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Forums > Home› Support› PC Gameplay Bug Reports

[Bug] Can't submit bug reports

yiweitechyiweitech Member Posts: 122 Arc User
edited September 2013 in PC Gameplay Bug Reports
In the game, I'm 99% sure this isn't how it is supposed to work, when I click "submit", it opens the bug report window. When I try to search for bug reports in any category, no results. Then, after submissions, I open up the window again, nothing. No reports from others, no status of tickets, seems like they disappeared into thin air.
Exia@yiweitech
U.S.S. Omega
Assimilation is Futile

Nimoy's Task Force
Post edited by yiweitech on

Comments

  • yiweitechyiweitech Member Posts: 122 Arc User
    edited September 2013
    I'm playing volleyball...
    Exia@yiweitech
    U.S.S. Omega
    Assimilation is Futile

    Nimoy's Task Force
  • romeowhiskey4romeowhiskey4 Member Posts: 266 Arc User
    edited September 2013
    Tickets have never been shown for me... not sure if it's intentional or what but it's a mystery. One would assume that they get so many that they have to wade through the TRIBBLE to get to ones that are precise, just submitted one and it was 1,989,000 odd so...well...that's a LOT of tickets... None of my tickets have ever show up... could be just a placebo... send a mail to a counter and it just deletes the mail but gives you a number! lol.....wait....
  • captainaramdacaptainaramda Member Posts: 82 Arc User
    edited September 2013
    I've come across this issue as well. I have sent numerous tickets for various reasons. Get an onscreen notice stating what the ticket number is but, when you open "View My Tickets"....there's nothing there.

    My advice, write down the ticket number and spam support with this until they respond. They will eventually.
  • richarddoverricharddover Member Posts: 166 Arc User
    edited September 2013
    captainaramda wrote: »
    I've come across this issue as well. I have sent numerous tickets for various reasons. Get an onscreen notice stating what the ticket number is but, when you open "View My Tickets"....there's nothing there.

    My advice, write down the ticket number and spam support with this until they respond. They will eventually.

    Eeeehh... No.

    All my in-game tickets vanish too. I get a ticket number, but then it just goes into the void. Then I cannot file tickets through the website, as I will get the 'too many redirects' error that hasn't existed for the past 9 months. Eventually I just mail my complaints directly to support, after which nothing happens.
  • yiweitechyiweitech Member Posts: 122 Arc User
    edited September 2013
    Oh wow lol now how am I supposed to receive mail ever again...
    http://sto-forum.perfectworld.com/showthread.php?t=847901
    Well thanks for the experiences...
    Exia@yiweitech
    U.S.S. Omega
    Assimilation is Futile

    Nimoy's Task Force
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