    If the actions of another player rise to the level of actually impeding your ability to play you can always report them, but most of the time changing instances, beaming to your ship, etc. works just fine. I'd also suggest always having a chat tab created that does not include Zone chat but still allows Team, Fleet, and Private Messages. This allows you switch to that tab if Zone irritates or simply doesn't interest you while still being able to respond to teammates when you queue and fleetmates in general. If the troll happens to be a fleetmate, you can always request moderation from your Fleet leadership as well; I have seen fleetmates disappear from the roster because of poor behavior toward other fleetmates, though thankfully I've never had to be involved in it.
    Ym9x9Ji.png
    meimeitoo wrote: »
    I do not like Geko ether.
    iconians wrote: »
    With each passing day I wonder if I stepped into an alternate reality. The Cubs win the world series. Donald Trump is President. Britain leaves the EU. STO gets a dedicated PvP season. Engineers are "out of control" in STO.​​
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    aloishammeraloishammer Member Posts: 3,294 Arc User
    edited May 2014
    betayuya wrote: »
    even better, live chat in game (GM to player), this is 2014 not Win95, why isn't this behavior snuffed, and why do you allow it?

    Because money. To PWE, "It's all about the Benjamins." As in, Money to shareholders > > > Money spent on hall monitors
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    lomax6996lomax6996 Member Posts: 512 Arc User
    edited May 2014
    Because money. To PWE, "It's all about the Benjamins." As in, Money to shareholders > > > Money spent on hall monitors

    To be fair it's all about the money to the playerbase, first and foremost. As in "we want the most game we can get for the lowest price possible... or for FREE!"

    So before we start rolling our eyes at the "greed" of PWE/Cryptic let's remember that the game is designed to appeal to the greedy little players. Now if the playerbase decided, on the whole, that they were all perfectly willing to spend, say, $50 a month plus in game purchases as long as they got full time babysiitters in the bargainl.. Well then you'd HAVE full time babysitters. But the playerbase, on the whole, is NOT willing to spend that much. Many don't want to spend anything. In this world, now as always, you get what you pay for... no other paradigm is possible... Next Gen socialist rants and daydreams notwithstanding :D
    *STO* It’s mission: To destroy strange new worlds, to seek out new life and new civilizations... and then kill them, to boldly annihilate what no one has annihilated before!
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    betayuyabetayuya Member Posts: 1,059 Arc User
    edited May 2014
    no, it is about events where people lock the doors in STFs with the intent to get a rise out of people, and a matter of if they will actually allow people to remove the player going it, and if they do or do not care, if they do, features will be added to remove or GMs to "have a live chat" with the offender and the parties and handle the player. people join an SFT to play the game not see a troll intentionally flame the group for a rise

    note: no vent, the intent is to stop a bully from ruining the game for everyone else, and place them where they belong, out of sight, out of mind.

    alreading loving the "weaving of words" as so far, BUUUT...

    the "F2P" commentary supports user based kicks in STFs, ty
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    rahmkota19rahmkota19 Member Posts: 1,929 Arc User
    edited May 2014
    OP, trolls will always wonder the skies. An effective solution simply does not exist.

    My advice: report and ignore, play as many content as possible with premade groups of friends/fleet members, and don't let them spoil your day.

    I remember my latest Defera, me and a buddy on TS, a team of 4, 2 random players, when I trigger the first mission he leaves team. I remember my buddy telling "His name was troll" and I had to laugh so hard. Another players attempt at showing me how immature he was made me laugh due to my buddy. That is how you deal with trolls. That, and reporting and ignoring them.
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    betayuyabetayuya Member Posts: 1,059 Arc User
    edited May 2014
    well, ty rahmkota19, sometimes it just shows when they start in on it, and you gotta ask if they confront the person, honestly, i am not to worried about it, but i must quote Picard on that

    ""Maybe. But she or someone like her will always be with us, waiting for the right climate in which to flourish--spreading fear in the name of righteousness. Vigilance, Mr. Worf. That is the price we have to continually pay." "
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    redshirt78410redshirt78410 Member Posts: 16 Arc User
    edited May 2014
    lomax6996 wrote: »
    To be fair it's all about the money to the playerbase, first and foremost. As in "we want the most game we can get for the lowest price possible... or for FREE!"

