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Forums > Home› Star Trek Online General Discussion

Exchange Refund

sangrinesangrine Member Posts: 411 Arc User
edited April 2013 in Star Trek Online General Discussion
I have been playing STO for approximately one month.
Lately, been doing some buying/selling on the exchange to earn EC to buy nice stuff for my character.

Occasionally, I buy something which is underpriced and resell it.
One hour ago, I made the most profitable trade, ever. Not once, but three times.

I purchased three 10-packs of master keys for the price of only one master key.

I assume the seller made a mistake.
Before you say it .... even though I buy underpriced items, I am always willing to give a refund if the sale is a mistake. So far, no one has ever contacted me to ask for a refund.

I feel bad that another player lost so much EC because he forgot a zero in the price or because he thought the price was per item. Must be a very painful lesson to learn.

Is it possible for me to contact the seller and ask him if he made a mistake and, if so, offer a refund? I earn a lot of EC from buying/selling on the exchange ... but selling 10 master keys for the price of one, to me, feels like robbery.
Post edited by Unknown User on

Comments

  • starkaosstarkaos Member Posts: 11,556 Arc User
    edited April 2013
    It might be possible. Every time you sell something to someone through the exchange, you get a mail saying <character name>@&lt;account name> bought <item> for <listed price>. I don't remember if it works for items you purchase.
  • sangrinesangrine Member Posts: 411 Arc User
    edited April 2013
    Email is sent to sellers but not to buyers.
    Sellers can contact buyers.
    But how do buyers contact sellers?
  • baudlbaudl Member Posts: 4,060 Arc User
    edited April 2013
    be sure to raise your EC cap before reselling the keys...
    forget about it and go on...
    Go pro or go home
  • doffingcomradedoffingcomrade Member Posts: 0 Arc User
    edited April 2013
    You don't. If the seller didn't even care enough about the issue to TRY to ask, then they're yours. When I find a steal like that, I give them about half an hour to say something, then it's mine.
    [SIGPIC][/SIGPIC]
  • mrspam404mrspam404 Member Posts: 58 Arc User
    edited April 2013
    doffingcomrade wrote: »
    You don't. If the seller didn't even care enough about the issue to TRY to ask, then they're yours. When I find a steal like that, I give them about half an hour to say something, then it's mine.

    Most people wouldn't give 2 seconds, so I commend you. If someone makes a mistake its a mistake and they gotta live with it. I've done it a few times, never for that much money tho, I tend to be very careful on very large amounts.

    :eek:
  • anazondaanazonda Member Posts: 8,399 Arc User
    edited April 2013
    A sale is a sale buddy.

    You found a good deal, and you took it... Don't feel bad about that. If it was a mistake from the seller, then he should have payed more attention... And he does get a mail with your name when you buy something, so if they want to complain, they COULD send you a /tell...

    Even if they did... A sale is a sale.
    Don't look silly... Don't call it the "Z-Store/Zen Store"...
    pwebranflakes wrote: »
    Let me put the rumors to rest: it's definitely still the C-Store (Cryptic Store) It just takes ZEN.
    Like Duty Officers? Support effords to gather ideas
  • voyagerfan9751voyagerfan9751 Member Posts: 1,120 Arc User
    edited April 2013
    There are enough safeties in place. Every time you put a stack for sale on the exchange, there is a prompt to ask how much you want of that item. I know from selling contraband on the exchange. which is actually pretty tedious when you are trying to sell one contraband in a stack of 250. But I will take it over the alternative.

    That said, you got a deal. I commend you on wanting to "make it right" but it really isn't your responsibility.
  • karthannarkarthannar Member Posts: 6 Arc User
    edited April 2013
    doffingcomrade wrote: »
    You don't. If the seller didn't even care enough about the issue to TRY to ask, then they're yours. When I find a steal like that, I give them about half an hour to say something, then it's mine.

    You're a lot more forgiving than I am.

