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Forums > Home› Support› C-Store, ZEN, and Promotions

Zen / customer service broken

luvsto1701luvsto1701 Member Posts: 64 Arc User
edited December 2013 in C-Store, ZEN, and Promotions
I got me some Zen, it charged my card and it's been in review for 2 days now.

I've called off and on to the support number for four hours earlier today and it said they were too busy and call back later...for four hours?

Tried to use the contact us link on the zen page and just times out WTF?

The key sale is almost over and im a wee bit pissed. If there are any real PWE employees that can tell me when the best time to call to get this resolved, I would appreciate it.
Post edited by luvsto1701 on

Comments

  • arthour07arthour07 Member Posts: 52 Arc User
    edited November 2013
    luvsto1701 wrote: »
    I got me some Zen, it charged my card and it's been in review for 2 days now.

    I've called off and on to the support number for four hours earlier today and it said they were too busy and call back later...for four hours?

    Tried to use the contact us link on the zen page and just times out WTF?

    The key sale is almost over and im a wee bit pissed. If there are any real PWE employees that can tell me when the best time to call to get this resolved, I would appreciate it.


    I'm glad I'm not the only one suffering from the broken 'contact us' link! i brought it up here; http://sto-forum.perfectworld.com/showthread.php?t=914671
    I like shooting tings in mah flyfly space boat <3
  • k022#6452 k022
    k022#6452
         Member Posts: 300 Arc User
    edited December 2013
    Same problem, wont stop reviewing.
    [SIGPIC][/SIGPIC]
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