I bought an exploration cruiser retrofit a while back, and am liking it, so when i got another character to lvl 50 i decided i was going to use it for that character too, however when i went to the c-store to get it, it's telling me i have to pay 2000 ZEN again
is anyone else having this issue????
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As a matter of fact yes. I am having the same issue with the Long Range Science Retrofit. I dismissed it and now they want me to buy it again...... Not too thrilled with the prospect. the proof I owned it? I have the Ablative generator in my inventory.
I earned my 1000 days the hard way and I still come back...
From what I understand, its a lifetime/long time subcriber issue. Lifers get a free ship at 50, the Intrepid, Galaxy or Defiant refits. This free ship is more like a ship you got during level up, as in you only get one from the ship vendor, once. Once discarded, the ship cannot be reclaimed for free.
You probably didnt actually pay zen for the ship, the game rather gave you the free one for level up instead. This would be the most probable cause of your problem.
Not saying it couldn't happen that you lost a c-store purchase, heard a few people complaining of that, too. Never had it happen, myself though.