    I damn well make sure stuff in the AH is going up for what I really want for it. I've lost a couple of items because of my screwups, I don't afford other people the same luxury.
    *can't be arsed to spend five minutes in photochop to slap a crappy image signature together*
  • tc10btc10b Member Posts: 1,549 Arc User
    edited April 2013
    doffingcomrade wrote: »
    You don't. If the seller didn't even care enough about the issue to TRY to ask, then they're yours. When I find a steal like that, I give them about half an hour to say something, then it's mine.
    Pah, if I did that and emailed you, would you really give me my stuff back in return for the money? I don't really think so. Remember that this is free market economics here, people lose EC, they suck it up and move on.
  • doffingcomradedoffingcomrade Member Posts: 0 Arc User
    edited April 2013
    tc10b wrote: »
    Pah, if I did that and emailed you, would you really give me my stuff back in return for the money? I don't really think so.
    Yes, actually, I would. If it were a real steal like that. I've done it before. Like I said: I generally give about half an hour, after which I eat it.
    [SIGPIC][/SIGPIC]
  • cmdrskyfallercmdrskyfaller Member Posts: 0 Arc User
    edited April 2013
    sangrine wrote: »

    I assume the seller made a mistake.
    Before you say it .... even though I buy underpriced items, I am always willing to give a refund if the sale is a mistake. So far, no one has ever contacted me to ask for a refund.

    I feel bad that another player lost so much EC because he forgot a zero in the price or because he thought the price was per item. Must be a very painful lesson to learn.

    Is it possible for me to contact the seller and ask him if he made a mistake and, if so, offer a refund? I earn a lot of EC from buying/selling on the exchange ... but selling 10 master keys for the price of one, to me, feels like robbery.

    Somewhere, deep inside you... your inner Ferengi is doing a double facepalm
    [SIGPIC]http://media.tumblr.com/160cacdb395f8340dac90864182ebe16/tumblr_inline_mx9yxhItkb1qg9pkt.jpg[/SIGPIC]
  • urniv821urniv821 Member Posts: 0 Arc User
    edited April 2013
    Now the OP here is a great person.

    Good for you in trying to help out someone who made a mistake.. I for one know I would have just sucked it up and took the hit ( as the seller ) , even if you contacted me directly somehow

    Ive forgotten that last 0 on occasion lol.. but eh.. my mistake
    [SIGPIC][/SIGPIC]
    Your Javelin deals 125417 (89066) Disruptor Damage(Critical) to Tholian Recluse. > lol
  • sangrinesangrine Member Posts: 411 Arc User
    edited April 2013
    Update:

    No one contacted me.
    I already sold all the keys. Estimated profit: 40M EC.

    Since computer games are often played by children, I was concerned that the seller is a child and may be devastated by his mistake. On the other hand, if the seller is a rich adult, then I thank him for his generous donation. :D

    With the profit from these master keys, plus additional profit from numerous other things I bought/sold on the exchange, I had just enough EC to buy myself a very nice Ferengi D'Kora Marauder for 91M EC on the exchange. It's so much better than my old mirror universe patrol escort. So much better. The on-board exchange and bank is extremely handy. Lately, I spend more time on the exchange than I do playing the game.
  • giaranagiarana Member Posts: 0 Arc User
    edited April 2013
    sangrine wrote: »
    Update:

    No one contacted me.
    I already sold all the keys. Estimated profit: 40M EC.

    Since computer games are often played by children, I was concerned that the seller is a child and may be devastated by his mistake. On the other hand, if the seller is a rich adult, then I thank him for his generous donation. :D

    With the profit from these master keys, plus additional profit from numerous other things I bought/sold on the exchange, I had just enough EC to buy myself a very nice Ferengi D'Kora Marauder for 91M EC on the exchange. It's so much better than my old mirror universe patrol escort. So much better. The on-board exchange and bank is extremely handy. Lately, I spend more time on the exchange than I do playing the game.

    Altruism is so rare now that it is refreshing to see, maybe the vendor is reading this thread and enjoying your common decency. I know I am.

    In your situation I would leave it in my inv for a day and if no one had contacted me then caveat vendor...

    Kudos.
    HOMO SAPIENS NON URINAT IN VENTUM
    [SIGPIC][/SIGPIC]
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  • szimszim Member Posts: 2,503 Arc User
    edited April 2013
    My best deals so far were a Tuffli I bought for only 10 million EC and D'Kora for 9 Million. The Tuffli sold for 86 the D'Kora for 95 million afterwards. I kept those ships in my inventory for a whole week in case the seller would contact me. If there were a message I planed to split in half the surplus I would make from selling the items. I think that would have been a fair deal. But noone even bothered to contact me.
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