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Forums > Home› Support› C-Store, ZEN, and Promotions

$25.00 Ultimate Game Card Problem

denarakdenarak Member Posts: 4 Arc User
edited February 2014 in C-Store, ZEN, and Promotions
I am trying to buy zen with my newly purchased $25.00 Ultimate Game Card I bought at Walmart this morning. The problem I have is that there is no $25.00 denomination under the select value tab. There is a $20.00 and $30.00, but no $25.00. Anyone know what I need to do?
Post edited by denarak on

Comments

  • jack24bau3rjack24bau3r Member Posts: 451 Arc User
    edited February 2014
    When you purchase zen, make sure to sign in to your UGC account as well.

    Purchase the 20.00 one, the 5.00 left over will be turned into 500 points on your UGC Account.

    Next Purchase 5.00, if you are signed into your account you will have those 500 points left over from your previous purchase and can use them to get this zen.
  • pwebranflakespwebranflakes Member Posts: 7,741
    edited February 2014
    Please redeem it for $20, and then go through the process to redeem for $5.

    Cheers,

    Brandon =/\=
  • jack24bau3rjack24bau3r Member Posts: 451 Arc User
    edited February 2014
    pwebranflakes wrote: »
    Please redeem it for $20, and then go through the process to redeem for $5.

    Cheers,

    Brandon =/\=

    Signing in is CRUCIAL since the points are no longer on the card but on your UGC account.
  • denarakdenarak Member Posts: 4 Arc User
    edited February 2014
    Thank You. It worked perfectly.
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