    So before we start rolling our eyes at the "greed" of PWE/Cryptic let's remember that the game is designed to appeal to the greedy little players. Now if the playerbase decided, on the whole, that they were all perfectly willing to spend, say, $50 a month plus in game purchases as long as they got full time babysiitters in the bargainl.. Well then you'd HAVE full time babysitters. But the playerbase, on the whole, is NOT willing to spend that much. Many don't want to spend anything. In this world, now as always, you get what you pay for... no other paradigm is possible... Next Gen socialist rants and daydreams notwithstanding :D

    I and many others DID signup for this game to pay a subscription to play. Even before the first F2P games went live, some of us were putting out the warning of what type of people it was likely to attract. We were proven right, and yet the industry is rushing blindly into the fire to get those same players.

    As far as paying more for a special server with all the CS bells and whistles, that has proven to be a failure. SOE did it for Everquest years ago. The population on the server was weak to start, and once they started pulling back CS assets, it dwindled to the point they just shut it down. Now, I don't know what PWE?Cryptic pays their CS people, but I do know that SOE pays an OK hourly rate, IF you are going to school and working/playing in your off time. Or are a stay at home mom/dad and work while the kids are in school. Or are a retiree. Or are disabled and are looking to make a little more scratch. It's certainly not enough to live off in California. So go back to the full subscription, drop the F2P, and be able to pay for more just over minimum wage CS staffers.
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    askrayaskray Member Posts: 3,329 Arc User
    edited May 2014
    I and many others DID signup for this game to pay a subscription to play. Even before the first F2P games went live, some of us were putting out the warning of what type of people it was likely to attract. We were proven right, and yet the industry is rushing blindly into the fire to get those same players.

    As far as paying more for a special server with all the CS bells and whistles, that has proven to be a failure. SOE did it for Everquest years ago. The population on the server was weak to start, and once they started pulling back CS assets, it dwindled to the point they just shut it down. Now, I don't know what PWE?Cryptic pays their CS people, but I do know that SOE pays an OK hourly rate, IF you are going to school and working/playing in your off time. Or are a stay at home mom/dad and work while the kids are in school. Or are a retiree. Or are disabled and are looking to make a little more scratch. It's certainly not enough to live off in California. So go back to the full subscription, drop the F2P, and be able to pay for more just over minimum wage CS staffers.

    That's the problem. STO with subscription was not surviving. It would have closed it's doors if they didn't go F2P. And MMO's are launching F2P because they see how well it works. It keeps mmo's alive that ultimately would have no chance. Players like the option to purchase what they want, when they want and not have to worry about paying 15/month.
    Yes, I'm that Askray@Batbayer in game. Yes, I still play. No, I don't care.
    Former Community Moderator, Former SSR DJ, Now Full time father to two kids, Husband, Retail Worker.
    Tiktok: @Askray Facebook: Askray113


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    aloishammeraloishammer Member Posts: 3,294 Arc User
    edited May 2014
    lomax6996 wrote: »
    Now if the playerbase decided, on the whole, that they were all perfectly willing to spend, say, $50 a month plus in game purchases as long as they got full time babysiitters in the bargainl.. Well then you'd HAVE full time babysitters.

    Yes, in Fantasyland the game could go back to its failed Subscription-Only roots at far more than it cost when the sub-only model failed spectacularly the first time.

    But I've got some bad news for all the subscription-nostalgia people who think that would be a return to Nirvana. If you want to know what it would be a return to, go look up how PWE bought the game and went F2P in order for it to even survive. The road leads right back to where we are now.
    valoreah wrote: »
    GMs in any Cryptic game are a myth. They're like Bigfoot and the Loch Ness monster.

    Complete and utter rubbish.

    (I've seen pictures of Bigfoot and Nessie...asking for pictures of Cryptic GMs just gets you blank looks.)
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