So I first noticed this when I was on New Romulus and spoke to Q. He told me there was a big glowy portal nearby I could use to teleport to starfleet academy, so I look around and... nothing. It wasn't showing up on my screen at all. I think I managed to accidentally use it once, so it still works if I end up in the right place by accident, but I couldn't see it at all. I also saw the same thing when I was doing another mission in cardie space, the mirror mission in where you team up with Mirror!Jarod? Sorry I can't remember the mission name, but anyway the space portal there wasn't showing up either.
It's not the end of the world, but it is a little annoying at times, so I thought I'd mention it and bring it to the devs attention.
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Are you playing with low graphics settings? If so, that's why you can't see it. I had to bump mine up to the second level to actually see it. They just rolled out a fix to Tribble for it yesterday, so it shouldn't be too long before it makes it to Holodeck.
but I have a problem to find it at starfleet academy. I ran all around and didn't see it anywhere.