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Forums > Home› Support› PC Gameplay Bug Reports

Exchange Nearly Unuseable

filmtrekfilmtrek Member Posts: 26 Arc User
edited April 2014 in PC Gameplay Bug Reports
Season 9 has made the exchange nearly unusable.

I've checked this on multiple internet connections and multiple characters, so it's not my connection:

1) Posting an item can take 2-5 seconds to leave inventory and transfer to the exchange. Sometimes longer. Sometimes it doesn't work at all.

2) Posted items may or may not appear in other people's searches, or the lag takes so long as to not be measurable. (Checked with multiple other players on specific items I posted after appx 5 and 15 minutes - no show on both time intervals).

3) Lag times on purchasing an item and having it appear in one's inventory is excruciating slow.

4) Searches take forever to display results, and when purchasing an item, a refresh of items can be significantly slow as well.

5) Taking a posted item down from the exchange works in haphazard fashion. It may or may not work, and if it does, it takes a significant amount of time.

Optimization of database searches is pretty much Compsci 101 stuff. These issues make the filling of fleet projects (which requires a responsive exchange interface to buy mass quantities of materials) slightly less agonizing than listening to William Shatner sing.
Post edited by filmtrek on

Comments

  • edgecrysgeredgecrysger Member Posts: 2,740 Arc User
    edited April 2014
    Yup, its really slooooooooooow now. Sometimes i need to wait 1 minute until my items get posted for sale. Or when i click in the search button, it takes ages to show the results.
  • nlindgren57nlindgren57 Member Posts: 0 Arc User
    edited April 2014
    Having the same problem, it speeds up once in awhile, but for the most part it's ridiculous to try and use now. That and ascending and descending searches have somehow been flipped.
  • eddgaraeddgara Member Posts: 17 Arc User
    edited April 2014
    What happen to the hide button for body, unable to see body armor for all four of my captians.
  • eddgaraeddgara Member Posts: 17 Arc User
    edited April 2014
    I just dump stuff now exchange is so slow it is not worth using. Season 9 sucks.
  • filmtrekfilmtrek Member Posts: 26 Arc User
    edited April 2014
    Several hours later, and it's even worse. Have you guys considered, you know, optimizing your tables?
  • luckychu#3534 luckychu
    luckychu#3534
         Member Posts: 0 Arc User
    edited April 2014
    Maybe it has been slowed down on purpose to try and control spiders and other mischief. I hope all of us are not being punished for the few... or the one.
  • filmtrekfilmtrek Member Posts: 26 Arc User
    edited April 2014
    desireechu wrote: »
    Maybe it has been slowed down on purpose to try and control spiders and other mischief. I hope all of us are not being punished for the few... or the one.

    Wouldn't surprise me, but the result is rendering the entire system completely unusable.
  • executiveoneexecutiveone Member Posts: 45 Arc User
    edited April 2014
    nlindgren57 wrote: »
    Having the same problem, it speeds up once in awhile, but for the most part it's ridiculous to try and use now. That and ascending and descending searches have somehow been flipped.

    This has been my experience, too. The lags I got a moment ago were far worse than what I was getting yesterday and this morning. But even its good moments are noticeably worse than during S8.
    eddgara wrote: »
    I just dump stuff now exchange is so slow it is not worth using. Season 9 sucks.

    About the same here. I'm just recycling or equipping. There are more productive uses of my in-game time than the exchange.
  • filmtrekfilmtrek Member Posts: 26 Arc User
    edited April 2014
    executiveone wrote: »
    About the same here. I'm just recycling or equipping. There are more productive uses of my in-game time than the exchange.

    Unfortunately if you're in a fleet and you're trying to fill projects, the exchange is pretty much the only way to do it. They need to fix this and fast.
  • deaftravis05deaftravis05 Member Posts: 4,885 Arc User
    edited April 2014
    filmtrek wrote: »
    These issues make the filling of fleet projects (which requires a responsive exchange interface to buy mass quantities of materials) slightly less agonizing than listening to William Shatner sing.

