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Forums > Home› Support› C-Store, ZEN, and Promotions

C=Store not working!?!?!?

kneeliftkneelift Member Posts: 0 Arc User
edited June 2013 in C-Store, ZEN, and Promotions
Just bought 5300 Zen to buy stuff from C Store and its giving me error messages whenever I try to buy something.
Post edited by kneelift on

Comments

  • pwebranflakespwebranflakes Member Posts: 7,741
    edited May 2013
    Please try your purchase in-game -- the web C-Store is currently disabled.

    Cheers,

    Brandon =/\=
  • lincolninspacelincolninspace Member Posts: 1,843 Arc User
    edited May 2013
    pwebranflakes wrote: »
    Please try your purchase in-game -- the web C-Store is currently disabled.

    Cheers,

    Brandon =/\=

    That explains it.
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  • ninjawissninjawiss Member Posts: 0 Arc User
    edited June 2013
    well ... I just bought 10.600 via Paypal. I can see the Money have been taken from my account and it is marked as Completed and Perfect World thanked me for the payment, but no Zen shows up in the system. Almost 90 EUR for nothing. Anyone have an email address for the support? :mad::mad::mad:
  • kurumimorishitakurumimorishita Member Posts: 1,410 Arc User
    edited June 2013
    ninjawiss wrote: »
    well ... I just bought 10.600 via Paypal. I can see the Money have been taken from my account and it is marked as Completed and Perfect World thanked me for the payment, but no Zen shows up in the system. Almost 90 EUR for nothing. Anyone have an email address for the support? :mad::mad::mad:

    customerservice@perfectworld.com
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  • ninjawissninjawiss Member Posts: 0 Arc User
    edited June 2013
    Thanks /bow
  • trekkie80trekkie80 Member Posts: 19 Arc User
    edited June 2013
    You were not the only one this happened to. The same thing happened to me. The money was taken from my paypal account but doesn't show the purchase on my PW account page.

    Send in a ticket and hope they help. That's what I did.
  • captaingalaxy1captaingalaxy1 Member Posts: 202 Arc User
    edited June 2013
    The Webstore didn't work for me so I'll try ingame as suggested

    Thanks Brandon
    "Omega Class will prevail she cannot be defeated!"
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