    I don't know... it's actually past that point
  • monkeybone13monkeybone13 Member Posts: 4,640 Arc User
    edited April 2014
    Sorting items by ascending price per unit doesn't work right. It seems to list the prices in random order. We had this happen I think when season 8 or 8.5 launched. :(
  • filmtrekfilmtrek Member Posts: 26 Arc User
    edited April 2014
    Another day, another unusable exchange. Now searches are goofy. Purchase something and it may or may not refresh its results; when it does refresh, it gets in the way and hoses up your purchase.

    Seriously - 9 years and can't get something as programmatically simple as this locked down?
  • nyx219nyx219 Member Posts: 207 Arc User
    edited April 2014
    I'm listing some BOFFs at the moment, and it's taking about 20 seconds for them to post/show as posted. This is ridiculous, really ridiculous. I feel like I'm on 56k dial-up using the exchange.
  • groomofweirdgroomofweird Member Posts: 1,045 Arc User
    edited April 2014
    I am with you OP. soso many problems right now. Im not even using the exchange. its just not worth the rage. But for so many people I get this must be infuriating. I was trying to sell doffs the other day and took me ages to post them.
    Please chaps please release a new season without breaking the few things that were left working properly in the old season...i say properly...
    Nimoysig1_zpsr79joxz3.jpg
    "If this will be our end, then I will have them make SUCH an end as to be worthy of rememberance! Out of torpedos you say?! Find me the ferengi!".
  • filmtrekfilmtrek Member Posts: 26 Arc User
    edited April 2014
    IMO, this should be priority 1 for the programmers - get the exchange back into working order.
  • antoniosalieriantoniosalieri Member Posts: 0 Arc User
    edited April 2014
    Same behavior on my client as well. This is bad, unplayable bad. Was slow the other day and I just assumed something was up with the server, seems to be a larger problem though. If it stays this way... all I can say is I have other things I could be doing then waiting 20min to do something in STO that should take 2 min.
    [SIGPIC][/SIGPIC]
    Dignity and an empty sack is worth the sack.
  • gizmox64gizmox64 Member Posts: 322 Arc User
    edited April 2014
    Exactly, the exchange is garbage now.
    Lagging a up to 14 seconds to add or remove anything.
    If I just click on items in the exchange and remove, they will remove a few after about 8 - 14 seconds, then tell me my inventory is full, when there are over 20 slots open.

    Between this and not seeing my shields and beams on my ship, STO is unplayable.
    I guess this is a good time to take a longer break.
    Was already away from STO for a month before S9, guess I'll extend that.
  • tcgrandpa#3038 tcgrandpa
    tcgrandpa#3038
         Member Posts: 302 Arc User
    edited April 2014
    or switching from mysql to MariaDB like most of the planet ;)

    and then optimizing the tables
  • ravagerborgravagerborg Member Posts: 127 Arc User
    edited April 2014
    Yeap. same TRIBBLE here as well. Searching for stuff or posting stuff takes forever. Not being able to sell some stuff in a reasonable amount of time
  • rikersdadrikersdad Member Posts: 74 Arc User
    edited April 2014
    It is unusably slow, I NEED credits but can't sell anything.
  • chuamishaelchuamishael Member Posts: 69 Arc User
    edited April 2014
    Also posted items sometimes takes longer before showing up on the search list.

    I think cryptic needs to upgrade their server , if lots of players are causing the lag.
  • eristhevortaeristhevorta Member Posts: 1,049 Bug Hunter
    edited April 2014
    Cunfurmed, it's really tedious.
    "Everything about the Jham'Hadar is lethal!" - Eris
    Original Join Date: January 30th, 2010
  • nccmarknccmark Member Posts: 1,084 Arc User
    edited April 2014
    It seemed to get much faster last night (8pm Eastern Time US). Not as fast as it normally is, but the lag was maybe one second. This sounds like it got worse again.

    Please PWE/Cryptic/Gods of Gaming-that-Looks-Free-but-Really-Isn't, please fix this.
  • nlindgren57nlindgren57 Member Posts: 0 Arc User
    edited April 2014
    I'm having a problem where the items I post don't show up in the search and I've waited hours thinking it might be a lag problem. My main concern with this is selling contraband this weekend, as no matter how many times I try to post a sale and it shows it posted, it never shows up in the search. Can we fix this please?
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